The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 31.0.0
- Operating system and version (e.g., Ubuntu 24.04):
- openSUSE Leap 15.6
- Web server and version (e.g, Apache 2.4.25):
- Apache/2.4.58 (Linux/SUSE)
- Reverse proxy and version _(e.g. nginx 1.27.2)
- pfsense HAProxy version 2.8.3-86e043a
- PHP version (e.g, 8.3):
- 8.2.26
- Is this the first time you’ve seen this error? (Yes / No):
- Yes
- When did this problem seem to first start?
- After upgrading to 31 from 30.0.6 and fixing the db row format.
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- CLI updater,
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No.
Summary of the issue you are facing:
Whenever i try to modify the status of the user i logged in as i see an error stating “There was an error saving the new status” as soon as i click on said status.
Steps to replicate it (hint: details matter!):
- Click on user image in top-right corner.
- Click on status.
- Click on any status that
Log entries
Nextcloud
No logs relating to this issue, not even at log level 0.
Web Browser
GET https://<domain>/ocs/v2.php/apps/user_status/api/v1/statuses/_<user_name> 404
PUT https://<domain>/ocs/v2.php/apps/user_status/api/v1/user_status/status 404
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
<ipv6_of_remote_machine>- - [05/Mar/2025:01:12:30 +0100] "GET /ocs/v2.php/apps/user_status/api/v1/statuses/_heathcliff HTTP/1.1" 404 6496 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36"
<ipv6_of_remote_machine> - - [05/Mar/2025:01:12:32 +0100] "PUT /ocs/v2.php/apps/user_status/api/v1/user_status/status HTTP/1.1" 404 6496 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36"
Configuration
Nextcloud
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.10.68",
"192.168.10.1",
"<domain>",
"[<ipv6>]",
"[<ipv6>]",
"[<ipv6>]"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.0.18",
"overwrite.cli.url": "https:\/\/<domain>\/",
"htaccess.RewriteBase": "\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "3306",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "HU",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "0"
},
"maintenance": false,
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": 1,
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [
"Users",
"admin"
],
"twofactor_enforced_excluded_groups": [],
"updater.release.channel": "stable",
"loglevel": 3,
"theme": "",
"simpleSignUpLink.shown": false,
"maintenance_window_start": 1,
"app_install_overwrite": [
"cfg_share_links",
"geoblocker"
],
"mail_smtpsecure": "ssl"
}
}
Apps
Enabled:
- activity: 4.0.0
- announcementcenter: 7.1.0
- app_api: 5.0.2
- audioplayer: 3.4.1
- bruteforcesettings: 4.0.0
- calendar: 5.1.2
- cfg_share_links: 6.1.1
- circles: 31.0.0-dev.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.0.1
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- deck: 1.15.0
- federatedfilesharing: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- geoblocker: 0.5.16
- groupfolders: 19.0.3
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- music: 2.1.2
- nextcloud_announcements: 3.0.0
- notes: 4.11.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0-dev.1
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- richdocuments: 8.6.2
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- spreed: 21.0.0
- support: 3.0.0
- survey_client: 3.0.0
- suspicious_login: 9.0.1
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- twofactor_totp: 13.0.0-dev.0
- twofactor_webauthn: 2.1.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- admin_audit: 1.21.0
- checksum: 1.2.5 (installed 1.2.5)
- drawio: 3.0.3 (installed 3.0.3)
- encryption: 2.19.0
- federation: 1.21.0 (installed 1.18.0)
- files_external: 1.23.0
- keeweb: 0.6.20 (installed 0.6.20)
- twofactor_nextcloud_notification: 5.0.0
- user_ldap: 1.22.0
