Cant create directory and upload files (new install version 16.0.4)

ℹ️ Support
1

Nextcloud version : 16.0.4
Operating system and version : CentOS Linux release 7.6.1810 (Core)
Apache or nginx version: Apache/2.4.41
PHP version: 7.1.32

I have an issue with uploading files (drag and drop) en create directories.

The plus sign isn’t visible, see screenshot:

image
image.png715×217 15.6 KB

I have search the forums and tried the permission script with the user apache, but then the application fails direct.

Other tweaks in files.js files are in this version correct.

This are the settings data:
drwxr-x--- 7 jeroen jeroen 201 13 sep 11:38 data

and into the data map:
drwxr-x--- 7 jeroen jeroen 201 13 sep 11:38 .
drwxr-x--- 16 jeroen jeroen 4096 13 sep 13:56 ..
drwxr-x--- 9 jeroen jeroen 108 13 sep 11:03 appdata_oci6pyx3j42k
drwxr-x--- 2 jeroen jeroen 27 13 sep 11:45 files_external
-rw-r--r-- 1 jeroen jeroen 324 13 sep 11:45 .htaccess
-rw-r----- 1 jeroen jeroen 0 13 sep 11:45 index.html
drwxr-x--- 4 jeroen jeroen 32 13 sep 11:04 jeroen
drwxr-x--- 4 jeroen jeroen 32 13 sep 11:14 jimmy
-rw-r----- 1 jeroen jeroen 17233112 13 sep 11:46 nextcloud.log
-rw-r----- 1 jeroen jeroen 0 13 sep 11:45 .ocdata
-rw-r----- 1 jeroen jeroen 12994 13 sep 11:45 updater.log
drwxr-x--- 4 jeroen jeroen 67 13 sep 11:45 updater-oci6pyx3j42k

When i search the forum it is always perm of update js files… but both will still not working (or i make a huge mistake).

Many thx

2

selinux on/off?
is data in the web server document root?

3

data is in the web server document root, thats correct.
selinux, how can i check that?

SELinux status: disabled

4

ok.

all the files in the folder should belong to the webserver user. (apache or httpd, don’t know for centos/apache)

which one?

normally you do a ps -ef or cat /etc/passwd and search for apache/http.

than you should do a cd /path/to/data; sudo chown -R apache:apache .
be carefull to do it in the correct path. (or install the machine completely new. in worst case. :wink: )

5

When i change owner and group to apache

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

When i changed it back to “jeroen:jeroen” the page is working (not uploading)

This script:
https://docs.nextcloud.com/server/9.0/admin_manual/installation/installation_wizard.html#setting-strong-directory-permissions

From phpinfo

image
image.png982×127 5.96 KB

6

I am at the same state right now, waiting for a suggestion…

7

the output of ps -ef please. which howto did you follow?

8

I follow the auto install with the php file.

Here is a dump of ps -ef

UID        PID  PPID  C STIME TTY          TIME CMD
root         1     0  0 aug18 ?        00:13:02 /usr/lib/systemd/systemd --switched-root --system --deserialize 22
root         2     0  0 aug18 ?        00:00:00 [kthreadd]
root         3     2  0 aug18 ?        00:05:21 [ksoftirqd/0]
root         5     2  0 aug18 ?        00:00:00 [kworker/0:0H]
root         7     2  0 aug18 ?        00:00:00 [migration/0]
root         8     2  0 aug18 ?        00:00:00 [rcu_bh]
root         9     2  0 aug18 ?        00:11:11 [rcu_sched]
root        10     2  0 aug18 ?        00:00:00 [lru-add-drain]
root        11     2  0 aug18 ?        00:00:18 [watchdog/0]
root        13     2  0 aug18 ?        00:00:00 [kdevtmpfs]
root        14     2  0 aug18 ?        00:00:00 [netns]
root        15     2  0 aug18 ?        00:00:01 [khungtaskd]
root        16     2  0 aug18 ?        00:00:00 [writeback]
root        17     2  0 aug18 ?        00:00:00 [kintegrityd]
root        18     2  0 aug18 ?        00:00:00 [bioset]
root        19     2  0 aug18 ?        00:00:00 [bioset]
root        20     2  0 aug18 ?        00:00:00 [bioset]
root        21     2  0 aug18 ?        00:00:00 [kblockd]
root        22     2  0 aug18 ?        00:00:00 [md]
root        23     2  0 aug18 ?        00:00:00 [edac-poller]
root        24     2  0 aug18 ?        00:00:00 [watchdogd]
root        30     2  0 aug18 ?        01:12:08 [kswapd0]
root        31     2  0 aug18 ?        00:00:00 [ksmd]
root        32     2  0 aug18 ?        00:00:06 [khugepaged]
root        33     2  0 aug18 ?        00:00:00 [crypto]
root        41     2  0 aug18 ?        00:00:00 [kthrotld]
root        43     2  0 aug18 ?        00:00:00 [kmpath_rdacd]
root        44     2  0 aug18 ?        00:00:00 [kaluad]
root        45     2  0 aug18 ?        00:00:00 [kpsmoused]
root        46     2  0 aug18 ?        00:00:00 [ipv6_addrconf]
root        59     2  0 aug18 ?        00:00:00 [deferwq]
root        91     2  0 aug18 ?        00:00:16 [kauditd]
root       285     2  0 aug18 ?        00:00:00 [ata_sff]
root       291     2  0 aug18 ?        00:00:00 [scsi_eh_0]
root       292     2  0 aug18 ?        00:00:00 [scsi_tmf_0]
root       293     2  0 aug18 ?        00:00:00 [scsi_eh_1]
root       294     2  0 aug18 ?        00:00:00 [scsi_tmf_1]
root       297     2  0 aug18 ?        00:00:00 [ttm_swap]
root       298     2  0 aug18 ?        00:07:00 [kworker/0:1H]
root       366     2  0 aug18 ?        00:00:00 [kdmflush]
root       367     2  0 aug18 ?        00:00:00 [bioset]
root       376     2  0 aug18 ?        00:00:00 [kdmflush]
root       377     2  0 aug18 ?        00:00:00 [bioset]
root       390     2  0 aug18 ?        00:00:00 [bioset]
root       391     2  0 aug18 ?        00:00:00 [xfsalloc]
root       392     2  0 aug18 ?        00:00:00 [xfs_mru_cache]
root       393     2  0 aug18 ?        00:00:00 [xfs-buf/dm-0]
root       394     2  0 aug18 ?        00:00:00 [xfs-data/dm-0]
root       395     2  0 aug18 ?        00:00:00 [xfs-conv/dm-0]
root       396     2  0 aug18 ?        00:00:00 [xfs-cil/dm-0]
root       397     2  0 aug18 ?        00:00:00 [xfs-reclaim/dm-]
root       398     2  0 aug18 ?        00:00:00 [xfs-log/dm-0]
root       399     2  0 aug18 ?        00:00:00 [xfs-eofblocks/d]
root       400     2  0 aug18 ?        00:15:35 [xfsaild/dm-0]
root       485     1  0 aug18 ?        00:00:00 /usr/sbin/lvmetad -f
root       498     1  0 aug18 ?        00:00:00 /usr/lib/systemd/systemd-udevd
root       536     2  0 aug18 ?        00:00:00 [xfs-buf/vda1]
root       538     2  0 aug18 ?        00:00:00 [xfs-data/vda1]
root       539     2  0 aug18 ?        00:00:00 [xfs-conv/vda1]
root       540     2  0 aug18 ?        00:00:00 [xfs-cil/vda1]
root       542     2  0 aug18 ?        00:00:00 [xfs-reclaim/vda]
root       545     2  0 aug18 ?        00:00:00 [xfs-log/vda1]
root       546     2  0 aug18 ?        00:00:00 [xfs-eofblocks/v]
root       547     2  0 aug18 ?        00:00:00 [xfsaild/vda1]
root       560     2  0 aug18 ?        00:00:00 [kdmflush]
root       561     2  0 aug18 ?        00:00:00 [bioset]
root       606     2  0 aug18 ?        00:00:00 [xfs-buf/dm-2]
root       607     2  0 aug18 ?        00:00:00 [xfs-data/dm-2]
root       609     2  0 aug18 ?        00:00:00 [xfs-conv/dm-2]
root       610     2  0 aug18 ?        00:00:00 [xfs-cil/dm-2]
root       612     2  0 aug18 ?        00:00:00 [xfs-reclaim/dm-]
root       614     2  0 aug18 ?        00:00:00 [xfs-log/dm-2]
root       615     2  0 aug18 ?        00:00:00 [xfs-eofblocks/d]
root       618     2  0 aug18 ?        00:02:22 [xfsaild/dm-2]
root       642     1  0 aug18 ?        00:02:03 /sbin/auditd
root       661     1  0 aug18 ?        00:00:00 /usr/sbin/smartd -n -q never
root       662     1  0 aug18 ?        00:00:00 /usr/sbin/abrtd -d -s
root       664     1  0 aug18 ?        00:00:26 /usr/bin/abrt-watch-log -F BUG: WARNING: at WARNING: CPU: INFO: possible recursive locking detected ernel BUG at list_del corruption list_add corru
root       666     1  0 aug18 ?        00:00:00 /usr/sbin/pure-certd -r /usr/local/bin/pureftpd_sni.sh -s /var/run/pure-certd.sock
dbus       667     1  0 aug18 ?        00:10:35 /usr/bin/dbus-daemon --system --address=systemd: --nofork --nopidfile --systemd-activation
chrony     673     1  0 aug18 ?        00:00:05 /usr/sbin/chronyd
polkitd    675     1  0 aug18 ?        00:02:11 /usr/lib/polkit-1/polkitd --no-debug
libstor+   678     1  0 aug18 ?        00:00:08 /usr/bin/lsmd -d
root       681     1  0 aug18 ?        00:05:15 /sbin/rngd -f
root       683     1  0 aug18 ?        00:04:16 /usr/lib/systemd/systemd-logind
rpc        699     1  0 aug18 ?        00:00:05 /sbin/rpcbind -w
root       708     1  0 aug18 ?        00:00:25 /usr/sbin/crond -n
root       712     1  0 aug18 ?        00:00:00 /usr/sbin/atd -f
root       716     1  0 aug18 ?        00:01:19 /usr/bin/python -Es /usr/sbin/firewalld --nofork --nopid
root       729     1  0 aug18 ?        00:10:10 /usr/sbin/NetworkManager --no-daemon
root      1148     1  0 aug18 ?        00:02:12 /usr/sbin/sshd -D
root      1150     1  0 aug18 ?        00:06:25 /usr/bin/python2 -Es /usr/sbin/tuned -l -P
root      1163     1  0 aug18 ?        00:00:00 /usr/sbin/xinetd -stayalive -pidfile /var/run/xinetd.pid
root      1165     1  0 aug18 ?        00:08:47 /usr/sbin/rsyslogd -n
root      1216 21991  0 15:00 ?        00:00:00 dovecot/lmtp -L
dovecot   1892 21991  0 15:15 ?        00:00:00 dovecot/imap-login
root      2045 21991  0 15:20 ?        00:00:00 dovecot/lmtp -L
dovecot   2049 21991  0 15:20 ?        00:00:00 dovecot/imap-login
root      2093     1  0 sep09 ?        00:01:57 /usr/lib/systemd/systemd-journald
clamav    2207     1  0 aug25 ?        00:01:59 /usr/local/bin/freshclam -d
dovecot   2493 21991  0 15:28 ?        00:00:00 dovecot/imap-login
root      3040 21991  0 15:39 ?        00:00:00 dovecot/auth worker: USER
root      3059     2  0 15:40 ?        00:00:00 [kworker/0:1]
dovecot   3126 21991  0 15:42 ?        00:00:00 dovecot/imap-login
root      3139  1148  0 15:42 ?        00:00:00 sshd: jeroen [priv]
jeroen    3142  3139  0 15:42 ?        00:00:00 sshd: jeroen@pts/1
jeroen    3143  3142  0 15:42 pts/1    00:00:00 -bash
root      3199  3143  0 15:42 pts/1    00:00:00 su
root      3200  3199  0 15:42 pts/1    00:00:00 bash
root      3256 21991  0 15:44 ?        00:00:00 dovecot/lmtp -L
nobody    3348  8856  0 15:45 ?        00:00:00 /usr/local/directadmin/directadmin d
nobody    3349  8856  0 15:45 ?        00:00:00 /usr/local/directadmin/directadmin d
nobody    3350  8856  0 15:45 ?        00:00:00 /usr/local/directadmin/directadmin d
nobody    3368  8856  0 15:45 ?        00:00:00 /usr/local/directadmin/directadmin d
nobody    3369  8856  0 15:45 ?        00:00:00 /usr/local/directadmin/directadmin d
dovecot   3462 21991  0 15:47 ?        00:00:00 dovecot/imap-login
root      3479     2  0 15:47 ?        00:00:00 [kworker/u2:1]
webapps   3570  4243  0 15:48 ?        00:00:02 php-fpm: pool webapps
dovecot   3757 21991  0 15:51 ?        00:00:00 dovecot/pop3-login
root      3894     2  0 15:55 ?        00:00:00 [kworker/0:2]
root      3903     2  0 15:55 ?        00:00:00 [kworker/u2:0]
root      3923     1  0 sep01 ?        00:02:00 php-fpm: master process (/usr/local/php56/etc/php-fpm.conf)
dovecot   3951 21991  0 15:56 ?        00:00:00 dovecot/imap-login
diegose+  3971 21991  0 15:57 ?        00:00:00 dovecot/lmtp [local READY]
dovecot   4061 21991  0 16:00 ?        00:00:00 dovecot/pop3-login
root      4070     2  0 16:00 ?        00:00:00 [kworker/0:0]
root      4093 21991  0 16:00 ?        00:00:00 dovecot/lmtp -L
dovecot   4099 21991  0 16:00 ?        00:00:00 dovecot/imap-login
helen     4101 21991  0 16:00 ?        00:00:00 dovecot/imap [info@macstone.nl 82.217.38.30]
helen     4102 21991  0 16:00 ?        00:00:00 dovecot/imap [helen 82.217.38.30]
helen     4104 21991  0 16:00 ?        00:00:00 dovecot/imap [info@macstone.nl 82.217.38.30]
helen     4106 21991  0 16:00 ?        00:00:00 dovecot/imap [helen 82.217.38.30]
dovecot   4237 21991  0 16:03 ?        00:00:00 dovecot/imap-login
root      4243     1  0 sep01 ?        00:01:50 php-fpm: master process (/usr/local/php71/etc/php-fpm.conf)
mail      4259 19623  0 16:03 ?        00:00:00 /usr/sbin/exim -bd -q1h
root      4260  1148  0 16:03 ?        00:00:00 sshd: [accepted]
sshd      4261  4260  0 16:03 ?        00:00:00 sshd: [net]
root      4262  3200  0 16:03 pts/1    00:00:00 ps -ef
root      5317     1  0 03:25 ?        00:00:13 /usr/bin/perl -T -w /usr/bin/spamd --pidfile /var/run/spamd.pid -d -c -m 15 --ipv4
root      5318  5317  0 03:25 ?        00:00:15 spamd child
root      5319  5317  0 03:25 ?        00:00:00 spamd child
root      7719     1  0 sep01 ?        00:00:02 /usr/sbin/pure-ftpd /etc/pure-ftpd.conf
root      7794     1  0 sep01 ?        00:01:43 /usr/sbin/httpd -DFOREGROUND
nobody    8856     1  0 sep01 ?        00:00:01 /usr/local/directadmin/directadmin d
root     10342     1  0 aug29 tty1     00:00:00 /sbin/agetty --noclear tty1 linux
mail     19623     1  0 sep08 ?        00:00:24 /usr/sbin/exim -bd -q1h
root     20768 21991  0 10:58 ?        00:00:00 dovecot/log
dovecot  20773 21991  0 10:58 ?        00:00:00 dovecot/pop3-login
dovecot  20775 21991  0 10:58 ?        00:00:00 dovecot/pop3-login
dovecot  20777 21991  0 10:58 ?        00:00:00 dovecot/pop3-login
dovecot  20778 21991  0 10:58 ?        00:00:00 dovecot/pop3-login
timmerv+ 20804 21991  0 10:58 ?        00:00:00 dovecot/lmtp [local READY]
root     20814 21991  0 10:58 ?        00:00:02 dovecot/config
dovecot  20815 21991  0 10:58 ?        00:00:00 dovecot/stats [55 connections]
root     20834 21991  0 10:58 ?        00:00:01 dovecot/auth [0 wait, 0 passdb, 0 userdb]
apache   21000  7794  0 10:58 ?        00:01:02 /usr/sbin/httpd -DFOREGROUND
apache   21003  7794  0 10:58 ?        00:02:42 /usr/sbin/httpd -DFOREGROUND
dovecot  21957 21991  0 11:00 ?        00:00:00 dovecot/pop3-login
root     21991     1  0 sep08 ?        00:00:15 /usr/sbin/dovecot -F
dovecot  21995 21991  0 sep08 ?        00:00:04 dovecot/anvil [33 connections]
dovecot  23413 21991  0 11:20 ?        00:00:00 dovecot/pop3-login
root     23901 21991  0 11:28 ?        00:00:00 dovecot/lmtp -L
root     24082   708  0 sep10 ?        00:00:00 /usr/sbin/CROND -n
mysql    24481     1  0 sep10 ?        00:15:17 /usr/sbin/mysqld
dovecot  26053 21991  0 12:13 ?        00:00:00 dovecot/pop3-login
dovecot  27490 21991  0 12:50 ?        00:00:00 dovecot/pop3-login
dovecot  27491 21991  0 12:50 ?        00:00:00 dovecot/pop3-login
root     27700 21991  0 12:55 ?        00:00:00 dovecot/lmtp -L
dovecot  27747 21991  0 12:55 ?        00:00:00 dovecot/imap-login
dovecot  28499 21991  0 13:09 ?        00:00:00 dovecot/imap-login
dovecot  28592 21991  0 13:10 ?        00:00:00 dovecot/pop3-login
timmerv+ 28600 21991  0 13:10 ?        00:00:00 dovecot/lmtp [local READY]
root     28854 21991  0 13:16 ?        00:00:00 dovecot/lmtp -L
dovecot  28865 21991  0 13:16 ?        00:00:00 dovecot/imap-login
dovecot  28913 21991  0 13:17 ?        00:00:00 dovecot/imap-login
root     28962 21991  0 13:18 ?        00:00:00 dovecot/lmtp -L
dovecot  29050 21991  0 13:19 ?        00:00:00 dovecot/imap-login
root     29154 21991  0 13:20 ?        00:00:00 dovecot/lmtp -L
root     29158     1  0 13:20 ?        00:01:27 /usr/local/sbin/clamd --foreground=yes
root     29232 21991  0 13:22 ?        00:00:00 dovecot/lmtp -L
dovecot  29259 21991  0 13:23 ?        00:00:00 dovecot/imap-login
root     29566 21991  0 13:30 ?        00:00:00 dovecot/lmtp -L
dovecot  29734 21991  0 13:32 ?        00:00:00 dovecot/imap-login
root     29941  1148  0 13:37 ?        00:00:00 sshd: jeroen [priv]
jeroen   29945 29941  0 13:37 ?        00:00:00 sshd: jeroen@pts/0
jeroen   29946 29945  0 13:37 pts/0    00:00:00 -bash
root     29996 29946  0 13:37 pts/0    00:00:00 su
root     29999 29996  0 13:37 pts/0    00:00:00 bash
root     30075 21991  0 13:39 ?        00:00:00 dovecot/lmtp -L
dovecot  30082 21991  0 13:39 ?        00:00:00 dovecot/pop3-login
dovecot  30265 21991  0 13:42 ?        00:00:00 dovecot/pop3-login
root     30285 21991  0 13:42 ?        00:00:00 dovecot/lmtp -L
root     30325   708  0 sep04 ?        00:00:00 /usr/sbin/CROND -n
root     30350 21991  0 13:44 ?        00:00:00 dovecot/lmtp -L
dovecot  30355 21991  0 13:44 ?        00:00:00 dovecot/pop3-login
dovecot  30393 21991  0 13:45 ?        00:00:00 dovecot/imap-login
root     30589     1  0 sep01 ?        00:00:56 /usr/local/directadmin/da-popb4smtp
dovecot  31361 21991  0 14:03 ?        00:00:00 dovecot/pop3-login
named    31408     1  0 sep04 ?        00:01:45 /usr/sbin/named -u named -c /etc/named.conf
9

did you try user webapps?

and btw wwhat kind of centos is this?

10

Operating system and version : CentOS Linux release 7.6.1810 (Core)
DirectAdmin is installed on the system, and php works with FPM

And also with webapps i get the 500 error

11

if owner ship jeroen:jeroen works, you should set it.

do you know where are the php/apache logs? /var/log?
could you check if you find an error entry there?

12

Yes, i read that, but the errors are all with permissions…

For example
[Fri Sep 13 16:24:24.470108 2019] [proxy_fcgi:error] [pid 21003:tid 140229833660160] [client 80.113.22.90:22767] AH01071: Got error ‘PHP message: PHP Warning: fileperms(): stat failed for /home/jeroen/domains/domain.nl/public_html/data/nextcloud.log in /home/jeroen/domains/domain.nl/public_html/lib/private/Log/File.php on line 140\nPHP message: {"re’
[Fri Sep 13 16:24:24.470131 2019] [proxy_fcgi:error] [pid 21003:tid 140229833660160] [client 80.113.22.90:22767] AH01071: Got error ‘qId":“XXumlYTnpCQdS4tiMjCEGwAAAAk”,“level”:3,“time”:“2019-09-13T14:24:24+00:00”,“remoteAddr”:“80.113.22.90”,“user”:“jeroen”,“app”:“PHP”,“method”:“GET”,“url”:"\/favicon.ico",“message”:“fileperms(): stat failed for \/home\/jeroen\/domains\/domain.nl\/public_html\/data\/nextcloud.log at \/home\/jeroen\/domains\/domain.nl\/public_html\/lib\/private\/Log\/File.php#140”,“userAgent”:“Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/76.0.3809.132 Safari\/537.36”,“version”:“16.0.4.1”}\nPHP message: {“reqId”:“XXumlYTnpCQdS4tiMjCEGwAAAAk”,“level”:3,“time”:“2019-09-13T14:24:24+00:00”,“remoteAddr”:“80.113.22.90”,“user”:“jeroen”,“app”:“PHP”,“method”:“GET”,“url”:"\/favicon.ico",“message”:“chmod(): Permission denied at \/home\/jeroen\/domains\/domain.nl\/public_html\/lib\/private\/Log\/File.php#141”,“userAgent”:“Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/76.0.3809.132 Safari\/537.36”,“version”:“16.0.4.1”}\n’