Some or all of the below information will be requested if it isnāt supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 31.0.7
- Operating system and version (e.g., Ubuntu 24.04):
- docker image :nextcloud, host OS is QNAP QTS 5.2.3.3006
- Web server and version (e.g, Apache 2.4.25):
replace me
- Reverse proxy and version _(e.g. nginx 1.27.2)
- nginx 2.12.3
- PHP version (e.g, 8.3):
- 8.3.23
- Is this the first time youāve seen this error? (Yes / No):
- the situation has been present for some time (possibly since install?) but Iām just now getting into it.
- When did this problem seem to first start?
- canāt say for certain
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- docker-compose
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- Yes, Cloudflare
Summary of the issue you are facing:
Admin Settings Overview throws a red flag "Last background job execution ran X hours ago. Something seems wrong. [Check the background job settings]
Iām set to use ācronā, but it appears that Iāve got a tremendous backlog of jobs with a timestamp of 1970-01-01 (quite some time before my install 
docker exec -u www-data nextcloud php occ background-job:list -l 9000
I have run this command with a ā-lā limit up to 9000 so far, and the list shows me that many every time (i.e., there are at least 9000 jobs queued).
Unfortunately, I cannot find a way to clear out these jobs. I did kick off a background-job:worker, but it would only go through 6-800 before running out of RAM.
Steps to replicate it (hint: details matter!):
- receive error message re: cron jobs
- confirm that cron works (i.e., ran a short inline cron command successfully)
- try to list job queue contents via occ background-job:list, and be blown away by the immensity
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
{"reqId":"rdgTueVCPJIQJgGskWe3","level":3,"time":"2025-07-18T18:45:02+00:00","remoteAddr":"172.70.111.110","user":"Scott","app":"richdocuments","method":"GET","url":"/core/preview?fileId=128420&x=250&y=250","message":"Failed to convert preview: Client error: `POST https://nc.cvi-vfx.com/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `403 Forbidden` response","userAgent":"Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Mobile Safari/537.36","version":"31.0.4.1","exception":{"Exception":"GuzzleHttp\\Exception\\ClientException","Message":"Client error: `POST https://nc.cvi-vfx.com/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `403 Forbidden` response","Code":403,"Trace":[{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":72,"function":"create","class":"GuzzleHttp\\Exception\\RequestException","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":209,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":158,"function":"callHandler","class":"GuzzleHttp\\Promise\\Promise","type":"::","args":[1,"*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/TaskQueue.php","line":52,"function":"GuzzleHttp\\Promise\\{closure}","class":"GuzzleHttp\\Promise\\Promise","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":251,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->","args":[true]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":227,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":272,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":229,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":69,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":189,"function":"wait","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/lib/private/Http/Client/Client.php","line":277,"function":"request","class":"GuzzleHttp\\Client","type":"->","args":["post","*** sensitive parameters replaced ***",{"0":"And 2 more entries, set log level to debug to see all entries","verify":"/var/www/html/resources/config/ca-bundle.crt","timeout":5,"nextcloud":{"allow_local_address":true},"expect":false,"multipart":[{"name":"Nextcloud Manual.pdf","contents":null}]}]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Service/RemoteService.php","line":87,"function":"post","class":"OC\\Http\\Client\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Service/RemoteService.php","line":67,"function":"convertTo","class":"OCA\\Richdocuments\\Service\\RemoteService","type":"->","args":["Nextcloud Manual.pdf",null,"png"]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Preview/Office.php","line":41,"function":"convertFileTo","class":"OCA\\Richdocuments\\Service\\RemoteService","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},"png"]},{"file":"/var/www/html/lib/private/Preview/GeneratorHelper.php","line":44,"function":"getThumbnail","class":"OCA\\Richdocuments\\Preview\\Office","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},4096,4096]},{"file":"/var/www/html/lib/private/Preview/Generator.php","line":338,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->","args":[{"__class__":"OCA\\Richdocuments\\Preview\\Pdf"},{"__class__":"OC\\Files\\Node\\File"},4096,4096]},{"file":"/var/www/html/lib/private/Preview/Generator.php","line":314,"function":"generateProviderPreview","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\SimpleFS\\SimpleFolder"},{"__class__":"OC\\Files\\Node\\File"},4096,4096,false,true,"application/pdf",""]},{"file":"/var/www/html/lib/private/Preview/Generator.php","line":120,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\SimpleFS\\SimpleFolder"},"*** sensitive parameters replaced ***",{"__class__":"OC\\Files\\Node\\File"},"application/pdf",""]},{"file":"/var/www/html/lib/private/Preview/Generator.php","line":87,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},[{"width":250,"height":250,"crop":true,"mode":"fill"}],"application/pdf"]},{"file":"/var/www/html/lib/private/PreviewManager.php","line":167,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},250,250,true,"fill","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/core/Controller/PreviewController.php","line":168,"function":"getPreview","class":"OC\\PreviewManager","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},250,250,true,"fill"]},{"file":"/var/www/html/core/Controller/PreviewController.php","line":127,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},250,250,false,true,"fill",false]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->","args":[128420,250,250,false,true,"fill",false]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\PreviewController"},"getPreviewByFileId"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\PreviewController"},"getPreviewByFileId"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":307,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\PreviewController","getPreviewByFileId",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"core.preview.getpreviewbyfileid"}]},{"file":"/var/www/html/lib/base.php","line":1025,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/core/preview"]},{"file":"/var/www/html/index.php","line":24,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php","Line":111,"message":"Failed to convert preview: Client error: `POST https://nc.cvi-vfx.com/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `403 Forbidden` response","exception":[],"CustomMessage":"Failed to convert preview: Client error: `POST https://nc.cvi-vfx.com/custom_apps/richdocumentscode/proxy.php?req=/cool/convert-to/png` resulted in a `403 Forbidden` response"},"id":"687ab30297690"}
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"memcache.distributed": "\\OC\\Memcache\\Redis",
"default_phone_region": "US",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"upgrade.disable-web": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nc.cvi-vfx.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.7.1",
"overwrite.cli.url": "https:\/\/nc.cvi-vfx.com",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"overwriteprotocol": "https",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"loglevel": 1,
"maintenance_window_start": 1,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtptimeout": 30,
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"app_install_overwrite": []
},
"apps": {
"activity": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": "filesystem"
},
"app_api": {
"enabled": "yes",
"installed_version": "5.0.2",
"types": ""
},
"backgroundjob": {
"lastjob": "64049"
},
"bruteforcesettings": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"calendar": {
"enabled": "yes",
"installed_version": "5.3.6",
"types": ""
},
"circles": {
"enabled": "yes",
"installed_version": "31.0.0",
"loopback_tmp_scheme": "https",
"maintenance_run": "0",
"maintenance_update": "{\"3\":1752854816,\"2\":1752854816,\"1\":1752854816}",
"migration_22": "1",
"migration_run": "0",
"types": "filesystem,dav"
},
"cloud_federation_api": {
"enabled": "yes",
"installed_version": "1.14.0",
"types": "filesystem"
},
"comments": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "logging"
},
"contacts": {
"enabled": "yes",
"installed_version": "7.2.0",
"types": "dav"
},
"contactsinteraction": {
"enabled": "yes",
"installed_version": "1.12.0",
"types": "dav"
},
"core": {
"backgroundjobs_mode": "cron",
"emailTestSuccessful": "1",
"installedat": "1744035840.8164",
"lastcron": 1752855629,
"lastupdateResult": "[]",
"lastupdatedat": 1752870941,
"mail_providers_enabled": false,
"metadataGenerationDone": true,
"moveavatarsdone": "yes",
"previewsCleanedUp": "1",
"public_files": "files_sharing\/public.php",
"shareapi_enable_link_password_by_default": "yes",
"shareapi_enforce_links_password": "yes",
"vendor": "nextcloud",
"files_metadata": {
"photos-original_date_time": {
"value": null,
"type": "int",
"etag": "",
"indexed": true,
"editPermission": 0
},
"photos-exif": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-ifd0": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-size": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"blurhash": {
"value": null,
"type": "string",
"etag": "9f9470821bed942ea507b99116cbbdb5",
"indexed": false,
"editPermission": 0
},
"photos-gps": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"files-live-photo": {
"value": null,
"type": "string",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-place": {
"value": null,
"type": "string",
"etag": "",
"indexed": true,
"editPermission": 0
}
},
"oc.integritycheck.checker": []
},
"dashboard": {
"enabled": "yes",
"installed_version": "7.11.0",
"types": ""
},
"dav": {
"buildCalendarReminderIndex": "yes",
"buildCalendarSearchIndex": "yes",
"builtSocialSearchIndex": "yes",
"enabled": "yes",
"installed_version": "1.33.0",
"regeneratedBirthdayCalendarsForYearFix": "yes",
"types": "filesystem"
},
"drawio": {
"enabled": "yes",
"installed_version": "3.1.0",
"types": "filesystem"
},
"federatedfilesharing": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": ""
},
"federation": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "authentication"
},
"files": {
"enabled": "yes",
"installed_version": "2.3.1",
"mimetype_version": "31.0.4.1",
"types": "filesystem"
},
"files_downloadlimit": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"files_pdfviewer": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"files_reminders": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": ""
},
"files_sharing": {
"enabled": "yes",
"installed_version": "1.23.1",
"types": "filesystem"
},
"files_trashbin": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "filesystem,dav"
},
"files_versions": {
"enabled": "yes",
"installed_version": "1.24.0",
"types": "filesystem,dav"
},
"firstrunwizard": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"iframewidget": {
"enabled": "yes",
"extraWide": "false",
"iframeHeight": "",
"iframeUrl": "http:\/\/192.168.254.11\/admin\/index.php",
"installed_version": "0.7.5",
"maxSize": "false",
"types": "",
"widgetIcon": "",
"widgetIconColor": "",
"widgetTitle": "iFrame Widget"
},
"logreader": {
"enabled": "yes",
"installed_version": "4.0.0",
"shownLevels": "[1,2,3,4,0]",
"types": "logging"
},
"lookup_server_connector": {
"enabled": "yes",
"installed_version": "1.19.0",
"types": "authentication"
},
"mail": {
"enabled": "yes",
"installed_version": "5.1.8",
"types": ""
},
"nextcloud_announcements": {
"enabled": "yes",
"installed_version": "3.0.0",
"pub_date": "Thu, 24 Oct 2019 00:00:00 +0200",
"types": "logging"
},
"notes": {
"enabled": "no",
"installed_version": "4.12.0",
"types": ""
},
"notifications": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": "logging"
},
"oauth2": {
"enabled": "yes",
"installed_version": "1.19.1",
"types": "authentication"
},
"password_policy": {
"enabled": "yes",
"installed_version": "3.0.0",
"types": "authentication"
},
"photos": {
"enabled": "yes",
"installed_version": "4.0.0",
"lastPlaceMappedUser": "spugh",
"lastPlaceMappingDone": "true",
"types": "dav,authentication"
},
"privacy": {
"enabled": "yes",
"installed_version": "3.0.0",
"types": ""
},
"profile": {
"enabled": "yes",
"installed_version": "1.0.0",
"types": ""
},
"provisioning_api": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "prevent_group_restriction"
},
"recommendations": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"related_resources": {
"enabled": "yes",
"installed_version": "2.0.0",
"types": ""
},
"richdocuments": {
"disable_certificate_verification": "",
"enabled": "yes",
"installed_version": "8.7.2",
"public_wopi_url": "https:\/\/nc.cvi-vfx.com",
"types": "filesystem,prevent_group_restriction",
"wopi_url": "https:\/\/nc.cvi-vfx.com\/custom_apps\/richdocumentscode\/proxy.php?req="
},
"richdocumentscode": {
"enabled": "yes",
"installed_version": "25.4.202",
"types": ""
},
"serverinfo": {
"cached_count_appdata_files": 22073,
"cached_count_filecache": 120839,
"cached_count_storages": 7,
"enabled": "yes",
"installed_version": "3.0.0",
"size_appdata_storage": -1,
"types": ""
},
"settings": {
"enabled": "yes",
"installed_version": "1.14.0",
"types": ""
},
"sharebymail": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "filesystem"
},
"spreed": {
"enabled": "no",
"installed_version": "21.0.4",
"project_access_invalidated": "1",
"signaling_token_privkey_es256": "***REMOVED SENSITIVE VALUE***",
"signaling_token_pubkey_es256": "***REMOVED SENSITIVE VALUE***",
"types": "dav,prevent_group_restriction"
},
"support": {
"SwitchUpdaterServerHasRun": "yes",
"enabled": "yes",
"installed_version": "3.0.0",
"types": "session"
},
"survey_client": {
"enabled": "yes",
"installed_version": "3.0.0",
"types": ""
},
"systemtags": {
"enabled": "yes",
"installed_version": "1.21.1",
"types": "logging"
},
"text": {
"enabled": "yes",
"installed_version": "5.0.0",
"types": "dav"
},
"theming": {
"enabled": "yes",
"installed_version": "2.6.1",
"types": "logging"
},
"twofactor_backupcodes": {
"enabled": "yes",
"installed_version": "1.20.0",
"types": ""
},
"updatenotification": {
"calendar": "5.3.6",
"contacts": "7.2.0",
"core": "31.0.7.1",
"enabled": "yes",
"iframewidget": "0.7.5",
"installed_version": "1.21.0",
"mail": "5.1.8",
"notes": "4.12.2",
"richdocuments": "8.7.2",
"richdocumentscode": "25.4.202",
"spreed": "21.0.3",
"types": "",
"update_check_errors": 0
},
"user_status": {
"enabled": "yes",
"installed_version": "1.11.0",
"types": ""
},
"viewer": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"weather_status": {
"enabled": "yes",
"installed_version": "1.11.0",
"types": ""
},
"webhook_listeners": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "filesystem"
},
"workflowengine": {
"enabled": "yes",
"installed_version": "2.13.0",
"types": "filesystem"
}
}
}
Apps
The output of occ app:list (if possible).
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"memcache.distributed": "\\OC\\Memcache\\Redis",
"default_phone_region": "US",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"upgrade.disable-web": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nc.cvi-vfx.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.7.1",
"overwrite.cli.url": "https:\/\/nc.cvi-vfx.com",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"overwriteprotocol": "https",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"loglevel": 1,
"maintenance_window_start": 1,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtptimeout": 30,
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"app_install_overwrite": []
},
"apps": {
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"types": "filesystem"
},
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},
"backgroundjob": {
"lastjob": "64049"
},
"bruteforcesettings": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"calendar": {
"enabled": "yes",
"installed_version": "5.3.6",
"types": ""
},
"circles": {
"enabled": "yes",
"installed_version": "31.0.0",
"loopback_tmp_scheme": "https",
"maintenance_run": "0",
"maintenance_update": "{\"3\":1752854816,\"2\":1752854816,\"1\":1752854816}",
"migration_22": "1",
"migration_run": "0",
"types": "filesystem,dav"
},
"cloud_federation_api": {
"enabled": "yes",
"installed_version": "1.14.0",
"types": "filesystem"
},
"comments": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "logging"
},
"contacts": {
"enabled": "yes",
"installed_version": "7.2.0",
"types": "dav"
},
"contactsinteraction": {
"enabled": "yes",
"installed_version": "1.12.0",
"types": "dav"
},
"core": {
"backgroundjobs_mode": "cron",
"emailTestSuccessful": "1",
"installedat": "1744035840.8164",
"lastcron": 1752855629,
"lastupdateResult": "[]",
"lastupdatedat": 1752870941,
"mail_providers_enabled": false,
"metadataGenerationDone": true,
"moveavatarsdone": "yes",
"previewsCleanedUp": "1",
"public_files": "files_sharing\/public.php",
"shareapi_enable_link_password_by_default": "yes",
"shareapi_enforce_links_password": "yes",
"vendor": "nextcloud",
"files_metadata": {
"photos-original_date_time": {
"value": null,
"type": "int",
"etag": "",
"indexed": true,
"editPermission": 0
},
"photos-exif": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
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},
"photos-ifd0": {
"value": null,
"type": "array",
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},
"photos-size": {
"value": null,
"type": "array",
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"indexed": false,
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},
"blurhash": {
"value": null,
"type": "string",
"etag": "9f9470821bed942ea507b99116cbbdb5",
"indexed": false,
"editPermission": 0
},
"photos-gps": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"files-live-photo": {
"value": null,
"type": "string",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-place": {
"value": null,
"type": "string",
"etag": "",
"indexed": true,
"editPermission": 0
}
},
"oc.integritycheck.checker": []
},
"dashboard": {
"enabled": "yes",
"installed_version": "7.11.0",
"types": ""
},
"dav": {
"buildCalendarReminderIndex": "yes",
"buildCalendarSearchIndex": "yes",
"builtSocialSearchIndex": "yes",
"enabled": "yes",
"installed_version": "1.33.0",
"regeneratedBirthdayCalendarsForYearFix": "yes",
"types": "filesystem"
},
"drawio": {
"enabled": "yes",
"installed_version": "3.1.0",
"types": "filesystem"
},
"federatedfilesharing": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": ""
},
"federation": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "authentication"
},
"files": {
"enabled": "yes",
"installed_version": "2.3.1",
"mimetype_version": "31.0.4.1",
"types": "filesystem"
},
"files_downloadlimit": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"files_pdfviewer": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"files_reminders": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": ""
},
"files_sharing": {
"enabled": "yes",
"installed_version": "1.23.1",
"types": "filesystem"
},
"files_trashbin": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "filesystem,dav"
},
"files_versions": {
"enabled": "yes",
"installed_version": "1.24.0",
"types": "filesystem,dav"
},
"firstrunwizard": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"iframewidget": {
"enabled": "yes",
"extraWide": "false",
"iframeHeight": "",
"iframeUrl": "http:\/\/192.168.254.11\/admin\/index.php",
"installed_version": "0.7.5",
"maxSize": "false",
"types": "",
"widgetIcon": "",
"widgetIconColor": "",
"widgetTitle": "iFrame Widget"
},
"logreader": {
"enabled": "yes",
"installed_version": "4.0.0",
"shownLevels": "[1,2,3,4,0]",
"types": "logging"
},
"lookup_server_connector": {
"enabled": "yes",
"installed_version": "1.19.0",
"types": "authentication"
},
"mail": {
"enabled": "yes",
"installed_version": "5.1.8",
"types": ""
},
"nextcloud_announcements": {
"enabled": "yes",
"installed_version": "3.0.0",
"pub_date": "Thu, 24 Oct 2019 00:00:00 +0200",
"types": "logging"
},
"notes": {
"enabled": "no",
"installed_version": "4.12.0",
"types": ""
},
"notifications": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": "logging"
},
"oauth2": {
"enabled": "yes",
"installed_version": "1.19.1",
"types": "authentication"
},
"password_policy": {
"enabled": "yes",
"installed_version": "3.0.0",
"types": "authentication"
},
"photos": {
"enabled": "yes",
"installed_version": "4.0.0",
"lastPlaceMappedUser": "spugh",
"lastPlaceMappingDone": "true",
"types": "dav,authentication"
},
"privacy": {
"enabled": "yes",
"installed_version": "3.0.0",
"types": ""
},
"profile": {
"enabled": "yes",
"installed_version": "1.0.0",
"types": ""
},
"provisioning_api": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "prevent_group_restriction"
},
"recommendations": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"related_resources": {
"enabled": "yes",
"installed_version": "2.0.0",
"types": ""
},
"richdocuments": {
"disable_certificate_verification": "",
"enabled": "yes",
"installed_version": "8.7.2",
"public_wopi_url": "https:\/\/nc.cvi-vfx.com",
"types": "filesystem,prevent_group_restriction",
"wopi_url": "https:\/\/nc.cvi-vfx.com\/custom_apps\/richdocumentscode\/proxy.php?req="
},
"richdocumentscode": {
"enabled": "yes",
"installed_version": "25.4.202",
"types": ""
},
"serverinfo": {
"cached_count_appdata_files": 22073,
"cached_count_filecache": 120839,
"cached_count_storages": 7,
"enabled": "yes",
"installed_version": "3.0.0",
"size_appdata_storage": -1,
"types": ""
},
"settings": {
"enabled": "yes",
"installed_version": "1.14.0",
"types": ""
},
"sharebymail": {
"enabled": "yes",
"installed_version": "1.21.0",
"types": "filesystem"
},
"spreed": {
"enabled": "no",
"installed_version": "21.0.4",
"project_access_invalidated": "1",
"signaling_token_privkey_es256": "***REMOVED SENSITIVE VALUE***",
"signaling_token_pubkey_es256": "***REMOVED SENSITIVE VALUE***",
"types": "dav,prevent_group_restriction"
},
"support": {
"SwitchUpdaterServerHasRun": "yes",
"enabled": "yes",
"installed_version": "3.0.0",
"types": "session"
},
"survey_client": {
"enabled": "yes",
"installed_version": "3.0.0",
"types": ""
},
"systemtags": {
"enabled": "yes",
"installed_version": "1.21.1",
"types": "logging"
},
"text": {
"enabled": "yes",
"installed_version": "5.0.0",
"types": "dav"
},
"theming": {
"enabled": "yes",
"installed_version": "2.6.1",
"types": "logging"
},
"twofactor_backupcodes": {
"enabled": "yes",
"installed_version": "1.20.0",
"types": ""
},
"updatenotification": {
"calendar": "5.3.6",
"contacts": "7.2.0",
"core": "31.0.7.1",
"enabled": "yes",
"iframewidget": "0.7.5",
"installed_version": "1.21.0",
"mail": "5.1.8",
"notes": "4.12.2",
"richdocuments": "8.7.2",
"richdocumentscode": "25.4.202",
"spreed": "21.0.3",
"types": "",
"update_check_errors": 0
},
"user_status": {
"enabled": "yes",
"installed_version": "1.11.0",
"types": ""
},
"viewer": {
"enabled": "yes",
"installed_version": "4.0.0",
"types": ""
},
"weather_status": {
"enabled": "yes",
"installed_version": "1.11.0",
"types": ""
},
"webhook_listeners": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "filesystem"
},
"workflowengine": {
"enabled": "yes",
"installed_version": "2.13.0",
"types": "filesystem"
}
}
}
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
