Collabora built in server

Nextcloud version (eg, 20.0.5): 25
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04 Apache or nginx version _(eg, Apache 2.4.25)_: Apache 2PHP version _(eg, 7.4)_:8.1`

The issue you are facing:
Hi,
I have sometimes error in loading Excel-Files with the collabora built in server. After Update to NC25 it’s not working again. Does somebody know how to get it stable working?

Is this the first time you’ve seen this error? (Y/N): N

Here are some serverinformation:

Server configuration detail

Operating system: Linux 5.15.0-53-generic #59-Ubuntu SMP Mon Oct 17 18:53:30 UTC 2022 x86_64

Webserver: Apache/2.4.52 (Ubuntu) (apache2handler)

Database: mysql 8.0.31

PHP version: 8.1.12

Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, Reflection, SPL, session, standard, sodium, apache2handler, mysqlnd, PDO, xml, bcmath, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, imagick, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlrpc, xmlwriter, xsl, zip, Zend OPcache

Nextcloud version: 25.0.1 - 25.0.1.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

List of activated apps
Enabled:
 - activity: 2.17.0
 - admin_audit: 1.15.0
 - announcementcenter: 6.4.0
 - bruteforcesettings: 2.5.0
 - calendar: 4.1.0
 - cloud_federation_api: 1.8.0
 - comments: 1.15.0
 - contacts: 5.0.1
 - contactsinteraction: 1.6.0
 - cospend: 1.5.4
 - dashboard: 7.5.0
 - dav: 1.24.0
 - deck: 1.8.2
 - drop_account: 2.1.0
 - event_update_notification: 2.0.0
 - external: 5.0.0
 - federatedfilesharing: 1.15.0
 - federation: 1.15.0
 - files: 1.20.1
 - files_accesscontrol: 1.15.0
 - files_automatedtagging: 1.15.0
 - files_mindmap: 0.0.27
 - files_pdfviewer: 2.6.0
 - files_retention: 1.14.0
 - files_rightclick: 1.4.0
 - files_sharing: 1.17.0
 - files_trashbin: 1.15.0
 - files_versions: 1.18.0
 - firstrunwizard: 2.14.0
 - flow_notifications: 1.5.0
 - geoblocker: 0.5.7
 - integration_mattermost: 1.0.3
 - logreader: 2.10.0
 - lookup_server_connector: 1.13.0
 - mail: 2.1.2
 - nextcloud_announcements: 1.14.0
 - notes: 4.6.0
 - notifications: 2.13.1
 - oauth2: 1.13.0
 - password_policy: 1.15.0
 - photos: 2.0.0
 - privacy: 1.9.0
 - provisioning_api: 1.15.0
 - rainloop: 7.2.6
 - recommendations: 1.4.0
 - related_resources: 1.0.3
 - richdocuments: 7.0.1
 - richdocumentscode: 22.5.802
 - serverinfo: 1.15.0
 - settings: 1.7.0
 - sharebymail: 1.15.0
 - spreed: 15.0.1
 - support: 1.8.0
 - suspicious_login: 4.3.0
 - systemtags: 1.15.0
 - tasks: 0.14.5
 - terms_of_service: 2.0.0
 - theming: 2.0.1
 - timetracker: 0.0.77
 - twofactor_backupcodes: 1.14.0
 - updatenotification: 1.15.0
 - viewer: 1.9.0
 - workflowengine: 2.7.0
Disabled:
 - apporder: 0.15.0
 - circles: 24.0.1
 - dashboardcharts: 0.1.3
 - documentserver_community: 0.1.13
 - duplicatefinder: 0.0.15
 - encryption
 - end_to_end_encryption: 1.10.0
 - files_external
 - jitsi: 0.15.0
 - nextbackup: 21.1.0
 - ransomware_protection: 1.14.0
 - riotchat: 0.13.11
 - side_menu: 3.4.0
 - survey_client: 1.8.0
 - talk_matterbridge: 1.25.2
 - text: 2.0.0
 - timemanager: 0.3.4
 - twofactor_totp
 - user_ldap
 - user_saml: 5.1.0
 - user_status: 1.0.0
 - w2g2: 3.3.9
 - weather_status: 1.0.0

Configuration (config/config.php)
{
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "maintenance": false,
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "***REMOVED SENSITIVE VALUE***"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "25.0.1.1",
    "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "loglevel": 2,
    "theme": "",
    "mail_smtpmode": "smtp",
    "mail_smtpauthtype": "LOGIN",
    "mail_sendmailmode": "smtp",
    "mail_smtpauth": 1,
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***"
}

Cron Configuration: Array
(
[backgroundjobs_mode] => cron
[lastcron] => 1669662352
)

External storages: files_external is disabled

Encryption: no

User-backends:

  • OC\User\Database

Talk configuration:

STUN servers

TURN servers

  • no custom server configured

Signaling servers (mode: default):

  • no custom server configured

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0