As admin I was requested to change a password for a user that is not able to.
Nextcloud version (eg, 20.0.5): 27.0.1 and 26.0.4
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.56
PHP version (eg, 7.4): 8.1
The issue you are facing:
I change the password of the user as admin on Users console and it does not work.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- I go to “Users”, find the user, click on pencil button (edit), put a new password and mark V button.
- I have no error or success message but I cannot login as the password I just set.
I tried on Firefox and Brave.
The output of your Nextcloud log in Admin > Logging:
Nothing shows on the log after changing many times.
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'salt',
'secret' => 'sdafasdfmnsecret',
'trusted_domains' =>
array (
0 => 'my.domain.com',
),
'datadirectory' => '/ndata',
'dbtype' => 'mysql',
'version' => '27.0.1.2',
'overwrite.cli.url' => 'https://my.domain.com',
'dbname' => 'nextcloud',
'dbhost' => '127.0.0.1',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'ncadmin',
'dbpassword' => 'password',
'installed' => true,
'instanceid' => 'instid',
'default_phone_region' => 'BE',
'memcache.local' => '\\OC\\Memcache\\APCu',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => '0',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'updater.secret' => '$secret',
);