Constant logout from webgui

ligmaballs · June 24, 2024, 2:47pm

Hello,

I’m constantly being logged out from the webgui.
Even from active sessions where i brwose folders or I’m uploading files.

I can stay logged in for about 2min before being logged out.

It doesn’t matter if I do it on Linux or Mac.
No matter the user account.

Thank you so much for your time and help!

Nextcloud version (eg, 29.0.5): 28.0.5.1
Operating system and version (eg, Ubuntu 29.04): Armbian 24.5.1 bookworm
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.59-1
PHP version (eg, 8.3): PHP 8.1.29

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

Login to webgui
do something
get logged out and prompted to login again

The output of your Nextcloud log in Admin > Logging:


[ nc-previews-auto ]
[ nc-limits ] (Sun Jun 23 07:02:27 PM CEST 2024)
+ configure
++ get_total_mem
+++ free -b
+++ sed -n 2p
+++ awk '{ print $2 }'
++ local total_mem=4186177536
++ local MAX_32BIT=4096000000
++ [[ aarch64 == \a\r\m\v\7 ]]
++ echo 4186177536
+ local TOTAL_MEM=4186177536
+ file /bin/bash
+ grep 64-bit
+ local AUTOMEM=3139633152
+ local require_fpm_restart=false
+ local CONF=/etc/php/8.1/fpm/conf.d/90-ncp.ini
++ cat /etc/php/8.1/fpm/conf.d/90-ncp.ini
+ local 'CONF_VALUE=; disable .user.ini files for performance and workaround NC update bugs
user_ini.filename =

; from Nextcloud .user.ini
upload_max_filesize=100G
post_max_size=100G
memory_limit=3139633152
mbstring.func_overload=0
always_populate_raw_post_data=-1
default_charset='\''UTF-8'\''
output_buffering=0

; slow transfers will be killed after this time
max_execution_time=3600
max_input_time=3600'
++ tmpl_php_max_memory
+++ get_total_mem
++++ free -b
++++ sed -n 2p
++++ awk '{ print $2 }'
+++ local total_mem=4186177536
+++ local MAX_32BIT=4096000000
+++ [[ aarch64 == \a\r\m\v\7 ]]
+++ echo 4186177536
++ local TOTAL_MEM=4186177536
+++ find_app_param nc-limits MEMORYLIMIT
+++ local script=nc-limits
+++ local param_id=MEMORYLIMIT
++++ basename nc-limits .sh
+++ local ncp_app=nc-limits
+++ local cfg_file=/usr/local/etc/ncp-config.d/nc-limits.cfg
++++ find_app_param_num nc-limits MEMORYLIMIT
++++ local script=nc-limits
++++ local param_id=MEMORYLIMIT
+++++ basename nc-limits .sh
++++ local ncp_app=nc-limits
++++ local cfg_file=/usr/local/etc/ncp-config.d/nc-limits.cfg
++++ [[ -f /usr/local/etc/ncp-config.d/nc-limits.cfg ]]
+++++ cat /usr/local/etc/ncp-config.d/nc-limits.cfg
++++ local 'cfg={
"id": "nc-limits",
"name": "Nc-limits",
"title": "nc-limits",
"description": "Configure system limits for NextcloudPi",
"info": "Examples: 200M or 2G. Write 0 for autoconfig",
"infotitle": "",
"params": [
{
"id": "MAXFILESIZE",
"name": "Maximum file size",
"value": "100G",
"default": "10G",
"suggest": "10G"
},
{
"id": "MEMORYLIMIT",
"name": "Memory limit",
"value": "0",
"default": "0",
"suggest": "0"
},
{
"id": "PHPTHREADS",
"name": "PHP threads",
"value": "0",
"default": "0",
"suggest": "0"
},
{
"id": "REDISMEM",
"name": "Redis memory",
"value": "0",
"default": "0",
"suggest": "0"
}
]
}'
+++++ jq '.params | length'
++++ local len=4
++++ (( i = 0 ))
++++ (( i < len ))
+++++ jq -r '.params[0].id'
++++ local p_id=MAXFILESIZE
++++ [[ MEMORYLIMIT == \M\A\X\F\I\L\E\S\I\Z\E ]]
++++ (( i++ ))
++++ (( i < len ))
+++++ jq -r '.params[1].id'
++++ local p_id=MEMORYLIMIT
++++ [[ MEMORYLIMIT == \M\E\M\O\R\Y\L\I\M\I\T ]]
++++ echo 1
++++ return 0
+++ local p_num=1
+++ jq -r '.params[1].value'
++ local MEMORYLIMIT=0
++ [[ 0 == \0 ]]
++ echo -n 3139633152
+ echo 'Using 3139633152 for PHP max memory'
Using 3139633152 for PHP max memory
+ install_template php/90-ncp.ini.sh /etc/php/8.1/fpm/conf.d/90-ncp.ini
+ local template=php/90-ncp.ini.sh
+ local target=/etc/php/8.1/fpm/conf.d/90-ncp.ini
++ mktemp
+ local bkp=/tmp/tmp.2gaffdX4is
+ echo 'Installing template '\''php/90-ncp.ini.sh'\''...'
Installing template 'php/90-ncp.ini.sh'...
++ dirname /etc/php/8.1/fpm/conf.d/90-ncp.ini
+ mkdir -p /etc/php/8.1/fpm/conf.d
+ [[ -f /etc/php/8.1/fpm/conf.d/90-ncp.ini ]]
+ cp -a /etc/php/8.1/fpm/conf.d/90-ncp.ini /tmp/tmp.2gaffdX4is
+ [[ '' == \-\-\d\e\f\a\u\l\t\s ]]
+ bash /usr/local/etc/ncp-templates/php/90-ncp.ini.sh
+ rm /tmp/tmp.2gaffdX4is
++ cat /etc/php/8.1/fpm/conf.d/90-ncp.ini
+ [[ ; disable .user.ini files for performance and workaround NC update bugs
user_ini.filename =

; from Nextcloud .user.ini
upload_max_filesize=100G
post_max_size=100G
memory_limit=3139633152
mbstring.func_overload=0
always_populate_raw_post_data=-1
default_charset='UTF-8'
output_buffering=0

; slow transfers will be killed after this time
max_execution_time=3600
max_input_time=3600 == \;\ \d\i\s\a\b\l\e\ \.\u\s\e\r\.\i\n\i\ \f\i\l\e\s\ \f\o\r\ \p\e\r\f\o\r\m\a\n\c\e\ \a\n\d\ \w\o\r\k\a\r\o\u\n\d\ \N\C\ \u\p\d\a\t\e\ \b\u\g\s\
\u\s\e\r\_\i\n\i\.\f\i\l\e\n\a\m\e\ \=\
\
\;\ \f\r\o\m\ \N\e\x\t\c\l\o\u\d\ \.\u\s\e\r\.\i\n\i\
\u\p\l\o\a\d\_\m\a\x\_\f\i\l\e\s\i\z\e\=\1\0\0\G\
\p\o\s\t\_\m\a\x\_\s\i\z\e\=\1\0\0\G\
\m\e\m\o\r\y\_\l\i\m\i\t\=\3\1\3\9\6\3\3\1\5\2\
\m\b\s\t\r\i\n\g\.\f\u\n\c\_\o\v\e\r\l\o\a\d\=\0\
\a\l\w\a\y\s\_\p\o\p\u\l\a\t\e\_\r\a\w\_\p\o\s\t\_\d\a\t\a\=\-\1\
\d\e\f\a\u\l\t\_\c\h\a\r\s\e\t\=\'\U\T\F\-\8\'\
\o\u\t\p\u\t\_\b\u\f\f\e\r\i\n\g\=\0\
\
\;\ \s\l\o\w\ \t\r\a\n\s\f\e\r\s\ \w\i\l\l\ \b\e\ \k\i\l\l\e\d\ \a\f\t\e\r\ \t\h\i\s\ \t\i\m\e\
\m\a\x\_\e\x\e\c\u\t\i\o\n\_\t\i\m\e\=\3\6\0\0\
\m\a\x\_\i\n\p\u\t\_\t\i\m\e\=\3\6\0\0 ]]
+ local CONF=/etc/php/8.1/fpm/pool.d/www.conf
++ cat /etc/php/8.1/fpm/pool.d/www.conf
+ CONF_VALUE='[www]
user = www-data
group = www-data
listen = /run/php/php8.1-fpm.sock
listen.owner = www-data
listen.group = www-data
pm = static
pm.max_children = 39
pm.start_servers = 4
pm.min_spare_servers = 4
pm.max_spare_servers = 8
pm.status_path = /status
slowlog = log/$pool.log.slow'
++ tmpl_php_threads
+++ get_total_mem
++++ free -b
++++ sed -n 2p
++++ awk '{ print $2 }'
+++ local total_mem=4186177536
+++ local MAX_32BIT=4096000000
+++ [[ aarch64 == \a\r\m\v\7 ]]
+++ echo 4186177536
++ local TOTAL_MEM=4186177536
+++ find_app_param nc-limits PHPTHREADS
+++ local script=nc-limits
+++ local param_id=PHPTHREADS
++++ basename nc-limits .sh
+++ local ncp_app=nc-limits
+++ local cfg_file=/usr/local/etc/ncp-config.d/nc-limits.cfg
++++ find_app_param_num nc-limits PHPTHREADS
++++ local script=nc-limits
++++ local param_id=PHPTHREADS
+++++ basename nc-limits .sh
++++ local ncp_app=nc-limits
++++ local cfg_file=/usr/local/etc/ncp-config.d/nc-limits.cfg
++++ [[ -f /usr/local/etc/ncp-config.d/nc-limits.cfg ]]
+++++ cat /usr/local/etc/ncp-config.d/nc-limits.cfg
++++ local 'cfg={
"id": "nc-limits",
"name": "Nc-limits",
"title": "nc-limits",
"description": "Configure system limits for NextcloudPi",
"info": "Examples: 200M or 2G. Write 0 for autoconfig",
"infotitle": "",
"params": [
{
"id": "MAXFILESIZE",
"name": "Maximum file size",
"value": "100G",
"default": "10G",
"suggest": "10G"
},
{
"id": "MEMORYLIMIT",
"name": "Memory limit",
"value": "0",
"default": "0",
"suggest": "0"
},
{
"id": "PHPTHREADS",
"name": "PHP threads",
"value": "0",
"default": "0",
"suggest": "0"
},
{
"id": "REDISMEM",
"name": "Redis memory",
"value": "0",
"default": "0",
"suggest": "0"
}
]
}'
+++++ jq '.params | length'
++++ local len=4
++++ (( i = 0 ))
++++ (( i < len ))
+++++ jq -r '.params[0].id'
++++ local p_id=MAXFILESIZE
++++ [[ PHPTHREADS == \M\A\X\F\I\L\E\S\I\Z\E ]]
++++ (( i++ ))
++++ (( i < len ))
+++++ jq -r '.params[1].id'
++++ local p_id=MEMORYLIMIT
++++ [[ PHPTHREADS == \M\E\M\O\R\Y\L\I\M\I\T ]]
++++ (( i++ ))
++++ (( i < len ))
+++++ jq -r '.params[2].id'
++++ local p_id=PHPTHREADS
++++ [[ PHPTHREADS == \P\H\P\T\H\R\E\A\D\S ]]
++++ echo 2
++++ return 0
+++ local p_num=2
+++ jq -r '.params[2].value'
++ local PHPTHREADS=0
++ [[ 0 -eq 0 ]]
++ PHPTHREADS=39
++ [[ 39 -lt 16 ]]
++ echo -n 39
+ echo 'Using 39 PHP threads'
Using 39 PHP threads
+ install_template php/pool.d.www.conf.sh /etc/php/8.1/fpm/pool.d/www.conf
+ local template=php/pool.d.www.conf.sh
+ local target=/etc/php/8.1/fpm/pool.d/www.conf
++ mktemp
+ local bkp=/tmp/tmp.a6ymo0fP3v
+ echo 'Installing template '\''php/pool.d.www.conf.sh'\''...'
Installing template 'php/pool.d.www.conf.sh'...
++ dirname /etc/php/8.1/fpm/pool.d/www.conf
+ mkdir -p /etc/php/8.1/fpm/pool.d
+ [[ -f /etc/php/8.1/fpm/pool.d/www.conf ]]
+ cp -a /etc/php/8.1/fpm/pool.d/www.conf /tmp/tmp.a6ymo0fP3v
+ [[ '' == \-\-\d\e\f\a\u\l\t\s ]]
+ bash /usr/local/etc/ncp-templates/php/pool.d.www.conf.sh
+ rm /tmp/tmp.a6ymo0fP3v
++ cat /etc/php/8.1/fpm/pool.d/www.conf
+ [[ [www]
user = www-data
group = www-data
listen = /run/php/php8.1-fpm.sock
listen.owner = www-data
listen.group = www-data
pm = static
pm.max_children = 39
pm.start_servers = 4
pm.min_spare_servers = 4
pm.max_spare_servers = 8
pm.status_path = /status
slowlog = log/$pool.log.slow == \[\w\w\w\]\
\u\s\e\r\ \=\ \w\w\w\-\d\a\t\a\
\g\r\o\u\p\ \=\ \w\w\w\-\d\a\t\a\
\l\i\s\t\e\n\ \=\ \/\r\u\n\/\p\h\p\/\p\h\p\8\.\1\-\f\p\m\.\s\o\c\k\
\l\i\s\t\e\n\.\o\w\n\e\r\ \=\ \w\w\w\-\d\a\t\a\
\l\i\s\t\e\n\.\g\r\o\u\p\ \=\ \w\w\w\-\d\a\t\a\
\p\m\ \=\ \s\t\a\t\i\c\
\p\m\.\m\a\x\_\c\h\i\l\d\r\e\n\ \=\ \3\9\
\p\m\.\s\t\a\r\t\_\s\e\r\v\e\r\s\ \=\ \4\
\p\m\.\m\i\n\_\s\p\a\r\e\_\s\e\r\v\e\r\s\ \=\ \4\
\p\m\.\m\a\x\_\s\p\a\r\e\_\s\e\r\v\e\r\s\ \=\ \8\
\p\m\.\s\t\a\t\u\s\_\p\a\t\h\ \=\ \/\s\t\a\t\u\s\
\s\l\o\w\l\o\g\ \=\ \l\o\g\/\$\p\o\o\l\.\l\o\g\.\s\l\o\w ]]
+ local CONF=/etc/mysql/mariadb.conf.d/91-ncp.cnf
++ cat /etc/mysql/mariadb.conf.d/91-ncp.cnf
+ CONF_VALUE='[mysqld]
transaction_isolation = READ-COMMITTED
innodb_large_prefix=true
innodb_file_per_table=1
innodb_file_format=barracuda
max_allowed_packet=256M

[server]
# innodb settings
skip-name-resolve
innodb_buffer_pool_size = 996212736
innodb_buffer_pool_instances = 1
innodb_flush_log_at_trx_commit = 2
innodb_log_buffer_size = 32M
innodb_max_dirty_pages_pct = 90
innodb_log_file_size = 32M

# disable query cache
query_cache_type = 0
query_cache_size = 0

# other
tmp_table_size= 64M
max_heap_table_size= 64M'
+ install_template mysql/91-ncp.cnf.sh /etc/mysql/mariadb.conf.d/91-ncp.cnf
+ local template=mysql/91-ncp.cnf.sh
+ local target=/etc/mysql/mariadb.conf.d/91-ncp.cnf
++ mktemp
+ local bkp=/tmp/tmp.al6un7hYIm
+ echo 'Installing template '\''mysql/91-ncp.cnf.sh'\''...'
Installing template 'mysql/91-ncp.cnf.sh'...
++ dirname /etc/mysql/mariadb.conf.d/91-ncp.cnf
+ mkdir -p /etc/mysql/mariadb.conf.d
+ [[ -f /etc/mysql/mariadb.conf.d/91-ncp.cnf ]]
+ cp -a /etc/mysql/mariadb.conf.d/91-ncp.cnf /tmp/tmp.al6un7hYIm
+ [[ '' == \-\-\d\e\f\a\u\l\t\s ]]
+ bash /usr/local/etc/ncp-templates/mysql/91-ncp.cnf.sh
+ rm /tmp/tmp.al6un7hYIm
++ cat /etc/mysql/mariadb.conf.d/91-ncp.cnf
+ [[ [mysqld]
transaction_isolation = READ-COMMITTED
innodb_large_prefix=true
innodb_file_per_table=1
innodb_file_format=barracuda
max_allowed_packet=256M

[server]
# innodb settings
skip-name-resolve
innodb_buffer_pool_size = 996212736
innodb_buffer_pool_instances = 1
innodb_flush_log_at_trx_commit = 2
innodb_log_buffer_size = 32M
innodb_max_dirty_pages_pct = 90
innodb_log_file_size = 32M

# disable query cache
query_cache_type = 0
query_cache_size = 0

# other
tmp_table_size= 64M
max_heap_table_size= 64M == \[\m\y\s\q\l\d\]\
\t\r\a\n\s\a\c\t\i\o\n\_\i\s\o\l\a\t\i\o\n\ \=\ \R\E\A\D\-\C\O\M\M\I\T\T\E\D\
\i\n\n\o\d\b\_\l\a\r\g\e\_\p\r\e\f\i\x\=\t\r\u\e\
\i\n\n\o\d\b\_\f\i\l\e\_\p\e\r\_\t\a\b\l\e\=\1\
\i\n\n\o\d\b\_\f\i\l\e\_\f\o\r\m\a\t\=\b\a\r\r\a\c\u\d\a\
\m\a\x\_\a\l\l\o\w\e\d\_\p\a\c\k\e\t\=\2\5\6\M\
\
\[\s\e\r\v\e\r\]\
\#\ \i\n\n\o\d\b\ \s\e\t\t\i\n\g\s\
\s\k\i\p\-\n\a\m\e\-\r\e\s\o\l\v\e\
\i\n\n\o\d\b\_\b\u\f\f\e\r\_\p\o\o\l\_\s\i\z\e\ \=\ \9\9\6\2\1\2\7\3\6\
\i\n\n\o\d\b\_\b\u\f\f\e\r\_\p\o\o\l\_\i\n\s\t\a\n\c\e\s\ \=\ \1\
\i\n\n\o\d\b\_\f\l\u\s\h\_\l\o\g\_\a\t\_\t\r\x\_\c\o\m\m\i\t\ \=\ \2\
\i\n\n\o\d\b\_\l\o\g\_\b\u\f\f\e\r\_\s\i\z\e\ \=\ \3\2\M\
\i\n\n\o\d\b\_\m\a\x\_\d\i\r\t\y\_\p\a\g\e\s\_\p\c\t\ \=\ \9\0\
\i\n\n\o\d\b\_\l\o\g\_\f\i\l\e\_\s\i\z\e\ \=\ \3\2\M\
\
\#\ \d\i\s\a\b\l\e\ \q\u\e\r\y\ \c\a\c\h\e\
\q\u\e\r\y\_\c\a\c\h\e\_\t\y\p\e\ \=\ \0\
\q\u\e\r\y\_\c\a\c\h\e\_\s\i\z\e\ \=\ \0\
\
\#\ \o\t\h\e\r\
\t\m\p\_\t\a\b\l\e\_\s\i\z\e\=\ \6\4\M\
\m\a\x\_\h\e\a\p\_\t\a\b\l\e\_\s\i\z\e\=\ \6\4\M ]]
+ [[ false == \t\r\u\e ]]
+ local CONF=/etc/redis/redis.conf
++ grep '^maxmemory' /etc/redis/redis.conf
++ awk '{ print $2 }'
+ local 'CURRENT_REDIS_MEM=allkeys-lru
0'
+ [[ 0 != \a\l\l\k\e\y\s\-\l\r\u\
\0 ]]
+ sed -i 's|^maxmemory .*|maxmemory 0|' /etc/redis/redis.conf
+ chown redis:redis /etc/redis/redis.conf
+ service redis-server restart

System config value trusted_domains => 3 set to string cloud.letsgolaser.org
System config value overwrite.cli.url set to string https://cloud.letsgolaser.org/

[ nc-previews-auto ]

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
 'passwordsalt' => '***************************',
 'secret' => '***************************************',
 'trusted_domains' => 
 array (
   0 => 'localhost',
   7 => 'nextcloudpi',
   5 => 'nextcloudpi.local',
   8 => 'nextcloudpi.lan',
   3 => '***********',
   11 => '***********',
   1 => '***********',
   14 => 'nextcloudpi',
   20 => '***********',
 ),
 'datadirectory' => '/opt/ncdata/data',
 'dbtype' => 'mysql',
 'version' => '28.0.5.1',
 'overwrite.cli.url' => '***********',
 'dbname' => 'nextcloud',
 'dbhost' => 'localhost',
 'dbport' => '',
 'dbtableprefix' => 'oc_',
 'mysql.utf8mb4' => true,
 'dbuser' => 'ncadmin',
 'dbpassword' => '***********',
 'installed' => true,
 'instanceid' => '***********',
 'memcache.local' => '\\OC\\Memcache\\Redis',
 'memcache.locking' => '\\OC\\Memcache\\Redis',
 'redis' => 
 array (
   'host' => '/var/run/redis/redis.sock',
   'port' => 0,
   'timeout' => 0.0,
   'password' => '***********',
 ),
 'tempdirectory' => '/opt/ncdata/data/tmp',
 'mail_smtpmode' => 'sendmail',
 'mail_smtpauthtype' => 'LOGIN',
 'mail_from_address' => 'noreply',
 'mail_domain' => 'nextcloudpi.com',
 'preview_max_x' => '2048',
 'preview_max_y' => '2048',
 'jpeg_quality' => '60',
 'overwriteprotocol' => 'https',
 'maintenance' => false,
 'logfile' => '/opt/ncdata/data/nextcloud.log',
 'trusted_proxies' => 
 array (
   11 => '127.0.0.1',
   12 => '::1',
   14 => '192.168.178.72
192.168.178.73',
 ),
 'loglevel' => '2',
 'log_type' => 'file',
 'htaccess.RewriteBase' => '/',
 'data-fingerprint' => '***********',
);

The output of your Apache/nginx/system log in /var/log/____:

[Mon Jun 24 02:43:05.768360 2024] [authz_host:error] [pid 7208:tid 281472367391008] [client 205.210.31.174:65010] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Mon Jun 24 02:43:05.768435 2024] [authz_core:error] [pid 7208:tid 281472367391008] [client 205.210.31.174:65010] AH01630: client denied by server configuration: /var/www/ncp-web/

cebe · June 24, 2024, 7:36pm

Hello ligmaballs,
this is a very annoying bug in NC 28.0.5 and 29.0.0. It is fixed in 28.0.6 and 29.0.1.
But you can also do it for yourself. So I did and have no problems anymore.

You need to take the fixed PublicKeyTokenProvider.php from over here and replace the buggy file on your server in /var/www/nextcloud/lib/private/Authentication/Token.
And remember to set owner and permissions for the file as before.

Greetings and good luck
cebe

ligmaballs · June 25, 2024, 5:38am

Thank you! Seems to have done the trick! <3

system · July 3, 2024, 5:39am

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