Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 18.0.2): 20.0.5
Operating system and version (eg, Ubuntu 20.04): TrueNAS 12 U1 (FreeBSD 12.1)
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1): 7.4
The issue you are facing: When I am connecting to NextCloud using WebDAV as outline in the documentation for macOS
Is this the first time you’ve seen this error? (Y/N): First time I’m trying, so yes.
Steps to replicate it:
- Follow the instructions on for macOS
- Attempt to connect based on given URL in Finder
- Get error message claiming there was an error connecting to the server
The output of your Nextcloud log in Admin > Logging:
No relevant information came up. Just a bunch of deprecation warnings for 2FA.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
Available only on request.
The output of your Apache/nginx/system log in /var/log/____:
empty at time request