Support intro
Sorry to hear you’re facing problems 
Nextcloud version (eg, 18.0.2): 20.0.1
Operating system and version (eg, Ubuntu 20.04): 18.04
Apache or nginx version (eg, Apache 2.4.25): Apache2
PHP version (eg, 7.1): php7.4
The issue you are facing:
conversations get created but when we navigate and try to open it exits and
redirected to https://my.website.net/nextcloud/apps/spreed/not-found
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Create a new conversation or create from Calendar event
- try to enter the conversation
- gets redirected to the link above
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocr2fw9pzn5a',
'passwordsalt' => '29QdCbKXx/NTqBnT2WZwK/G790EIM/',
'secret' => 'HnyaVGxtvBrN1i1dBneWxRaXTZo//Wjw5CNSLLG1dU7iRIqG',
'memcache.disributed' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'filelocking.enabled' => 'true',
'redis' =>
array (
'host' => '192.168.0.15',
'port' => 6379,
'timeout' => 0.0,
'password' => 'secret',
'dbindex' => 0,
),
'trusted_domains' =>
array (
0 => '192.168.0.15',
1 => 'nc1.cloud.home'
),
'datadirectory' => '/media/storage/data',
'dbtype' => 'mysql',
'version' => '20.0.1.1',
'overwriteprotocol' => 'https',
'overwrite.cli.url' => 'https://192.168.0.15/nextcloud',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud',
'dbpassword' => 'secret',
'installed' => true,
'htaccess.RewriteBase' => '/nextcloud',
'session_lifetime' => 86400,
'session_keepalive' => true,
'has_rebuilt_cache' => true,
'app.mail.accounts.default' =>
array (
'email' => 'myemail@mail.com',
'imapHost' => 'imap.mail.com',
'imapPort' => 993,
'imapSslMode' => 'ssl',
'smtpHost' => 'smtp.mail.com',
'smtpPort' => 486,
'smtpSslMode' => 'tls',
),
'maintenance' => false,
);
The output of your Nextcloud log in Admin > Logging:
This error log from when I tried to update talk app from admin login.
{
"reqId":"8TxjIbvJwhLexnMmnqoX",
"level":3,"time":"2021-01-11T12:46:55+00:00",
"remoteAddr":"192.168.0.16",
"user":"admin",
"app":"core",
"method":"GET",
"url":"/nextcloud/settings/apps/update/spreed",
"message":
{
"Exception":"Exception",
"Message":"Could not validate CRL signature",
"Code":0,"Trace":[
{
"file":"/var/www/html/nextcloud/lib/private/Installer.php",
"line":198,
"function":"downloadApp","class":"OC\\Installer","type":"->"
},
{
"file":"/var/www/html/nextcloud/apps/settings/lib/Controller/AppSettingsController.php",
"line":532,
"function":"updateAppstoreApp",
"class":"OC\\Installer","type":"->",
"args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line":169,"function":"updateApp","class":"OCA\\Settings\\Controller\\AppSettingsController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line":100,
"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Route/Router.php","line":308,"function":"main","class":"OC\\AppFramework\\App","type":"::"
},
{
"file":"/var/www/html/nextcloud/lib/base.php",
"line":1009,
"function":"match",
"class":"OC\\Route\\Router",
"type":"->"
},
{
"file":"/var/www/html/nextcloud/index.php",
"line":37,
"function":"handleRequest",
"class":"OC",
"type":"::"
}
],
"File":"/var/www/html/nextcloud/lib/private/Installer.php",
"Line":236,"CustomMessage":"--"
},
"userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.83 Safari/537.36",
"version":"20.0.1.1"
}