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Sorry to hear you’re facing problems. 
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Getting help
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Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.0
- Operating system and version (e.g., Ubuntu 24.04):
- Ubuntu Server 24.04.3 LTS x86_64
- Web server and version (e.g, Apache 2.4.25):
- 2.4.58
- Reverse proxy and version _(e.g. nginx 1.27.2)
caddy latest ersion
- PHP version (e.g, 8.3):
8.3.6
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
After update to 32.0.0
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Bare Metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
After updating to 32.0.0, if I run occ Maintenance:repair --include-expensive to fix Mime Type Migration warning message, occ says that the command occ Maintenance:repair is ambigous:
“Command “Maintenance:repair” is ambiguous.
Did you mean one of these?
maintenance:repair repair this installation
maintenance:repair-share-owner repair invalid share-owner entries in the database”
How can I fix this?
Steps to replicate it (hint: details matter!):
-
Update to NC 32.0.0
-
Go to admin settings
-
System check
-
You see the warning
-
Go to the server and run sudo -u www-data /var/www/nextcloud/occ Maintenance:repair --include-expensive
-
occ says the command is ambigous
Log entries
Nextcloud
No entries
Web Browser
Not related
Web server / Reverse Proxy
Not related
Configuration
Nextcloud
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}