Cannot access NextCloudPi Admin panel

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1

Every time I visit the admin panel website (https://nextcloudpi.local:4443/), I receive the error

403 Forbidden: Forbidden

You don’t have permission to access this resource.

I can use the NextCloudPi device just fine otherwise. I do not have https configured on my local network, so I just add a security exception in Firefox for the website.

I also don’t have ssh enabled on the device, so webpage is the only way I can configure the device unless I hook up a screen and keyboard.

Thanks.

If anyone can give me some pointers on how to start troubleshooting this, I’d be very grateful.

2

You can only access ncp-web on 4443 from the local network

3

Thanks for this. I think I am using the same network – The Pi is plugged into the router with an ethernet cord, and I’m using my other devices on wifi from the same router.

4

yeah if it’s .local then it’s local :wink:

what is your local IP address you are trying to access from (you can leave the last part out)

5

I don’t quite understand the question. The address of my computer is 192.168.0.114. The Pi is hooked in with a ethernet wire, and the website https://nextcloudpi.local works fine, but navigating to a port 4443 results in the above error.

6

From Nextcloud Administration>Settings>System check its IP address.

7

Thanks for that explanation. Currently the NCP IP address is 192.168.1.130, and my (e.g) desktop computer address is 192.168.0.114

8

Try accessing ncp-web thru https://192.168.1.130:4443

9

When I visit that address the connection times out.

10

For a different reason, I needed to replace my TP-link router with a new TP-link mesh network. I just plugged in the Nextcloud Pi to the new network and it worked without any configuration. I can also visit the admin page now. Not sure why things did not work on the old router, but it may not have been an issue with nextcloudpi.

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11

Sorry for pinging this, but I do have the same issue. I can’t access the panel via nextcloudpi.local:4443 nor via (local server ip):4443, nor via (public server IP):4443 nor via (public domain):4443.

All except for nextcloudpi.local eventually time out (which is to be expected), but nextcloudpi.local get me 403 Forbidden - You don’t have permission to access this resource. error page.

I can access the server via SSH at nextcloudpi.local and log in but I’m not sure what I can do to make this work again :smiley:

12

Lookup your device ip address. You can run “ip address” in the terminal OF THE DEVICE you’re trying to ssh into and it should look something like 192.168.1.xx where xx is the unique number to that device on your local network. It may be followed by a /24 which just indicates your subnet mask (so don’t worry about it.

If you can ssh into the device, try turning disconnecting all other devices on your wifi, and look on your router dashboard and it should show the local ip of your computer that’s running nextcloudpi.

Say you discover your local address is 192.168.1.123

Go into a web browser and type https://192.168.1.123:4443/

This should bring up a prompt to login to the web panel.

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13

Alternatively you may need to enable the webUI for the ncp panel. If you can ssh into the computer that has nextcloudpi, go to “sudo ncp-config” in the terminal on the nextcloud machine. Then go to config, and scroll all the way to the bottom to nc-webui and ensure that’s enabled.

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14

I tried accessing it via the local server IP but had no success. I do think the web UI should be enabled but I’ll doublecheck when I can. Thanks for the help!

15

Alright, I checked. WebUI is enabled and was enabled, but for some reason it works now. I have no idea what fixed it. Maybe some update process shook something loose.