Can't log in after update

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The Basics

  • Nextcloud Server version (29.x.x):
  • Operating system and version (Ubuntu 24.04):
  • Reverse proxy and version _(Caddy)
  • Is this the first time you’ve seen this error? (Yes):
  • When did this problem seem to first start?
    • Right after an update to the latest version via docker
  • Installation method (AlO)
  • Are you using CloudfIare, mod_security, or similar? (No)

Summary of the issue you are facing:

I updated AIO yesterday to the latest version. Now I can’t login with any of my user credential, nor from any of my machines. No matter what I try, all I get is: Wrong login or password. It was working before the update.

Since I’m not sure how all of the AIO containers relate to each other, I don’t even know which container to look int.

But still, all I did was update.

Any pointers would be most appreciate.

Mike.

2

Hi, where do you want to log in? Into Nextcloud or the AIO-interface?

3

Hi, szaimen,

That is such a basic question, I can’t believe I wasn’t clear on it. Sorry.

I’m trying to log into the main Nextcloud app.

Mike.

4

Hm. Can you try to restart the server maybe and check if that helps? Also what do you see if you log in to the aio-interface? Are all containers running?

5

Well, I went into portainer and rebooted all of the nextcloud containers and then left for the afternoon.

When I returned, I was (only) able to login into the admin account. None of the other credentials worked. I went in as admin and changed everyone’s passwords back to what they should be and now I can log in with my user account.

I don’t understand what happened. But I don’t believe any of my nextcloud upgrades have gone smoothly, either. Go figure.

Thanks for your time.

Mike.