Cannot upgrade from 31.0.10 to 25 Autumn. Using SNAP

We’re running a self-hosted VMware VM of Nextcloud Hub 31.0.10, deployed by SNAP (data below), and I cannot upgrade to 25 Autumn. I have tried the “sudo snap refresh nextcloud” command, it returns that no upgrades are available. I get no notification about an upgrade being available from the browser interface, nothing under “Version”, it just reports that I’m running 31.0.10. Would appreciate if someone could elucidate, I’ve been researching this for a bit now, not really finding much re: this specific issue.

administrator@brk-svm-lin118:~$ snap list
Name Version Rev Tracking Publisher Notes
core18 20251001 2959 latest/stable canonical✓ base
nextcloud 31.0.10snap1 50962 latest/stable nextcloud✓ -
snapd 2.72 25577 latest/stable canonical✓ snapd

administrator@brk-svm-lin118:~$ sudo snap list nextcloud
Name Version Rev Tracking Publisher Notes
nextcloud 31.0.10snap1 50962 latest/stable nextcloud✓ -

Hey @drigboy thanks for your request :waving_hand:

yeah, we’re also very excited about the new Nextcloud version!
rest assured we’re busy testing a release pull request and will be releasing the latest greatest Nextcloud snap as soon as we’re sure our Nextcloud snap users can safely upgrade.

you’ll find all the latest activities on our GitHub: GitHub - nextcloud-snap/nextcloud-snap: ☁️📦 Nextcloud packaged as a snap and we’d really appreciate if you take a peek and join us testing… that’s what community is all about :smiley:

folks like you who support the snap by using it makes it worthwhile and the reason we created the snap in the first place!

remember, the Nextcloud snap is community driven. we’re a small team with limited resources doing this in our free time. as you can see we’re not wasting time, but have bumped into some upstream issues we’ll need to get sorted before we can release the snap to the public.. you :index_pointing_at_the_viewer:

Why is Nextcloud snap sometimes out of sync with upstream Nextcloud?

Nextcloud snap is designed to be easy to install and simple to maintain. The ideal Nextcloud snap is an “install and forget” Nextcloud instance that works on most architectures and updates itself without needing administrative skills. Combining Nextcloud with snapd makes it a perfect fit for IoT or scalable environments. Snapd is a secure and robust technology which the Nextcloud snap team has embraced.

The Nextcloud snap team packages a stable default upstream Nextcloud, adds some snap magic, tests and releases that snap package. Since the Nextcloud snap team are neither upstream Nextcloud developers nor app developers, they need to ensure that the default Nextcloud snap does what it should. That entails packaging a stable default Nextcloud into a neat, easy to install package and testing fresh installs as well as automated updates, so that the Nextcloud snap community has peace of mind.

Sometimes the Nextcloud snap team needs to wait for some Nextcloud issues to be resolved upstream before releasing a stable default Nextcloud snap to the public. Some upstream changes may need more snap magic to ensure that it simply works, which requires careful configuration and testing. This excludes non default third party apps!

meanwhile you’ll find plenty how-to’s and wiki’s here in the forum:

so thank you for supporting the snap! :handshake:

Oh, wow, this was more than I expected, thank you so much for the detailed reply. I will wait patiently, really appreciate the response. Keep up the great work, we love Nextcloud.

Hey @drigboy,

I’m reaching out with some new developments on that PR for 32.0.1snap1 we’ve been testing. I mentioned the upstream issue we’ve bumped into… it looks like the fix didn’t make it on time. so we’ll be holding off until 32.0.2 is released.

it works… but not the way it should. if you want to give it a test run on a non-productive instance, go ahead and try it out…

  • install
sudo snap install nextcloud --channel=latest/beta/pr-3305
  • remove
sudo snap remove --purge nextcloud

this won’t blow up in your face :collision:
I promise…