Support intro
Sorry to hear you’re facing problems. 
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Getting help
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Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 30.0.2
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 22.04
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.62
- Reverse proxy and version _(e.g. nginx 1.27.2)
Traefik 2.9.10
- PHP version (e.g, 8.3):
8.2.25
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
When I tried top sync a 2GB video file from PhotoSync App
- Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.)
Docker Compose
- Are you using Cloudflare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
I am trying to enable large file upload/sync to my Nextcloud server, which is behind a Traefik reverse proxy. Can´t quite get it working, and would appreciate som help. Not super well versed in docker, and even less so in Traefik.
I still get the 413: Request Too Large error.
Here´s what I´ve done so far, with a little help from google, forum posts, etc.
First I set set Memory limit and Upload max size for the Nextcloud container this way:
PHP_MEMORY_LIMIT: 2G
PHP_UPLOAD_LIMIT: 16G
Reflected in the Syatem section in the UI:
It still didn´t work, and I found out that I also have to adjust Traefik to allow large files. So I added these labels to my Nextcloud container:
- "traefik.http.routers.nextcloud.middlewares=limit"
- "traefik.http.middlewares.limit.buffering.maxRequestBodyBytes=10737418240"
- "traefik.http.middlewares.limit.buffering.memRequestBodyBytes=200000000"
- "traefik.http.middlewares.limit.buffering.maxResponseBodyBytes=10737418240"
- "traefik.http.middlewares.limit.buffering.memResponseBodyBytes=200000000"
The ´limit´middleware shows up in Traefik:
But I can´t get it applied to the entroypint or service. I think it should show up here, as a middleware to work, am I correct?
How can I acheive that? Or should I be doing something completely different?
I also set the chunk size to 50mb, inside the Nextcloud container:
php occ config:app:set files max_chunk_size --value 52428800
What am I missing? I can of course post my whole yaml for nextcloud / traefik / collabora, but I thought I might start with the most relevant parts.
Steps to replicate it (hint: details matter!):
Not really relevant. See above, I guess.
Log entries
BadRequest
Expected filesize of 3627216900 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 0 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.
#### Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the *Copy raw* option from *Administration settings->Logging* screen or from your `nextcloud.log` located in your data directory). Feel free to use a pastebin/gist service if necessary.
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
Can´t find anything relevant.
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
www-data@8c9fe4fc3408:~/html$ ./occ config:list system
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "http://cloud.example.com",
"overwriteprotocol": "https",
"overwrite.cli.url": "https:\/\/cloud.example.com",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"upgrade.disable-web": true,
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"http://cloud.example.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "30.0.2.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "SE",
"maintenance_window_start": 3,
"loglevel": 2,
"maintenance": false,
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_sendmailmode": "smtp",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***"
}
}
Apps
The output of occ app:list (if possible).
www-data@8c9fe4fc3408:~/html$ ./occ app:list
Enabled:
- activity: 3.0.0
- app_api: 4.0.0
- bruteforcesettings: 3.0.0
- circles: 30.0.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- nextcloud_announcements: 2.0.0
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- richdocuments: 8.5.2
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- support: 2.0.0
- systemtags: 1.20.0
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled:
- admin_audit: 1.20.0
- encryption: 2.18.0
- files_external: 1.22.0
- survey_client: 2.0.0 (installed 2.0.0)
- suspicious_login: 8.0.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- user_ldap: 1.21.0
- whiteboard: 1.0.4 (installed 1.0.4)
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
