Nextcloud version (eg, 12.0.2): 14.0.3
Operating system and version (eg, Ubuntu 17.04): Ubuntu 16.04
Apache or nginx version (eg, Apache 2.4.25): don’t know
PHP version (eg, 7.1): 7.0.15-0ubuntu0.16.04.4
The issue you are facing:
When I open the webinterface as a standard user or a new admin user, I immediately get the error message “File could not be found” on top of the screen. When I click on a folder shared with that specific user, I get “This operation is forbidden” on top of the screen. I cannot access to the folders shared with that user.
However, when I use my original admin user, I can still enter every folder without a problem. Creating a new user with new shares does not solve the problem.
The problem occured after I messed around with either the file_locks or the filecache table some time ago, I cannot remember which table it was. I truncated that table manually if I remember correctly. In the meantime, there are some entries back in the filecache and file_locks. I performed an update to 14.xx after that and hoped, that the error would disappear after the update.
I am on a webhosting instance where I only have limited privileges to run commands: no su/sudo, no occ, no manual php script start. Is there anything i can do?
In the administration overview i get this message, don’t know if that has anything to do with it:
The database is missing some indexes. Due to the fact that adding indexes on big tables could take some time they were not added automatically. By running "occ db:add-missing-indices" those missing indexes could be added manually while the instance keeps running. Once the indexes are added queries to those tables are usually much faster.
Missing index "share_with_index" in table "oc_share".
Missing index "parent_index" in table "oc_share".
Missing index "fs_mtime" in table "oc_filecache".
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
Don’t know
The output of your Nextcloud log in Admin > Logging:
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Level App Message Time
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a few seconds ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a minute ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a minute ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a minute ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 a minute ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 2 minutes ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 2 minutes ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 2 minutes ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 2 minutes ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 2 minutes ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 2 minutes ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 2 minutes ago
Error PHP You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /var/www/clients/client61/web97/web/nextcloud/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18 3 minutes ago
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ociz1y3j4fvf',
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'trusted_domains' =>
array (
0 => 'xxxxx',
),
'datadirectory' => '/var/www/clients/client61/web97/web/nextcloud/data',
'overwrite.cli.url' => 'xxxxx',
'dbtype' => 'mysql',
'version' => '14.0.3.0',
'dbname' => 'c61nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'c61nextcloud',
'dbpassword' => 'xxxxx!',
'installed' => true,
'mail_from_address' => 'xxxxx',
'mail_smtpmode' => 'php',
'mail_smtpauthtype' => 'LOGIN',
'mail_domain' => 'xxx',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'updater.secret' => '$2y$10$IJpPN6w2h6rCFHvYyBkIo..zTtwJ7EPxdo20QUMZhY4I7jy/sjakO',
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE