Client install fails on Ubuntu 18.04

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1

Hello! I am running a self hosted Nextcloud server and am able to connect to it from any device on my local network. I just installed Ubuntu 18.04 on my laptop and installed the Nextcloud Client on it. The connection wizard goes blank when I click next after putting in the server address. There are no error messages. The wizard just goes blank except for the blue stripe across the top. I wondered if you had seen this issue before. The Nextcloud server log doesn’t seem to show anything related to this.

2

I had installed the client via the apt ppa. I wound up uninstalling it and reinstalling it with the snap package. It now works perfectly.

3

Client install (2.5) using the nextcloud ppa seems to work well. However, on one of my laptops the client cannot be started:
error while loading shared libraries: libqt5keychain.so.0: cannot open shared object file: No such file or directory

libqt5keychain.so.0.7 is sitting in /usr/lib/x86_64-linux-gnu/


The current AppImage (2.5) on this laptop works, but it permanently takes lot of CPU resources (25% on a quad core). I used to run AppImage 2.3.3 on this laptop, running on as little as 2% permanently, so I switch back to the old version.

Any suggestions pls?

4

Having the same issue on upgrade from Kubuntu 16.04 to 18.04. Had a working 2.3 client under 16.04, updated to 2.5 client, which then didn’t work. Just upgraded to Kubuntu 18.04 to solve issue, but it didn’t work. Now I get “nextcloud: error while loading shared libraries: libqt5keychain.so.0: cannot open shared object file: No such file or directory”. I have a working 2.5 client on my other PC which is also running Kubuntu 18.04 (it upgraded without a hitch a while ago). Both PCs have in their /usr/lib/x86_64-linux-gnu folders libqt5keychain.so.0.7.0 and libqt5keychain.so.1, the latter of which is a link to the former.

Anybody have any ideas?

5

The only issues I’m having now with this client on Ubuntu are:

  1. It won’t auto start on login. I have to manually start it each time, which isn’t a huge deal.
  2. Clicking the icon and selecting ‘Open folder Nextcloud’ doesn’t do anything.

Neither of these issues is a big deal, but thought I’d mention them here.

6

Same issue here, I have it for months (I’m using AppImage while waiting for a fix
), and for several Kubuntu versions (at least 3 of them).

Neither the default package or the PPA packages are working.

I have libqt5keychain.so, libqt5keychain.so.0.9.1and libqt5keychain.so.1 on my system (at /usr/lib/x86_64-linux-gnu/).
Adding a symlink from libqt5keychain.so.0 to any of them doesn’t solve the issue.
Now I have this error : nextcloud: symbol lookup error: nextcloud: undefined symbol: [someLongChain] (I don’t know if I can publish the content of [someLongChain], but I least it contains DeletePasswordJob).

7

:up: :slight_smile:
The issue is still there, after several versions.

Using the AppRun is a bit painful, it has some kind of memory leak (after a few days it uses up to 1GB). Does anyone know how to solve this ?