Nextcloud version (eg, 18.0.2): 19.0.1
Operating system and version (eg, Ubuntu 20.04): Debian Stretch, 9.13
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.25
PHP version (eg, 7.1): PHP 7.3.20
The issue you are facing:
On the desktop client, there are many errors of “File was deleted from server”
When I look on the system, in the browser, I can see the file. But, if I click on that file it gives me an error - File not found
The document could not be found on the server. Maybe the share was deleted or has expired?
I can see the file on the disk (via command line).
ls -lrt /home/nextcloud/nc_data/admin/files/Ops/SD/Clients/client/Support/Training/Overview.vsd
-rw-r–r-- 1 www-data www-data 345600 Aug 21 11:24 /home/nextcloud/nc_data/admin/files/Ops/SD/Clients/client/Support/Training/Overview.vsd
I have run the occ files:scan and also occ files:cleanup
Is this the first time you’ve seen this error? (Y/N): N
The output of your config.php file in /path/to/nextcloud:
<?php
$CONFIG = array (
'passwordsalt' => '<snip>',
'secret' => '<snip>/<snip>/<snip>',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '<snip>',
2 => '<snip>',
3 => '<snip>',
),
'datadirectory' => '/home/nextcloud/nc_data',
'dbtype' => 'mysql',
'version' => '19.0.1.1',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud_user',
'dbpassword' => '<snip>',
'installed' => true,
'instanceid' => '<snip>',
'theme' => '',
'loglevel' => 2,
'maintenance' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'nextcloud',
'mail_domain' => 'snip.ie',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => '<snip>',
'mail_smtpname' => '<snip>',
'mail_smtppassword' => '<snip>',
'lost_password_link' => 'https://snip.ie/',
'trashbin_retention_obligation' => 'auto, 30',
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.distributed' => '\\OC\\Memcache\\Memcached',
'memcached_servers' =>
array (
0 =>
array (
0 => 'localhost',
1 => 11211,
),
),
'mysql.utf8mb4' => true,
'updater.release.channel' => 'stable',
'updater.secret' => '$2y$10$.N.<snip><snip>',
);
The output of your Apache/nginx/system log in /var/log/____:
IP - - [21/Aug/2020:11:58:13 +0100] "GET /remote.php/webdav/Ops/SD/Clients/client/Support/Training/Overview.vsd HTTP/1.1" 404 14190 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:79.0) Gecko/20100101 Firefox/79.0"