Support intro
Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 18.0.2): 19.0.2
Operating system and version (eg, Ubuntu 20.04): Raspberry OS
Apache or nginx version (eg, Apache 2.4.25): Nginx 1.14.2
PHP version (eg, 7.1): 7.3
The issue you are facing:
In contacts app, I have a duplicate contact and it’s read only. I want to delete it, but can’t. When I click on the 3 dots there is no delete option. It’s a duplicate and I want it gone. This is my own server which is not shared with anybody else. It has one user, me so I want to remove this duplicate contact.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
Unsure, because unsure how the duplicate read-only contact got created. I didn’t create it.