cURL error 28: Operation timed out after 5000 milliseconds

[dolphinscorp]

NC: 31.0.5
Ubuntu 24.0.4
Collabora server Hosted on different VM

Everything like editing document, saving document, deleting document works fine. But when i try to create a new document on nextcloud it goes for delays of at 30 seconds then it gives me option to choose template

Following error i caught:

Error
richdocuments
cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received (see libcurl - Error Codes) for https://collabora.mydomain.com/cool/extract-document-structure?filter=contentcontrol

Can someone help me to resolve?

[auceto]

I agree with your request.
It’s been the same for me for a long time, but I can’t seem to resolve the issue.
I’ve read elsewhere that there are some issues with rich documents.
I hope someone can help us

[dolphinscorp]

In my case it has been resolved, it was DNS issue, my collarabora URL was not able to be resolved by nextcloud server. i did

nano /etc/resolv.conf
#add following entry
nameserver 8.8.8.8

it resolved my issue. also i define my domain name of collabora in /etc/hosts against IP of collabora

Alhumdulillah

[auceto]

Thanks for reply
I’ve some questions about your trick
Are modify are made on server OS?
In my configuration on server is installed Open Media Vault and nextcloud is installed in docker container
So do I’ve modified inside container?