Collabora online unable to connect to docuemnts

Hi

On a new installation (singel machine with docker container for CODA) Iā€™m getting errors I havenā€™t seen befor.

The nexcloud web interface gives a popup:

And looking at the console message i have the error message:

VM2098:35 WebSocket connection to 'wss://office.domain.my/lool/https%253A%252F%252Foffice.domain.my%252Fnextcloud%25ā€¦0%3Faccess_token%3DmpWdjYzwZD84KzFZEbTFjGLYS5U26S0n%26permission%3Dedit/ws' failed: One or more reserved bits are on: reserved1 = 0, reserved2 = 1, reserved3 = 1
WrappedWebSocket @ VM2098:35
WrappedWebSocket @ VM2117:35
initialize @ bundle.js:4
e @ bundle.js:4
o.socket @ bundle.js:4
initialize @ bundle.js:5
e @ bundle.js:4
o.map @ bundle.js:5
(anonymous) @ bundle.js:23
5../dist/errormessages @ bundle.js:24
s @ bundle.js:1
e @ bundle.js:1
(anonymous) @ bundle.js:1

Further investigation from the apache log gives: Like this one

GET /lool/https%253A%252F%252Foffice.domain.my%252Fnextcloud%252Findex.php%252Fapps%252Frichdocuments%252Fwopi%252Ffiles%252F30%3Faccess_token%3DmpWdjYzwZD84KzFZEbTFjGLYS5U26S0n%26permission%3Dedit/ws HTTP/1.1" 502 885 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36"

Internal server error (502 - Bad Gateway). My first though was that I did some configuration error in the apache reverse proxy, but the Proxy settings seems correct to me:

ProxyPassMatch "/lool/(.*)/ws$" wss://127.0.0.1:9980/lool/$1/ws

The access to the admin webui for CODA is available and is working fine.

If I look at the docker logs I see the a message Iā€™ve never seen before:

wsd-00024-0029 0:02:43.254367 [ client_ws_0005 ] ERR  Error in client request handler: Connection refused| LOOLWSD.cpp:966

This error is what breaks my brain.

But the Error in the client request handler in combination with the failed: One or more reserved bits are on.

Makes me think that TCP header are messed up some how, but this is just an unconfirmed thought :slight_smile:

Has anyone seen this before and could point me in the right direction?

Regards
AndrƩ

Replying on my own topic

This issue is fixed for me now. The simple truth was that I started the docker image with an ā€œinvisibleā€ character in the domain nameā€¦

Hello.
Collabora work fine with documents from UsersFolfer on Nextcloud server.
But I have same problem (as TS) only with documents in SMB shares.

How to solve a problem?

Thanks

wwe: close old topics