Can't download files from nextcloud servers

UAnton · October 8, 2020, 6:56pm

Hi,
Can’t download the last nextcloud. Download speed very slow and drop connection every time. Apps can’t install too. I tried from many Internet providers in different countries.

devnull · October 8, 2020, 8:12pm

Download from Github
https://github.com/nextcloud/server/releases

PancakeConnaisseur · October 8, 2020, 8:33pm

This is a know issue. Many Nextcloud services have been slow for the past few days. Some speculate it might be due to the new Nextlcoud 20 release, but I haven’t seen any official statement yet.

devnull · October 9, 2020, 5:37am

Same situation last relase and also no official statematent.

But the real problem is the fact that upgrades must use the official servers from Nextcloud GmbH. But there is an issue

github.com/nextcloud/updater

Possibility to use a local Mirror

opened 11:46AM - 17 Jul 20 UTC

mritzmann

enhancement 1. to develop feature: download

**Is your feature request related to a problem?** The [download servers](https:…//download.nextcloud.com/) are sometimes extremely slow. Today, for example, there is a malfunction that has been going on since this morning. A download takes more than half an hour. In the past there have also been timeouts. ```shell $ wget https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip --2020-07-17 09:58:13-- https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181, 2a01:4f9:2a:3119::181 Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 108507253 (103M) [application/zip] Saving to: ‘nextcloud-18.0.6.zip’ nextcloud-18.0.6.zip 0%[ ] 712.00K 52.8KB/s eta 29m 26s ``` My automation together with `updater.phar` allows me to automatically schedule and install updates. * But since the download takes more than 30 minutes, the update cannot really be planned. The scheduled update (or maintenance window) is thus postponed by 30 minutes, because the download takes a long time. * If I update multiple installations manually, I always have to wait very long. * The problem is not unique but a recurring problem. See: [[1](https://help.nextcloud.com/t/nextcloud-com-slow-download-speed/71461)], [[2](https://help.nextcloud.com/t/extremely-slow-download-speed/87533)], [[3](https://gist.github.com/mritzmann/2b254421221b0bd21e7b398b41bdfb17)], [[4]](https://twitter.com/hokascha/status/1229711735134838785) * Even if Nextcloud GmbH fixes the problem: This can happen again in the future. **Describe the solution you'd like** Anyone who updates their Nextcloud creates an additional load. People who update multiple Nextcloud installations create the load multiple times. I would like to reduce the load on Nextcloud's download servers (this also reduces my bandwidth) and run a mirror for myself inside my network or provide a locally available zip-file. My feature request: * New argument for `updater.phar`: Possibility to specify my own download URL. * New argument for `updater.phar`: Possibility to specify a already downloaded zip-file on my local filesystem. Examples: ```shell $ php ~/www/updater/updater.phar --no-interaction --package="https://example.com/nextcloud-18.0.7.zip" $ php ~/www/updater/updater.phar --no-interaction --package="file:///home/john/nextcloud-18.0.7.zip" ``` If the files are fetched by curl, both should work. Otherwise you need two different arguments. To avoid problems and support efforts from the community/nextcloud the checksume should still be downloaded from the official Nextcloud download server. This ensures that the zip file is the right one.

The discussion is more releases and one year old

Perhaps someone like to post how companies upgrades hundreds or thousands of servers.
Perhpas @kesselb knows it.

toxpal · October 9, 2020, 6:58am

You are not the only one. I have the same problem for 2 days with all NC installations of mine, and manual download from official website doesn’t work (or takes hours to complete) too.

Yesterday, downloads were running fine for 1 hour or so, but apps.nextcloud.com was down, and I made the biggest mistake - upgraded one of my NC installations. As a result, now I have kind of working installation - upgraded from 19.0.3 to 19.0.4, and I get a notification that new version 19.0.4 is available. And opening updater returns error - you already have version 19.0.4. Once I close the updater - notification of “new” version 19.0.4 is displayed again.

Do not upgrade your installations while NC servers don’t work properly!

JimmyKater · October 9, 2020, 7:36am

guys guys guys…

could we please finally start searching the forum for existing threads about an issue, first? i mean there are dozens of similar threads about that. NC GmbH is well aware of the problem and is working on it. It’s just not easy or fast to solve and might take a while.

So … I am closing this thread because there are several others about that, already (one of which is mentioned above)