Haui
July 19, 2024, 11:45am
1
Hi folks!
I’m trying to get more folks to Nextcloud but I have a major roadblock atm:
When getting Invites by Outlook users, I cant accept them for some reason. On two different installations (one AIO, one manual docker and both are up to date).
I already tried snappy mail client as it was rumored to have a better integration for outlook invites but that doesnt work for me either.
Does anyone know what the issue could be? Is this a general problem or a configuration issue?
Thanks for reading and have a nice weekend.
Nextcloud version (eg, 29.0.5) : Nextcloud AIO v9.2.0 / Nextcloud Hub 8 (29.0.3)(eg, Ubuntu 24.04) : Debian Bookworm(eg, Apache 2.4.25) : replace me(eg, 8.3) : PHP 8.2.20 (cli) (built: Jun 21 2024 01:33:27) (NTS)
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N) : Y
Steps to replicate it:
Send Event invite with outlook web to nextcloud user’s email address
open nextcloud email app or snappymail app
see no accept decline options
Hello there ,
You started a topic in support category.
Please add all necessary information like Nextcloud version, webserver type and version, os version, related log file content.
Without additional information the community members cannot help you.
Regards,
Haui
July 19, 2024, 11:59am
3
Hi, thanks for the heads up. The template didnt show up but I added as much as I can to the topic now. Sadly, this is not something I can provide “error” logs for because something just doesnt show up. Maybe someone has an idea or heads up for this.
Just gave it a try and send an invitation to my NC.
And voilá there I have buttons to accept/decline invitation.
Using NC v29.0.3 with latest calendar and mail app.
Haui
July 19, 2024, 12:48pm
5
Okay! Thanks for showing it can work. Here’s my screenshot with the opposite (and thats the same on a standalone version as well):
Here’s the message source:
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Date: Fri, 19 Jul 2024 11:36:26 +0000
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OHh4M=
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Join online meeting<https://join.skype.com/AhnfDqWY1biz>
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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-=
1">
</head>
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<br>
<font face=3D"Calibri" size=3D"1" color=3D"#404040"><span style=3D"<html=
"font-size:8pt;"">...............................................=
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<font face=3D"Calibri" size=3D"4"><span style=3D"font-size:16pt;"><a href=
=3D"https://join.skype.com/AhnfDqWY1biz" target=3D"_blank">Join online meet=
ing</a></span></font><br>
<font face=3D"Calibri" size=3D"1" color=3D"#404040"><span style=3D"font-siz=
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Edit2: I also tried on stock chromium instead of firefox, no change.
Haui
July 19, 2024, 1:18pm
6
I found the error. It seems to be a permission issue. With the admin account I can accept the meeting invite.
Edit: Any ideas how to get the user account to be able to do this as well?
Edit2: Okay, after hours of troubleshooting I found the issue. The buttons only show up if the email address in your profile matches the recepient of the invite.
Example: Person1 has two email addresses, address1 and address2. They’re both added to the email app but only address1 is added to the user’s profile. if the invite is destined for address1, the buttons show up, if address2 is the destination, it doesnt.
Anyone feel free to confirm or deny if they can reproduce this.
1 Like
