Blank page while open any office document (sheet/doc/docx/xlsx/ods etc'

🍱 Features & apps onlyoffice
1
Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

I CANT OPEN Office files such excek, doc from any kind and type.
i install collabora, install nextcloudoffice..
and onlyoffice as well.
but when i try to open any office file, i see blank page

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): Nextcloud Hub 4 (26.0.2)
Operating system and version (eg, Ubuntu 20.04): Linux 2.6.32-954.3.5.lve1.4.90.el6.x86_64 x86_64
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.57
PHP version (eg, 7.4): 8.0.28 (Supports 64bit values)

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N): YES, since i just install and the office file not open instead- i see blank page

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'xxxxxxxxxxxxxxxxxx',
  'passwordsalt' => 'xxxxxxxxxxxxxxxxxxxxxxxxxx',
  'secret' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
  'trusted_domains' => 
  array (
    0 => 'nextcloud.my-domain.com',
  ),
  'datadirectory' => '/home/myfolder/nextclouddata',
  'dbtype' => 'mysql',
  'version' => '26.0.3.2',
  'overwrite.cli.url' => 'https://nextcloud.my-domain.com',
  'dbname' => 'xxxxxxx',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'xxx',
  'dbuser' => 'xxxxxxxxx',
  'dbpassword' => 'xxxxxxxxxxxxx',
  'installed' => true,
  'mysql.utf8mb4' => true,
  'updater.secret' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

text/x-log nextcloud.log ( ASCII English text, with very long lines )
{"reqId":"nsDDR1hx1yy7LcGE9Ehq","level":3,"time":"2023-06-22T22:14:56+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"PHP","method":"PROPFIND","url":"/remote.php/dav/versions/fdime/versions/52/","message":"Undefined variable $userFolder at /home/my-user/nextcloud.my-domain.com/apps/files_versions/lib/Versions/LegacyVersionsBackend.php#98","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","data":{"app":"PHP"}}
{"reqId":"nsDDR1hx1yy7LcGE9Ehq","level":3,"time":"2023-06-22T22:14:56+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/versions/fdime/versions/52/","message":"Call to a member function getRelativePath() on null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Error","Message":"Call to a member function getRelativePath() on null","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/files_versions/lib/Versions/VersionManager.php","line":92,"function":"getVersionsForFile","class":"OCA\\Files_Versions\\Versions\\LegacyVersionsBackend","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/files_versions/lib/Sabre/VersionCollection.php","line":76,"function":"getVersionsForFile","class":"OCA\\Files_Versions\\Versions\\VersionManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Tree.php","line":200,"function":"getChildren","class":"OCA\\Files_Versions\\Sabre\\VersionCollection","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Server.php","line":900,"function":"getChildren","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Server.php","line":982,"function":"generatePathNodes","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Server.php","line":1662,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Server.php","line":1647,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":346,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/dav/lib/Server.php","line":366,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/remote.php","line":172,"args":["/home/my-user/nextcloud.my-domain.com/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/files_versions/lib/Versions/LegacyVersionsBackend.php","Line":98,"message":"Call to a member function getRelativePath() on null","exception":{},"CustomMessage":"Call to a member function getRelativePath() on null"}}
{"reqId":"SBBw4vvMXMzxsJ8GXw7Y","level":3,"time":"2023-06-22T22:38:07+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=223&x=250&y=250","message":"GetConvertedUri: from xlsx to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from xlsx to jpeg","CustomMessage":"GetConvertedUri: from xlsx to jpeg"}}
{"reqId":"nGfiMJHfCFN87198bluy","level":3,"time":"2023-06-22T22:39:15+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=223&x=250&y=250","message":"GetConvertedUri: from xlsx to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from xlsx to jpeg","CustomMessage":"GetConvertedUri: from xlsx to jpeg"}}
{"reqId":"gVORNxd8qWeQXZIaJoUi","level":3,"time":"2023-06-22T22:39:21+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=223&x=250&y=250","message":"GetConvertedUri: from xlsx to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from xlsx to jpeg","CustomMessage":"GetConvertedUri: from xlsx to jpeg"}}
{"reqId":"DNah0Y3rLEkyq8xeaVyH","level":3,"time":"2023-06-22T22:39:22+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=19&c=95e1822062f37739cc42f81a93ae5ba9&x=375&y=375&forceIcon=0&a=1","message":"GetConvertedUri: from pdf to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from pdf to jpeg","CustomMessage":"GetConvertedUri: from pdf to jpeg"}}
{"reqId":"TaH6WfItx7RL1Uh8FGYt","level":3,"time":"2023-06-22T22:39:22+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=24&c=607ef111c1e51feaf0eaec2555b956fa&x=375&y=375&forceIcon=0&a=1","message":"GetConvertedUri: from pdf to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from pdf to jpeg","CustomMessage":"GetConvertedUri: from pdf to jpeg"}}
{"reqId":"5xNcKkQprfWOeLANxxXL","level":3,"time":"2023-06-22T22:39:26+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=223&c=21a98cce13a759d6263fe07c7b233a29&x=375&y=375&forceIcon=0&a=1","message":"GetConvertedUri: from xlsx to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from xlsx to jpeg","CustomMessage":"GetConvertedUri: from xlsx to jpeg"}}
{"reqId":"m9Zb1XYlkqyzzZYivYha","level":3,"time":"2023-06-22T22:39:26+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=52&c=d11238fc6063c55fa5d784ff05b55ac9&x=375&y=375&forceIcon=0&a=1","message":"GetConvertedUri: from pdf to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from pdf to jpeg","CustomMessage":"GetConvertedUri: from pdf to jpeg"}}
{"reqId":"v1AZfsMVq88IQIhKYsJz","level":3,"time":"2023-06-22T22:39:26+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=51&c=c76666eb5c6eba7ede9722907e746795&x=375&y=375&forceIcon=0&a=1","message":"GetConvertedUri: from docx to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from docx to jpeg","CustomMessage":"GetConvertedUri: from docx to jpeg"}}
{"reqId":"pWaSAjyVncc5ioaBWaWE","level":3,"time":"2023-06-22T22:39:55+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=223&x=250&y=250","message":"GetConvertedUri: from xlsx to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from xlsx to jpeg","CustomMessage":"GetConvertedUri: from xlsx to jpeg"}}
{"reqId":"Zm1tfWre31f0vqT6BO21","level":3,"time":"2023-06-22T22:39:56+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=24&c=607ef111c1e51feaf0eaec2555b956fa&x=250&y=250&forceIcon=0&a=1","message":"GetConvertedUri: from pdf to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from pdf to jpeg","CustomMessage":"GetConvertedUri: from pdf to jpeg"}}
{"reqId":"zjq8t07Hzk0BHHmIJKtW","level":3,"time":"2023-06-22T22:39:56+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=19&c=95e1822062f37739cc42f81a93ae5ba9&x=250&y=250&forceIcon=0&a=1","message":"GetConvertedUri: from pdf to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from pdf to jpeg","CustomMessage":"GetConvertedUri: from pdf to jpeg"}}
{"reqId":"M6ms9gJVfOk0oYTogGQh","level":3,"time":"2023-06-22T22:40:25+00:00","remoteAddr":"5.29.9.92","user":"fdime","app":"onlyoffice","method":"GET","url":"/index.php/core/preview?fileId=51&c=c76666eb5c6eba7ede9722907e746795&x=250&y=250&forceIcon=0&a=1","message":"GetConvertedUri: from docx to jpeg","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"26.0.2.1","exception":{"Exception":"Exception","Message":"ONLYOFFICE app is not configured. Please contact admin","Code":0,"Trace":[{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","line":91,"function":"SendRequestToConvertService","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/preview.php","line":269,"function":"GetConvertedUri","class":"OCA\\Onlyoffice\\DocumentService","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/ProviderV1Adapter.php","line":53,"function":"getThumbnail","class":"OCA\\Onlyoffice\\Preview","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/GeneratorHelper.php","line":64,"function":"getThumbnail","class":"OC\\Preview\\ProviderV1Adapter","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":440,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":164,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":144,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/core/Controller/PreviewController.php","line":113,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/my-user/nextcloud.my-domain.com/lib/base.php","line":1058,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/my-user/nextcloud.my-domain.com/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/my-user/nextcloud.my-domain.com/apps/onlyoffice/lib/documentservice.php","Line":123,"message":"GetConvertedUri: from docx to jpeg","CustomMessage":"GetConvertedUri: from docx to jpeg"}}..............................................................