Cant Sync files larger than 200MB - Windows App

📱 Desktop & mobile clients 💻 Desktop
1

Files bigger than 200MB can not been synced using the APP for windows, the files cant be uploaded.

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We put the files in two different folders and the error is the same.

Using web we can upload files up to 3GB

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image1162Ă—223 37.1 KB

The files lower than 100MB are synced without any issue vĂ­a Windows App.

Log shows the following

  • 2022-03-22 08:57:46:950 [ info sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-9586\client-building\desktop\src\libsync\discovery.cpp:366 ]: Processing “Documents/2021-11-16 17-19-27.mp4” | valid: false/true/false | mtime: 0/1637105816/0 | size: 0/350235998/0 | etag: “”//"" | checksum: “”//"" | perm: “”//"" | fileid: “”//"" | inode: 0/44968/ | type: CSyncEnums::ItemTypeSkip/CSyncEnums::ItemTypeFile/CSyncEnums::ItemTypeFile | e2ee: false/false | e2eeMangledName: “”/""

  • 2022-03-22 08:57:46:950 [ info sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-9586\client-building\desktop\src\libsync\discovery.cpp:1158 ]: Not a move, no item in db with inode 44968

2

Ich habe genau das gleiche Problem.
Upload groĂźer Dateien ĂĽber den Browser sind kein Problem.
Nur die IOS- und Windows-App laden keine Dateien größer >200MB hoch.

Hast Du dazu eine Lösung?

GruĂź
Marc