The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.6 (Nextcloud Pi 1.56.0)
- Operating system and version (e.g., Ubuntu 24.04):
- Armbian 25.11.2 bookworm
- Web server and version (e.g, Apache 2.4.25):
- Apache/2.4.66 (Debian)
- Reverse proxy and version _(e.g. nginx 1.27.2)
I don't know
- PHP version (e.g, 8.3):
8.5.3
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
a few days ago, possibly after installing Memories
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Nextcloud Pi (1.56.0)
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
Starting a few days ago, when I try to run occ in the terminal I get:
This version of Nextcloud is not compatible with PHP>=8.5.
You are currently running 8.5.3.
In support documents I see similar errors for earlier versions, but not for 8.5.
I wonder whether downgrading PHP is the right answer, but am only an intermediate-level sysadmin and am nervous about what it might break. If this is the solution, I’d appreciate a link to a recommended how-to.
Additionally, I notice two new errors on the System Info page of the admin interface (:4443):
Nextcloud check: error
HPB service: down
Further, the Administration Settings page of an admin user shows the following new error:
[x] Cron last run
Last background job execution ran 3 days ago. Something seems wrong.
I recently installed the Memories app and noticed the problems shortly after.
Steps to replicate it (hint: details matter!):
-
Attempt to run occ
-
Get the “This version of Nextcloud is not compatible with PHP>=8.5.” error.
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
I don't see any that seem relevant. There's a newish "Exception
HMAC does not match." error -- I can paste it if anyone think it matters.
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Not possible: There's no web UI for this error.
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
I don't see anything relevant.
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'DELETED',
'secret' => 'DELETED',
'trusted_domains' =>
array (
0 => 'localhost',
7 => 'nextcloudpi',
5 => 'nextcloudpi.local',
8 => 'nextcloudpi.lan',
3 => 'tgeller.mooo.com',
11 => 'DELETED',
1 => '192.168.178.165',
21 => 'nc.tgeller.com',
14 => 'nextcloudpi',
2 => 'tgeller.mooo.com',
12 => '[2001:1c00:571f:2d00:b02d:2215:fada:eae4]',
),
'datadirectory' => '/media/myCloudDrive/ncdata/data',
'dbtype' => 'mysql',
'version' => '32.0.6.1',
'overwrite.cli.url' => 'DELETED',
'dbname' => 'DELETED',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'DELETED',
'dbpassword' => 'DELETED',
'installed' => true,
'instanceid' => 'DELETED',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0.0,
'password' => 'DELETED',
),
'tempdirectory' => '/media/myCloudDrive/ncdata/data/tmp',
'mail_smtpmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'preview_max_x' => 2048,
'preview_max_y' => 2048,
'jpeg_quality' => 60,
'overwriteprotocol' => 'https',
'maintenance' => false,
'logfile' => '/media/myCloudDrive/ncdata/data/nextcloud.log',
'trusted_proxies' =>
array (
11 => '127.0.0.1',
12 => '::1',
14 => 'DELETED',
),
'loglevel' => '2',
'log_type' => 'file',
'maintenance_window_start' => 3,
'default_phone_region' => 'nl',
'mail_sendmailmode' => 'smtp',
'mail_smtphost' => 'DELETED',
'mail_smtpport' => '465',
'mail_smtpauth' => true,
'mail_smtpname' => 'DELETED',
'mail_smtppassword' => 'DELETED',
'mail_stmtptimeout' => 30,
'forbidden_filename_characters' =>
array (
0 => '\\',
1 => '/',
),
'forbidden_filename_extensions' =>
array (
0 => '.filepart',
1 => '.part',
),
'filesystem_check_changes' => 1,
'mail_from_address' => 'DELETED',
'mail_domain' => 'DELETED',
'mail_smtpsecure' => 'ssl',
'theme' => '',
'memories.db.triggers.fcu' => true,
'memories.exiftool' => '/var/www/nextcloud/apps/memories/bin-ext/exiftool-aarch64-glibc',
'memories.vod.path' => '/var/www/nextcloud/apps/memories/bin-ext/go-vod-aarch64',
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\Image',
),
);
Apps
The output of occ app:list (if possible).
(Can’t do this, obviously. But it’s probably similar to the list given a recent support request: File access/syncing broken: "TypeError fsockopen(): Argument #2 ($port) must be of type int, string given" )