Constant sync error messages from client for files which are currently used by a program

ℹ️ Support
1

Nextcloud version (eg, 20.0.5): 27.1.0
Operating system and version (eg, Ubuntu 20.04): Win 10 22H2
Client version: 3.4.1

The issue you are facing:

Hello,

I’ve saved working directories of my design files in my nextcloud directory. When I use Photoshop or any other Adobe program to open one of the files, nextcloud pops up with a sync error, stating it can’t sync this particular file. So I just ignore it, but the error pops up regularly, I guess when I’m (auto)saving. Is there any way to block this particular error message without disabling all app notifications?

Steps to replicate it:

  1. Save file, e.g. Photoshop .psd, to nextcloud
  2. Open file with program
  3. Sync error pops up every few minutes

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2

Open Desktop client, “Settings” - “Manage ignored files” and add the file type “~*.idlk” to be ignored by synchronization.

1 Like
3

I have the same/similar issue. While I have some files opened, Nextcloud client repeatedly (even a few time per minute) reports that the file is used by other process and couldn’t be access and so synched. However I would like to have them synched after closing them so adding them to ignore list is not a solution. Are there any other options?

4

As far as I understand it, idlk are lock files created by InDesign and they should automatically be deleted when you close the associated InDesign project. So I’m not sure how useful it would be to synchronise them with your Nextcloud.

5

My case is slightly different. The files are with data like *.pst or virtualbox disk image etc. So after closing them, they are synced fine. But when opened repeated error messages are seen.

6

The only other workaround I found was disabling notifications via Windows settings for Nextcloud.

However, I have no idea if this leads to any additional CPU usage or disruption of other sync activity, as the app continues to constantly detect the error