Collabora Online - Built-in CODE Server installation in loop


I installed Nextcloud at the EX2 hosting via it’s Softaculous Apps Installer.
Everything works fine.

I try now to install apps Collabora Online - Built-in CODE Server.
At the first attempt I got this error:
cURL error 28: Operation timed out after 120092 milliseconds with 201313438 out of 363512699 bytes received (see

Error corrected by the provider by increasing max_execution_time=300 and memory_limit=512M

Now when I try to install, it goes in loop and it gives me back my hand without anything having been installed.

Any tips to fix this?
Where I can find logs on server ?


this is a bug which i have since a few months already…
weird thing… it somehow works using arm64 version on a raspberry pi…

1 Like


  1. Download application here
  2. Uncompress file on you computer
  3. Upload folder richdocumentscode in apps folder on the server.
  4. Activate Collabora Online - Built-in CODE Server

HI, try change this value in the Installer.php file. Change the 120 (seconds) value and put something bigger or remove the condition and leave it always in 0.

// Download the release
$tempFile = $this->tempManager->getTemporaryFile(’.tar.gz’);
$timeout = $this->isCLI ? 0 : 120;
$client = $this->clientService->newClient();