Command: occ files:scan --all, returns: "stat: cannot statx 'file-name-with-special-characters': No such file or directory"

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1

Nextcloud version: 22.2.0
Operating system and version: Arch Linux ARM Raspberry PI 4
Apache or nginx version: Apache 2.4.51
PHP version: 8.0.12

The issue you are facing: When running the command occ files:scan --all the error message: stat: cannot statx 'file-name-with-special-characters': No such file or directory appear to every file with special characters, like á or à.

Is this the first time you’ve seen this error?: Y

Steps to replicate it:

  1. Run the command occ files:scan --all

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'datadirectory' => '/shared/nextcloud/data',
  'logfile' => '/var/log/nextcloud/nextcloud.log',
  'apps_paths' =>
  array (
    0 =>
    array (
      'path' => '/usr/share/webapps/nextcloud/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 =>
    array (
      'path' => '/var/lib/nextcloud/apps',
      'url' => '/wapps',
      'writable' => true,
    ),
  ),
  'instanceid' => '***',
  'passwordsalt' => '***',
  'secret' => '***',
  'trusted_domains' =>
  array (
    0 => '***',
  ),
  'dbtype' => 'mysql',
  'version' => '22.2.0.2',
  'overwrite.cli.url' => '***',
  'htaccess.RewriteBase' => '/',
  'overwriteprotocol' => 'https',
  'dbname' => '***',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '***',
  'dbpassword' => '***',
  'installed' => true,
  'default_phone_region' => 'BR',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'memcache.distributed' => '\\OC\\Memcache\\Redis',
  'redis' =>
  array (
    'host' => '/run/redis/redis.sock',
    'port' => 0,
  ),
  'maintenance' => false,
  'mail_smtpmode' => '***',
  'mail_smtpsecure' => '***',
  'mail_sendmailmode' => '***',
  'mail_from_address' => '***',
  'mail_domain' => '***',
  'mail_smtpauthtype' => '***',
  'mail_smtpauth' => ***,
  'mail_smtphost' => '***',
  'mail_smtpport' => '***',
  'mail_smtpname' => '***',
  'mail_smtppassword' => '***',
);

The output of your Apache/nginx/system log in /var/log/____:

...
stat: cannot statx '/shared/nextcloud/data/***': No such file or directory
stat: cannot statx '/shared/nextcloud/data/***': No such file or directory
stat: cannot statx '/shared/nextcloud/data/***': No such file or directory
stat: cannot statx '/shared/nextcloud/data/***': No such file or directory
stat: cannot statx '/shared/nextcloud/data/***': No such file or directory
stat: cannot statx '/shared/nextcloud/data/***': No such file or directory
...
2

Did you check the file names for invalid special chars?
Some German, French and Eastern European special chars may lead into trouble as well as colon, quotation marks, “=”, “`”, “(”, “)” or “{”, “}” and more.
In those cases the file names should be renamed.

3

Yes, i checked, the problem are special characters like:

Example:
/shared/nextcloud/data/myuser/Dia das Mães/photo.png

In the logs, this error message appears: stat: cannot statx '/shared/nextcloud/data/data/myuser/Dia das Mes/photo.png': No such file or directory
Notice how the ã character is cut off on the log message.

4

Please find this thread for further information:
https://help.nextcloud.com/t/windows-illegal-filename-characters-cant-find-the-github-bug-report/117924/12

File- and folder names with special chars very often lead to problems.
So I recommend to rename the files and folders by replacing the spacial chars with “_” and instruct the users, not to use special chars anymore.

5

I’m syncing a folder with 52k files, lots of them with special characters, I think I’ll wait for some official solution, maybe a script that can automate this replacement of special characters.