Can't access Nextcloud AIO -- "this site can't provide secure connexion"

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • i don’t know (can’t access it) but i installed it in september 2024 through docker
  • Operating system and version (e.g., Ubuntu 24.04):
    • fedora 40
  • Web server and version (e.g, Apache 2.4.25):
    • apache is also installed through docker, don’t know how i can get the version
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • don’t know
  • PHP version (e.g, 8.3):
    • dont-know
  • Is this the first time you’ve seen this error? (Yes / No):
    • YES
  • When did this problem seem to first start?
    • When I reconnected after my server being down
  • Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.)
    • AIO
  • Are you using Cloudflare, mod_security, or similar? (Yes / No)
    • no

Summary of the issue you are facing:

I had set up Nextcloud AIO on a public cloud server hosted by OVH in September and it worked fine. I let it sleep a little bit, then my server went down (payment issue). I tried to reconnect but first there was a “this site can’t be reached” error. I connected to the server and restarted the docker daemon and it restarted the docker nextcloud images. Now I get a “secure connexion issue” when I try to connect to my site https://my.ip.num.ber
or https://my.ip.num.ber:8443
It looks like a basic SSL issue but I don’t know how to fix it, and I didn’t find a similar question in the database.

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

Ce site ne peut pas fournir de connexion sécurisée
148.113.141.12 a envoyé une réponse incorrecte.
Essayez d'exécuter les diagnostics réseau de Windows.
ERR_SSL_PROTOCOL_ERROR

Your problem is that the IP is redirected (301) to https. You TLS must be for the IP address. They are onle for URLs. Try you URL.

1 Like

Dear Rob

Indeed, through my URL nextcloud is now available (I had tried though…) and I can log in as admin. I have a message nextcloud “aio is outdated” but the link to the aio interface still gets me the former message (secure connexion error, etc.)

Sorry, it is rather the first message “This site can’t be reached”
Kindly

Hello,

I finally solved my issue by removing all docker containers and running again the latest version from scratch

Thank you!

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