Nextcloud version: 11.0.2
Operating system and version: Debian GNU/Linux 8
Apache or nginx version: nginx/1.6.2
PHP version: 5.6.29
Is this the first time you’ve seen this error and can you replicate it?: yes
The issue you are facing:
I am not able to sync big files from an external storage (Amazon S3) Share. There are serveral Files with file size from 1.9GB to 5 GB.
I am able to sync the Files with 1.9 GB, but not these with 5 GB.
I’ve also tried to save these 5 GB files directly on the nextcloud Server storage (not external storage). This seems to work, I am able to sync these files.
I’ve found and used this guide: https://github.com/owncloud/documentation/wiki/Uploading-files-up-to-16GB
Anyone have an Idea why this does not work via external Amazon Storage?
Output of Nextcloud log in Admin > Logging:
no errors found
Output of config.php file:
<?php $CONFIG = array ( 'instanceid' => 'REMOVED', 'passwordsalt' => 'REMOVED', 'secret' => 'REMOVED', 'trusted_domains' => array ( 0 => 'https://subdomain.domain.ch', ), 'datadirectory' => '/var/www/owncloud/data', 'overwrite.cli.url' => 'https://subdomain.domain.ch', 'dbtype' => 'mysql', 'version' => '11.0.2.7', 'dbname' => 'REMOVED', 'dbhost' => 'REMOVED', 'dbtableprefix' => 'REMOVED', 'dbuser' => 'REMOVED', 'dbpassword' => 'REMOVED', 'logtimezone' => 'Europe/Zurich', 'installed' => true, 'updatechecker' => 'false', 'ldapIgnoreNamingRules' => false, 'mail_smtpmode' => 'REMOVED', 'mail_from_address' => 'REMOVED', 'mail_domain' => 'REMOVED', 'mail_smtpauthtype' => 'REMOVED', 'mail_smtpauth' => 1, 'mail_smtphost' => 'REMOVED', 'mail_smtpport' => 'REMOVED', 'mail_smtpname' => 'REMOVED', 'mail_smtppassword' => 'REMOVED', 'maintenance' => false, 'default_language' => 'en', 'trashbin_retention_obligation' => 'auto, 30', 'versions_retention_obligation' => 'auto, 30', 'theme' => '', 'loglevel' => 2, 'singleuser' => false, 'htaccess.RewriteBase' => '/', 'log_rotate_size' => '104857600', 'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory', 'memcache.distributed' => '\\OC\\Memcache\\Redis', 'memcache.locking' => '\\OC\\Memcache\\Redis', 'memcache.local' => '\OC\Memcache\APCu', 'redis' => array ( 'host' => 'redis', 'port' => 6379, ), ); Output of nginx log: 2017/04/20 09:56:46 [warn] 102#102: *959565 an upstream response is buffered to a temporary file /var/cache/nginx/proxy_temp/6/70/0000017706 while reading upstream, client: 10.64.45.1, server: subdomain.domain.ch, request: "GET /index.php/s/ZcI11dxliqhikda/download?path=%2F&files=ShowKeyPlus.exe HTTP/1.0", upstream: "http://10.10.64.44:32770/index.php/s/ZcI11dxliqhikda/download?path=%2F&files=ShowKeyPlus.exe", host: "subdomain.domain.ch" Output of nginx reverse proxy: 2017/04/20 09:56:56 [error] 3133#0: *27579527 upstream timed out (110: Connection timed out) while reading response header from upstream, client: xxx.xxx.xxx.xxx, server: *.domain.ch, request: "GET /remote.php/webdav/hiagshare/Test/de_windows_10_multiple_editions_version_1607_updated_jul_2016_x64_dvd_9053906%20-%20Kopie%20(2).iso HTTP/1.1", upstream: "http://10.10.64.43:80/remote.php/webdav/hiagshare/Test/de_windows_10_multiple_editions_version_1607_updated_jul_2016_x64_dvd_9053906%20-%20Kopie%20(2).iso", host: "subdomain.domain.ch" Output of Nextcloud Client log: 04-20 09:56:44:374 2202 unknown: QString::arg: Argument missing: "https://docs.nextcloud.com/desktop/2.2/" , 2 04-20 09:56:46:278 2202 unknown: QString::arg: Argument missing: "https://docs.nextcloud.com/desktop/2.2/" , 2 04-20 09:56:46:279 2202 unknown: QString::arg: Argument missing: "https://docs.nextcloud.com/desktop/2.2/" , 2 04-20 09:56:53:865 2202 unknown: QString::arg: Argument missing: "https://docs.nextcloud.com/desktop/2.2/" , 2