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When we tried to put a file larger than 20GB into our NextCloud (EC2), it couldn’t be uploaded.
This symptom occurs once every three times.
Before our test, we had preliminary fixed a constants in “S3ObjectTrait.php” like it below.
S3_UPLOAD_PART_SIZE from 500MB to 250MB
(ref: S3 random storage problem on large files)
Could you tell us how to improve our NextCloud??
Nextcloud version : 17.0.2
Operating system and version : CentOS7.9
Apache or nginx version : nginx/1.18.0
PHP version : 7.3.25
The output of your Nextcloud log in Admin > Logging:
An exception occurred while uploading parts to a multipart upload. The following parts had errors: - Part 2: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=2&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=2&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>AD206973CF62494A</RequestId><HostId>ruro8rnjqtL5M8wVBd9TZGiMKDpbnp70HA7inoVAduBfTaAfOmZjxI+hPSz4OT6q7bzvkzt2chM=</HostId></Error> - Part 6: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=6&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=6&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>3B0F82BABDB02A3D</RequestId><HostId>/df791IeiCFxRu5KeZZ3fhkJN+sOWt9VYSTRlE2WZ69kLTzwptsmLGEHxBazAYo0XSYG3fPbsls=</HostId></Error> - Part 7: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=7&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=7&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>337A854105540C86</RequestId><HostId>t4uQZ/dYVzBzIUItWfk8WzBiYdbs4FyqNJaBP0PVIPBE32ePVS+BhdavppAGia0TslMwh/i8KMU=</HostId></Error> - Part 8: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=8&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=8&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>7FF1B038ECBF669D</RequestId><HostId>YgF/dk/25eUd4HRdOS+dioDKnmSH9UdkRJnJtVcSe2GXPcXU5Uaxf/7Hii1OK4L0lUEQuql93A0=</HostId></Error> - Part 9: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=9&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=9&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>C2B90603BA06BCB5</RequestId><HostId>tCGyxbh7LOWxN7Rc49fVXKPXlVzMp2ZO9jTZBnjbzE3q3fP2ssVwwbikL+RK0wZt0c+iXuUSP7M=</HostId></Error> - Part 10: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=10&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=10&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>16B98DD14AB94B46</RequestId><HostId>5qldJat3Pw86CZSMU6cNzo420XaxKHqK8bIDSQmusRH2wJ5vY8Aue65RbPnahrMT8/NkBh5BT9s=</HostId></Error> - Part 11: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=11&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=11&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>602337832FB0BE0F</RequestId><HostId>l2GA+sIh866adsnoZ3CyjX/7D2VUuOeRiyGW7mKrmxQsN1+g0DpUqZNlskp00m/J5mG64qce29U=</HostId></Error> - Part 12: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=12&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=12&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>9BEFD72A1E423C77</RequestId><HostId>YOq4u2i0d9WFniabjFLF38IRqyTTnk/vqwQ0U16256FIxejVo49FnB2mfGPmrspsBPWVAELicKA=</HostId></Error> - Part 13: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=13&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: cURL error 55: Send failure: Connection reset by peer (see http://curl.haxx.se/libcurl/c/libcurl-errors.html) (server): 100 Continue - - Part 14: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=14&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=14&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>63B1DA6111919E9C</RequestId><HostId>ta4RmQ5bl7eTeoL+tA6TXMrKzDAyMDS2+xoweQwGx+00yuObGfX6UvomjzNShetIHSt5YYREynQ=</HostId></Error> - Part 15: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=15&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=15&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>443903EF20C0F971</RequestId><HostId>SidWcT576vMywFQ2VK4m6q8TBZb1jbAsKEiRKYQXoJbVoljEYf6q87o/fBbiN3ba4tY0ePfidP4=</HostId></Error> - Part 16: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=16&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=16&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>D574680F4A397989</RequestId><HostId>aPrv7A0c64YxOoiKlDNT0DL4Y8TrMyIovv3shQTWlrt0IuPqiyN5ldU9UhwNfkBE3LkCk2DdCwk=</HostId></Error> - Part 22: Error executing "UploadPart" on "http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=22&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--"; AWS HTTP error: Client error: `PUT http://{{OUR NEXTCLOUD}}.s3.ap-northeast-1.amazonaws.com/urn%3Aoid%3A18049?partNumber=22&uploadId=S9O73M4_0HGmWEgltBEs5tlZ1KjotpCD9Z6onHZ8ivxBurGHQ0X0G2SAtkhelwhrpnZUH7Gfq3bxoBDvUlxSWO5gRQvvXhnR_YBIzmhf49XbQeFlWQgwWB53pEy50BWd5P30d6hiwGWlruD9E33k3Q--` resulted in a `400 Bad Request` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server w (truncated...) RequestTimeout (client): Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed. - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>RequestTimeout</Code><Message>Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.</Message><RequestId>7J1X7H8M6Z5G8R7R</RequestId><HostId>BEm5nWGjknnFV1ceTfo/4ECHzOhQjunpH/jDQZEJsYr/w3T8UNn/dSTwcmOEOfX+6zjn0f0gLfs=</HostId></Error>
Thank you for your attention at advance.