Hey everyone I got one serious question to everybody.
Is there anyone using the auto upload without a problem at the moment?
My main issue is syncing the while library. Before the Nextcloud 7.x.x.x update on iOS everything was fine.
Now uploading everything drains my battery like nothing else. And uploads larger than 100MB are failing. Around 10 minutes uploading were ~500MB and a 10% battery drain. Also I am using my internal LAN as long I am connected. This gives me at least 1Gbit. There is no reason for taking this much battery aswell as the phone getting hot - even overheats when charging at the same time. Also the speed is poor but this does not even matter when working properly. Is it really only me or anyone else? I only got 1 or 2 thumbs up on the github issue.
Yes, I am using it and it works.
iOS 18.6 and app version 7.0.7.0
Cannot confirm behaviour on my side.
Which issue? Please give us the reference.
Thanks for answering.
First I put them together
offen 09:28AM - 16 Jul 25 UTC
geschlossen 08:18PM - 08 Aug 25 UTC
bug
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---
### Steps to reproduce (probably)
Initially my auto upload did not work anymore. Thats why I reset/redownloaded the app and began a new sync.
1. Download latest iOS app (I guess version 7 is culprit)
2. Start auto upload whole library with many files (photos and videos)
3. Wait until app is very unresponsive and phone is very hot and errors occur
I can add logs from iOS and Kubuntu server if I know what to look for. Theres so much in it.
### Expected behaviour
No errors, no burning phone, no unresponsive app
### Actual behaviour
423 WebDAV and incomplete upload errors occur and phone (14 pro) gets very hot (battery will drain 80% to 0% in about an hour). Keeping it on a charger causes overheat and it stops charging and probably throttles performance aswell. App crashes as well from time to time and is totally unresponsive. Sometimes is takes 30 seconds until my input registers.
<img src="https://github.com/user-attachments/assets/c5ffa98b-56aa-449f-ae46-32ce403bbb3c" width="340" height="650" />
### Reasoning or why should it be changed/implemented?
It worked fine before and it's a no brainer the app should work properly
### Environment data
**iOS version:** 18.5
**Nextcloud iOS app version:** 7.0.1 - 7.0.2.8 - 7.0.3.0
**Server operating system:** Kubuntu 24.04
**Web server:** Apache (Nextcloud AIO v11.3.0 docker engine)
**Database:** Version: PostgreSQL 17.5 on x86_64-pc-linux-musl, compiled by gcc (Alpine 14.2.0) 14.2.0, 64-bit (Nextcloud AIO v11.3.0 docker engine)
**PHP version:** Version: 8.3.22 (Nextcloud AIO v11.3.0 docker engine)
**Nextcloud version:** [Nextcloud Hub 10](https://nextcloud.com/) (31.0.6)
### I am glad to help in any way. Just tell me how :)
edit : iOS app update 7.0.4.4 did not change anything
but then seperated them
offen 08:15PM - 08 Aug 25 UTC
bug
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---
### Steps to reproduce
1. Install Kubuntu + Docker Engine + Nextcloud AIO
2. Install and connect Nextcloud app on iOS
3. Start auto upload the whole photo library
### Expected behaviour
Auto uploads should pass without errors
### Actual behaviour
Some files larger (probably) than 100MB fail to upload with error -9993
### Logs
```
2025-07-30 10:04:33 [DEBUG] Upload file 17-07-23 04-48-53 8198.mp4 with Identifier 0B25B129-10CE-459E-A69D-0FF4D209E2BD/L0/001 with size 141519813 [CHUNK 100000000, E2EE false]
2025-07-30 10:04:51 [ERROR] Upload incomplete: only 41519813 bytes sent.
2025-07-30 10:04:51 [ERROR] Upload file: https://test2.trolo.ddnss.de/remote.php/dav/files/richard/Photos/2017/17-07-23 04-48-53 8198.mp4, result: error -9993
```
### Reasoning or why should it be changed/implemented?
Self explaining I guess. Also versions 6.x.x.x worked like a charm - nothing like that. 7.x.x.x brought this.
### Environment data
**iOS version:** e.g. iOS 18.6
**Nextcloud iOS app version:** 7.0.7.0
**Server operating system:** Kubuntu 24.04.03 LTS
**Web server:** Apache, Caddy
**Database:** PostgreSQL 17.5
**PHP version:** 8.3.23
**Nextcloud version:** Hub 10 (31.0.7)
offen 08:11PM - 08 Aug 25 UTC
bug
### How to use GitHub
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---
### Steps to reproduce
1. Install Kubuntu + Docker Engine + Nextcloud AIO
2. Install and connect Nextcloud app on iOS
3. Start auto upload the whole photo library
### Expected behaviour
Phone should not overheat - versions 6.x.x.x worked like a charm - nothing like that. 7.x.x.x brought this.
### Actual behaviour
Phone overheats - especially when charging at the same time. If not charging, battery is dead after 2-3 hours while not even half of the library is done (~12000 files and half of them done)
### Logs
```
Nothing special I can see there. Tell me which log at which log levels I could provide
```
### Reasoning or why should it be changed/implemented?
It's not good for the battery and was already working properly!?
### Environment data
**iOS version:** e.g. iOS 18.6
**Nextcloud iOS app version:** 7.0.7.0
**Server operating system:** Kubuntu 24.04.03 LTS
**Web server:** Apache, Caddy
**Database:** PostgreSQL 17.5
**PHP version:** 8.3.23
**Nextcloud version:** Hub 10 (31.0.7)
Did you upload your whole library on version 7.0.7.0? I remember on v6 I placed the phone on the charger and left it with display active to check from time to time and see when it’s done. Right now this simply won’t work because the phone overheats and slows down or if not charging it’s dead after some hours.
For me it also works when I skip to upload every file. Then new files will be synced. What would happen if I record a longer/larger video I did not test so far. Probably fails with the -9993 error
1 Like
No, I have no photos on my phone. Whenever I create a photo I auto upload it and auto delete it right away from the camera roll.
Master_X:
Hey everyone I got one serious question to everybody.
Is there anyone using the auto upload without a problem at the moment?
My main issue is syncing the while library. Before the Nextcloud 7.x.x.x update on iOS everything was fine.
Now uploading everything drains my battery like nothing else. And uploads larger than 100MB are failing. Around 10 minutes uploading were ~500MB and a 10% battery drain. Also I am using my internal LAN as long I am connected. This gives me at least 1Gbit. There is no reason for taking this much battery aswell as the phone getting hot - even overheats when charging at the same time. Also the speed is poor but this does not even matter when working properly. Is it really only me or anyone else? I only got 1 or 2 thumbs up on the github issue.
the iOS Nextcloud 7.x app has a bug with auto-upload causing battery drain, overheating, and failed large uploads. Workarounds: disable auto-upload, split files, or use a third-party app like PhotoSync until it’s fixed in an update.
Joe_Hartzel:
the iOS Nextcloud 7.x app has a bug with auto-upload causing battery drain, overheating, and failed large uploads. Workarounds: disable auto-upload, split files, or use a third-party app like PhotoSync until it’s fixed in an update.
I know. I posted the bug reports. Today there was a new version which fixed the failing uploads. Phone still gets hot
Good to hear uploads are working again. Hopefully the overheating gets addressed in the next release