Cant Sync files larger than 200MB - Windows App

Files bigger than 200MB can not been synced using the APP for windows, the files cant be uploaded.

image

We put the files in two different folders and the error is the same.

Using web we can upload files up to 3GB

The files lower than 100MB are synced without any issue vía Windows App.

Log shows the following

  • 2022-03-22 08:57:46:950 [ info sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-9586\client-building\desktop\src\libsync\discovery.cpp:366 ]: Processing “Documents/2021-11-16 17-19-27.mp4” | valid: false/true/false | mtime: 0/1637105816/0 | size: 0/350235998/0 | etag: “”//"" | checksum: “”//"" | perm: “”//"" | fileid: “”//"" | inode: 0/44968/ | type: CSyncEnums::ItemTypeSkip/CSyncEnums::ItemTypeFile/CSyncEnums::ItemTypeFile | e2ee: false/false | e2eeMangledName: “”/""

  • 2022-03-22 08:57:46:950 [ info sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-9586\client-building\desktop\src\libsync\discovery.cpp:1158 ]: Not a move, no item in db with inode 44968