Cant Sync files larger than 200MB - Windows App

📱 Desktop & mobile clients 💻 Desktop
1

Files bigger than 200MB can not been synced using the APP for windows, the files cant be uploaded.

image

We put the files in two different folders and the error is the same.

Using web we can upload files up to 3GB

image
image1162Ă—223 37.1 KB

The files lower than 100MB are synced without any issue vĂ­a Windows App.

Log shows the following

  • 2022-03-22 08:57:46:950 [ info sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-9586\client-building\desktop\src\libsync\discovery.cpp:366 ]: Processing “Documents/2021-11-16 17-19-27.mp4” | valid: false/true/false | mtime: 0/1637105816/0 | size: 0/350235998/0 | etag: “”//"" | checksum: “”//"" | perm: “”//"" | fileid: “”//"" | inode: 0/44968/ | type: CSyncEnums::ItemTypeSkip/CSyncEnums::ItemTypeFile/CSyncEnums::ItemTypeFile | e2ee: false/false | e2eeMangledName: “”/""

  • 2022-03-22 08:57:46:950 [ info sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-9586\client-building\desktop\src\libsync\discovery.cpp:1158 ]: Not a move, no item in db with inode 44968