Cant disable PIN Code on Android

📱 Desktop & mobile clients 🤖 Android
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1

The Basics

  • Nextcloud Server version (e.g., 29.x.x): 32.0.6

  • Operating system and version (e.g., Ubuntu 24.04): Nextcloud server : Ubuntu 24.04, Android client : Android 15

  • Web server and version (e.g, Apache 2.4.25): Apache/2.4.66

  • Reverse proxy and version _(e.g. nginx 1.27.2): Traefik 3.4

  • PHP version (e.g, 8.3): 8.3.30

  • Is this the first time you’ve seen this error? (Yes / No): Yes

  • When did this problem seem to first start? 02/11/2026

  • Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.) : Docker

  • Are you using Cloudflare, mod_security, or similar? (Yes / No) No

Summary of the issue you are facing:

Hello, a week ago during some tests I had to set a PIN code in the settings of the Nextcloud Android app. Since then, no matter how many times I reinstall the app or clear its data, when I connect it again to my Nextcloud I am forced to create a new PIN code, with no option to remove it. Is there any way to disable it, please?

2

Have you tried going to Settings → App passcode and setting it to None?

3

Yes, but this option isn’t here anymore, the only option is the code

4

Hmmm, that’s strange. I have three options there:

  • Passcode
  • Device Credentials
  • None

I personally have ‘Device credentials’ enabled, but I was able to disable it by selecting ‘None’ and then re-enable it without issue.

I also set a passcode as a test and then switched it back to ‘None’ – no issues there either.

Each time I changed or disabled the currently active method, the app asked me to authenticate once more using the existing method. After that, the newly selected option became active — or none, respectively

5

Yes i remember having those before my tests but since then, passcode became the only option available on my device even after reinstalling and clearing data