Support intro
Sorry to hear you’re facing problems. 
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Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
31.0.7
- Operating system and version (e.g., Ubuntu 24.04):
FreeBSD 13.1-RELEASE-p9
- Web server and version (e.g, Apache 2.4.25):
Caddy v2.6.4 h1
- Reverse proxy and version _(e.g. nginx 1.27.2)
pfSense HAProxy
- PHP version (e.g, 8.3):
8.2.28
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
after Nextcloud upgrade
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
FreeBSD Jail
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
replace me
Summary of the issue you are facing:
Log spammed with BadFunctionCallException propertytype is not a valid attribute
Steps to replicate it (hint: details matter!):
- Upgrade to recent Nextcloud
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
[no app in context] Error: propertytype is not a valid attribute
PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json
from 192.168.1.1 by Chad at Jul 14, 2025, 10:07:21 AM
{“reqId”:“WrJYZqPuYcwCo2jmBRLu”,“level”:3,“time”:“2025-07-14T10:08:19-05:00”,“remoteAddr”:“192.168.1.1”,“user”:“Chad”,“app”:“no app in context”,“method”:“PUT”,“url”:“/ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json”,“message”:“propertytype is not a valid attribute”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36 Edg/138.0.0.0”,“version”:“31.0.7.1”,“exception”:{“Exception”:“BadFunctionCallException”,“Message”:“propertytype is not a valid attribute”,“Code”:0,“Trace”:[{“file”:“/usr/local/www/nextcloud/lib/public/AppFramework/Db/Entity.php”,“line”:59,“function”:“setter”,“class”:“OCP\AppFramework\Db\Entity”,“type”:“->”,“args”:[“propertytype”,[1]]},{“file”:“/usr/local/www/nextcloud/lib/public/AppFramework/Db/QBMapper.php”,“line”:315,“function”:“fromRow”,“class”:“OCP\AppFramework\Db\Entity”,“type”:“::”,“args”:[{“id”:64,“propertyname”:“{http://owncloud.org/ns}calendar-enabled”,“propertyvalue”:“1”,“propertytype”:1,“userid”:“Chad”,“propertypath”:“calendars/Chad/personal”,“valuetype”:1}]},{“file”:“/usr/local/www/nextcloud/lib/public/AppFramework/Db/QBMapper.php”,“line”:333,“function”:“mapRowToEntity”,“class”:“OCP\AppFramework\Db\QBMapper”,“type”:“->”,“args”:[{“id”:64,“propertyname”:“{http://owncloud.org/ns}calendar-enabled”,“propertyvalue”:“1”,“propertytype”:1,“userid”:“Chad”,“propertypath”:“calendars/Chad/personal”,“valuetype”:1}]},{“file”:“/usr/local/www/nextcloud/apps/dav/lib/Db/PropertyMapper.php”,“line”:52,“function”:“findEntities”,“class”:“OCP\AppFramework\Db\QBMapper”,“type”:“->”,“args”:[{“class”:“OC\DB\QueryBuilder\QueryBuilder”}]},{“file”:“/usr/local/www/nextcloud/apps/dav/lib/CalDAV/CalendarProvider.php”,“line”:56,“function”:“findPropertiesByPath”,“class”:“OCA\DAV\Db\PropertyMapper”,“type”:“->”,“args”:[“Chad”,“calendars/Chad/personal”]},{“file”:“/usr/local/www/nextcloud/apps/dav/lib/CalDAV/CalendarProvider.php”,“line”:41,“function”:“getAdditionalProperties”,“class”:“OCA\DAV\CalDAV\CalendarProvider”,“type”:“->”,“args”:[“principals/users/Chad”,“personal”]},{“file”:“/usr/local/www/nextcloud/lib/private/Calendar/Manager.php”,“line”:188,“function”:“getCalendars”,“class”:“OCA\DAV\CalDAV\CalendarProvider”,“type”:“->”,“args”:[“principals/users/Chad”,]},{“function”:“OC\Calendar\{closure}”,“class”:“OC\Calendar\Manager”,“type”:“->”,“args”:[“*** sensitive parameters replaced “]},{“file”:”/usr/local/www/nextcloud/lib/private/Calendar/Manager.php",“line”:177,“function”:“array_map”,“args”:[{“class”:“Closure”},[" sensitive parameters replaced “,” sensitive parameters replaced ***”]]},{“file”:“/usr/local/www/nextcloud/apps/dav/lib/CalDAV/Status/StatusService.php”,“line”:152,“function”:“getCalendarsForPrincipal”,“class”:“OC\Calendar\Manager”,“type”:“->”,“args”:[“principals/users/Chad”]},{“file”:“/usr/local/www/nextcloud/apps/dav/lib/CalDAV/Status/StatusService.php”,“line”:56,“function”:“getCalendarEvents”,“class”:“OCA\DAV\CalDAV\Status\StatusService”,“type”:“->”,“args”:[{“class”:“OC\User\User”}]},{“file”:“/usr/local/www/nextcloud/apps/user_status/lib/Listener/UserLiveStatusListener.php”,“line”:52,“function”:“processCalendarStatus”,“class”:“OCA\DAV\CalDAV\Status\StatusService”,“type”:“->”,“args”:[“Chad”]},{“file”:“/usr/local/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php”,“line”:68,“function”:“handle”,“class”:“OCA\UserStatus\Listener\UserLiveStatusListener”,“type”:“->”,“args”:[{“class”:“OCP\User\Events\UserLiveStatusEvent”}]},{“file”:“/usr/local/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php”,“line”:220,“function”:“__invoke”,“class”:“OC\EventDispatcher\ServiceEventListener”,“type”:“->”,“args”:[{“class”:“OCP\User\Events\UserLiveStatusEvent”},“OCP\User\Events\UserLiveStatusEvent”,{“class”:“Symfony\Component\EventDispatcher\EventDispatcher”}]},{“file”:“/usr/local/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php”,“line”:56,“function”:“callListeners”,“class”:“Symfony\Component\EventDispatcher\EventDispatcher”,“type”:“->”,“args”:[[{“class”:“Closure”}],“OCP\User\Events\UserLiveStatusEvent”,{“class”:“OCP\User\Events\UserLiveStatusEvent”}]},{“file”:“/usr/local/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php”,“line”:67,“function”:“dispatch”,“class”:“Symfony\Component\EventDispatcher\EventDispatcher”,“type”:“->”,“args”:[{“class”:“OCP\User\Events\UserLiveStatusEvent”},“OCP\User\Events\UserLiveStatusEvent”]},{“file”:“/usr/local/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php”,“line”:79,“function”:“dispatch”,“class”:“OC\EventDispatcher\EventDispatcher”,“type”:“->”,“args”:[“OCP\User\Events\UserLiveStatusEvent”,{“class”:“OCP\User\Events\UserLiveStatusEvent”}]},{“file”:“/usr/local/www/nextcloud/apps/user_status/lib/Controller/HeartbeatController.php”,“line”:71,“function”:“dispatchTyped”,“class”:“OC\EventDispatcher\EventDispatcher”,“type”:“->”,“args”:[{“class”:“OCP\User\Events\UserLiveStatusEvent”}]},{“file”:“/usr/local/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php”,“line”:200,“function”:“heartbeat”,“class”:“OCA\UserStatus\Controller\HeartbeatController”,“type”:“->”,“args”:[“online”]},{“file”:“/usr/local/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php”,“line”:114,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:“->”,“args”:[{“class”:“OCA\UserStatus\Controller\HeartbeatController”},“heartbeat”]},{“file”:“/usr/local/www/nextcloud/lib/private/AppFramework/App.php”,“line”:161,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:“->”,“args”:[{“class”:“OCA\UserStatus\Controller\HeartbeatController”},“heartbeat”]},{“file”:“/usr/local/www/nextcloud/lib/private/Route/Router.php”,“line”:315,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:“::”,“args”:[“OCA\UserStatus\Controller\HeartbeatController”,“heartbeat”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{“_route”:“ocs.user_status.heartbeat.heartbeat”}]},{“file”:“/usr/local/www/nextcloud/ocs/v1.php”,“line”:49,“function”:“match”,“class”:“OC\Route\Router”,“type”:“->”,“args”:[“/ocsapp/apps/user_status/api/v1/heartbeat”]},{“file”:“/usr/local/www/nextcloud/ocs/v2.php”,“line”:7,“args”:[“/usr/local/www/nextcloud/ocs/v1.php”],“function”:“require_once”}],“File”:“/usr/local/www/nextcloud/lib/public/AppFramework/Db/Entity.php”,“Line”:95,“message”:“propertytype is not a valid attribute”,“exception”:,“CustomMessage”:“propertytype is not a valid attribute”},“id”:“68751d6a0a806”}
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"bisek.photography",
"www.bisek.photography",
"192.168.1.13",
"nextcloud.bisek.photography"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.7.1",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"logtimezone": "America\/Chicago",
"log_type": "file",
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"loglevel": 0,
"logrotate_size": "104847600",
"maintenance": false,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "PLAIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpsecure": "ssl",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\APCu",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0
},
"memcache.locking": "\\OC\\Memcache\\Redis",
"htaccess.RewriteBase": "\/",
"trashbin_retention_obligation": "auto, 30",
"theme": "",
"updater.release.channel": "stable",
"simpleSignUpLink.shown": false,
"default_phone_region": "US",
"app_install_overwrite": [
"files_linkeditor",
"cookbook"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR"
],
"overwritehost": "bisek.photography",
"overwrite.cli.url": "https:\/\/bisek.photography",
"overwriteprotocol": "https",
"maintenance_window_start": 7
}
}
Apps
Enabled:
- app_api: 5.0.2
- calendar: 5.3.5
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.1.5
- contactsinteraction: 1.12.0
- cookbook: 0.11.3
- dashboard: 7.11.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_external: 1.23.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- forms: 5.1.2
- guests: 4.3.0
- integration_google: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud_announcements: 3.0.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- support: 3.0.0
- survey_client: 3.0.0
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled: - activity: 4.0.0 (installed 2.5.2)
- admin_audit: 1.21.0
- bruteforcesettings: 4.0.0 (installed 2.0.1)
- encryption: 2.19.0
- files_pdfviewer: 4.0.0 (installed 0.11.1)
- files_rightclick: 0.15.1 (installed 1.6.0)
- groupfolders: 19.1.1 (installed 19.1.1)
- integration_homeassistant: 0.0.6 (installed 0.0.6)
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- user_ldap: 1.22.0 (installed 0.9.1)