Bug? Wrong version of D3Dcompiler_47.dll installed with Nextcloud 4.0.4 Windows?

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I have Nextcloud 4.0.4 Client running on Windows 11 Pro 23H2 (Build 22631.6199) - with no problems. However, problems started when I installed RivaTunerStatistics Server (together with MSI Afterburner) to display some values on screen.

Once I did that, Nextcloud didn’t start anymore, but through this error:

Der prozedureinsprungspunkt __std_parallel_algorithms_hw_threads wurde in der DLL D3DCOMPILER_47.dll nicht gefunden

Renaming/removing the dll fixes the error.

My assumption is that the dll packaged with the Nextcloud client has the wrong version, not yet supplying __std_parallel_algorithms_hw_threads. When I remove the dll, Nextcloud uses the dll installed in Windows, which is current enough and works.

This is probably an edge case, so not sure if it needs fixing from Nextcloud. But anyone else possibly coming across the issue: Renaming/deleting the dll should work. If it doesn’t, find a newer one and copy it into your Nextcloud folder.

Great :expressionless_face: , thx for pointing it on MSI Afterburner with RivaTunerStatistics Server, after uninstalling Nextcloud working again.