Can not find the app Group Folder (Team folders)

Support intro

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • [Nextcloud Hub 25 Autumn] (32.0.2)
      
  • Operating system and version (e.g., Ubuntu 24.04):
    • Debian 13
  • Is this the first time you’ve seen this error? (Yes / No):
    • yes
  • When did this problem seem to first start?
    • after installation
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • AIO
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • No

Summary of the issue you are facing:

After setting up, I could not find the application Group Folder (Team folders) in any page like: Featured apps/Your apps/Active apps/Disable apps.

Any help / ideas will be greatly appcieated.

Configuration

Nextcloud

{

    "system": {

        "one-click-instance": true,

        "one-click-instance.user-limit": 100,

        "memcache.local": "\\OC\\Memcache\\APCu",

        "apps_paths": [

            {

                "path": "\/var\/www\/html\/apps",

                "url": "\/apps",

                "writable": false

            },

            {

                "path": "\/var\/www\/html\/custom_apps",

                "url": "\/custom_apps",

                "writable": true

            }

        ],

        "check_data_directory_permissions": false,

        "memcache.distributed": "\\OC\\Memcache\\Redis",

        "memcache.locking": "\\OC\\Memcache\\Redis",

        "redis": {

            "host": "***REMOVED SENSITIVE VALUE***",

            "password": "***REMOVED SENSITIVE VALUE***",

            "port": 6379

        },

        "overwritehost": "disk.example[dot]com",

        "overwriteprotocol": "https",

        "passwordsalt": "***REMOVED SENSITIVE VALUE***",

        "secret": "***REMOVED SENSITIVE VALUE***",

        "trusted_domains": [

            "localhost",

            "disk.example[dot]com"

        ],

        "datadirectory": "***REMOVED SENSITIVE VALUE***",

        "dbtype": "pgsql",

        "version": "32.0.2.2",

        "overwrite.cli.url": "https:\/\/disk.example[dot]com\/",

        "dbname": "***REMOVED SENSITIVE VALUE***",

        "dbhost": "***REMOVED SENSITIVE VALUE***",

        "dbtableprefix": "oc_",

        "dbuser": "***REMOVED SENSITIVE VALUE***",

        "dbpassword": "***REMOVED SENSITIVE VALUE***",

        "installed": true,

        "instanceid": "***REMOVED SENSITIVE VALUE***",

        "maintenance": false,

        "updatechecker": false,

        "loglevel": 2,

        "log_type": "file",

        "logfile": "\/var\/www\/html\/data\/nextcloud.log",

        "log_rotate_size": 10485760,

        "log.condition": {

            "apps": [

                "admin_audit"

            ]

        },

        "preview_max_x": 2048,

        "preview_max_y": 2048,

        "jpeg_quality": 60,

        "enabledPreviewProviders": {

            "1": "OC\\Preview\\Image",

            "2": "OC\\Preview\\MarkDown",

            "3": "OC\\Preview\\MP3",

            "4": "OC\\Preview\\TXT",

            "5": "OC\\Preview\\OpenDocument",

            "6": "OC\\Preview\\Movie",

            "7": "OC\\Preview\\Krita"

        },

        "enable_previews": true,

        "upgrade.disable-web": true,

        "mail_smtpmode": "smtp",

        "trashbin_retention_obligation": "auto, 30",

        "versions_retention_obligation": "auto, 30",

        "activity_expire_days": 30,

        "simpleSignUpLink.shown": false,

        "share_folder": "\/Shared",

        "one-click-instance.link": "https:\/\/nextcloud[dot]com\/all-in-one\/",

        "upgrade.cli-upgrade-link": "https:\/\/github[dot]com\/nextcloud\/all-in-one\/discussions\/2726",

        "updatedirectory": "\/nc-updater",

        "maintenance_window_start": 100,

        "allow_local_remote_servers": true,

        "davstorage.request_timeout": 3600,

        "documentation_url.server_logs": "https:\/\/github[dot]com\/nextcloud\/all-in-one\/discussions\/5425",

        "htaccess.RewriteBase": "\/",

        "dbpersistent": false,

        "auth.bruteforce.protection.enabled": true,

        "ratelimit.protection.enabled": true,

        "files_external_allow_create_new_local": false,

        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",

        "DOMAIN": "disk.example[dot]com"

    }

}

Apps

- activity: 5.0.0-dev.0                                                                                      

  - admin_audit: 1.22.0                                                                                        

  - bruteforcesettings: 5.0.0-dev.0                                                                            

  - circles: 32.0.0                                                                                            

  - cloud_federation_api: 1.16.0                                                                               

  - comments: 1.22.0                                                                                           

  - contactsinteraction: 1.13.1                                                                                

  - dashboard: 7.12.0                                                                                          

  - dav: 1.34.2                                                                                                

  - federatedfilesharing: 1.22.0                                                                               

  - federation: 1.22.0                                                                                         

  - files: 2.4.0                                                                                               

  - files_downloadlimit: 5.0.0-dev.0                                                                           

  - files_pdfviewer: 5.0.0-dev.0                                                                               

  - files_reminders: 1.5.0                                                                                     

  - files_sharing: 1.24.1                                                                                      

  - files_trashbin: 1.22.0                                                                                     

  - files_versions: 1.25.0                                                                                     

  - firstrunwizard: 5.0.0-dev.0                                                                                

  - logreader: 5.0.0-dev.0                                                                                     

  - lookup_server_connector: 1.20.0                                                                            

  - nextcloud-aio: 0.8.0                                                                                       

  - nextcloud_announcements: 4.0.0-dev.0                                                                       

  - notifications: 5.0.0-dev.0                                                                                 

  - oauth2: 1.20.0                                                                                             

  - password_policy: 4.0.0-dev.0                                                                               

  - photos: 5.0.0-dev.1                                                                                        

  - privacy: 4.0.0-dev.0                                                                                       

  - profile: 1.1.0                                                                                             

  - provisioning_api: 1.22.0                                                                                   

  - recommendations: 5.0.0-dev.0                                                                               

  - related_resources: 3.0.0-dev.0                                                                             

  - serverinfo: 4.0.0-dev.0                                                                                    

  - settings: 1.15.1                                                                                           

  - sharebymail: 1.22.0                                                                                        

  - support: 4.0.0-dev.0                                                                                       

  - survey_client: 4.0.0-dev.0                                                                                 

  - systemtags: 1.22.0                                                                                         

  - text: 6.0.1                                                                                                

  - theming: 2.7.0                                                                                             

  - twofactor_backupcodes: 1.21.0                                                                              

  - twofactor_totp: 14.0.0                                                                                     

  - updatenotification: 1.22.0                                                                                 

  - user_status: 1.12.0                                                                                        

  - viewer: 5.0.0-dev.0                                                                                        

  - weather_status: 1.12.0                                                                                     

  - webhook_listeners: 1.3.0                                                                                   

  - workflowengine: 2.14.0                                                                                     

Disabled:                                                                                                      

  - app_api: 32.0.0 (installed 32.0.0)                                                                         

  - encryption: 2.20.0                                                                                         

  - files_external: 1.24.0                                                                                     

  - suspicious_login: 10.0.0-dev.0                                                                             

  - twofactor_nextcloud_notification: 6.0.0-dev.0                                                              

  - user_ldap: 1.23.0  

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.

Hi @yylzcom,

You may be searching for the wrong token:


App-Id groupfolders
App-Name Team folders
Summary Admin configured folders shared with everyone in a team
App can not be restricted to groups
Categories files
Repository https://github.com/nextcloud/groupfolders
Issue-Tracker GitHub · Where software is built
Not-shipped (not included) App available in appstore
Appstore https://apps.nextcloud.com/apps/groupfolders

You can allways install apps with occ.

Open a console in the hosting system of your AIO and run:

sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ app:install groupfolders

h.t.h.


ernolf

2 Likes

Thanks for the promot reply. However, I tried but did not work.

Any further advices?

Thanks in advance.

sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ app:install groupfolders
Error: Could not download app groupfolders, it was not found on the appstore             

Thanks for the promot reply. However, I tried but did not work.

Any further advices?

Thanks in advance.

sudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ app:install groupfolders
Error: Could not download app groupfolders, it was not found on the appstore             

May be the network issue, I am checking and update later.

Could you please post the echo from

curl --compressed -sLo /dev/null -D - https://apps.nextcloud.com/api/v1/apps.json

which should be invoked from a machine that uses the same WAN IP address as your Nextcloud server.


ernolf

docker exec -it nextcloud-aio-nextcloud curl --compressed -sLo /dev/null -D - https://apps.nextcloud

.com/api/v1/apps.json                                                                                               

HTTP/2 302                                                                                                          

alt-svc: h3=":443"; ma=2592000                                                                                      

content-type: text/html                                                                                             

date: Mon, 08 Dec 2025 01:39:27 GMT                                                                                 

location: https://garm2.nextcloud.com/api/v1/apps.json                                                              

permissions-policy: interest-cohort=();                                                                             

server: NCSA/1.42;                                                                                                  

strict-transport-security: max-age=31536000; includeSubDomains; preload;                                            

via: 1.1 Caddy                                                                                                      

x-content-type-options: nosniff                                                                                     

x-frame-options: DENY                                                                                               

x-xss-protection: 1; mode=block;                                                                                    

content-length: 138                                                                                                 

HTTP/1.1 200 OK                                                                                                     

Server: nginx                                                                                                       

Date: Mon, 08 Dec 2025 01:39:31 GMT                                                                                 

Content-Type: application/json                                                                                      

Content-Length: 9845509                                                                                             

Last-Modified: Sun, 07 Dec 2025 21:30:02 GMT                                                                        

Connection: keep-alive                                                                                              

ETag: "6935f1da-963b05"                                                                                             

Content-Encoding: gzip                                                                                              

Expires: Mon, 08 Dec 2025 05:39:31 GMT                                                                              

Cache-Control: max-age=14400  

Unfortunately, I can’t see any reason why you got the error, everything looks fine, the IP didn’t end up in a fail2ban jail (or it may have just been released from it?).

Simply try it again later with occ.

good luck,


ernolf

Can you check your nextcloud.log? There may be more information in there about whatever is going on.

ConnectExceptioncURL error 28: Operation timed out after 120001 milliseconds with 655043 out of 9845509 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://garm3.nextcloud.com/api/v1/apps.json

Failed to connect to the app store

I think it is still the network issue.