The Basics
- Nextcloud Server version (e.g., 29.x.x):
30.0
- Operating system and version (e.g., Ubuntu 24.04):
Docker
- Reverse proxy and version _(e.g. nginx 1.27.2)
nginx proxy manager 2.12.2
- PHP version (e.g, 8.3):
8.3
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
after installing clamav container
- Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.)
AIO
Summary of the issue you are facing:
Cannot access anymore to Nextcloud login or dashboard.
Steps to replicate it (hint: details matter!):
- Installing ClamAV container in Docker
- Setting Antivirus file scanner in Nextcloud ( Executable mode)
- After click “save” I lost access to nextcoud.
Log entries
\Sabre\File",“type”:“->”,“args”:[“*** sensitive parameters replaced “]},{“file”:”/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",“line”:1098,“function”:“createFile”,“class”:“OCA\DAV\Connector\Sabre\Directory”,“type”:“->”,“args”:[" sensitive parameters replaced “]},{“file”:”/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php",“line”:504,“function”:“createFile”,“class”:“Sabre\DAV\Server”,“type”:“->”,“args”:[" sensitive parameters replaced ***”]},{“file”:“/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php”,“line”:89,“function”:“httpPut”,“class”:“Sabre\DAV\CorePlugin”,“type”:“->”,“args”:[{“class”:“Sabre\HTTP\Request”},{“class”:“Sabre\HTTP\Response”}]},{“file”:“/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php”,“line”:472,“function”:“emit”,“class”:“Sabre\DAV\Server”,“type”:“->”,“args”:[“method:PUT”,[{“class”:“Sabre\HTTP\Request”},{“class”:“Sabre\HTTP\Response”}]]},{“file”:“/var/www/html/apps/dav/lib/Connector/Sabre/Server.php”,“line”:43,“function”:“invokeMethod”,“class”:“Sabre\DAV\Server”,“type”:“->”,“args”:[{“class”:“Sabre\HTTP\Request”},{“class”:“Sabre\HTTP\Response”}]},{“file”:“/var/www/html/apps/dav/lib/Server.php”,“line”:370,“function”:“start”,“class”:“OCA\DAV\Connector\Sabre\Server”,“type”:“->”,“args”:},{“file”:“/var/www/html/apps/dav/appinfo/v2/remote.php”,“line”:19,“function”:“exec”,“class”:“OCA\DAV\Server”,“type”:“->”,“args”:},{“file”:“/var/www/html/remote.php”,“line”:146,“args”:[“/var/www/html/apps/dav/appinfo/v2/remote.php”],“function”:“require_once”}],“File”:“/var/www/html/custom_apps/files_antivirus/lib/Scanner/LocalClam.php”,“Line”:38,“message”:“The antivirus executable could not be found at /usr/bin/clamscan”,“exception”:{},“CustomMessage”:“The antivirus executable could not be found at /usr/bin/clamscan”}}
Apps
- activity: 3.0.0
- admin_audit: 1.20.0
- announcementcenter: 7.0.1
- app_api: 4.0.0
- bruteforcesettings: 3.0.0
- calendar: 5.0.6
- circles: 30.0.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 6.1.1
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- deck: 1.14.2
- encryption: 2.18.0
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- mail: 4.0.9
- nextcloud-aio: 0.7.0
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- notify_push: 0.7.0
- oauth2: 1.18.1
- onlyoffice: 9.5.0
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- socialsharing_facebook: 3.2.0
- support: 2.0.0
- survey_client: 2.0.0
- suspicious_login: 8.0.0
- systemtags: 1.20.0
- tasks: 0.16.1
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled: - files_external: 1.22.0
- user_ldap: 1.21.0
I tried to disable self scanning, remove clamav container, restart docker.
From portainer logs everything seems fine.
Thanks for the help.
