Auto Upload is skipping random pics

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • 30.0.8 - 30.0.8.1
  • Operating system and version (e.g., Ubuntu 24.04):
    • Linux 5.15.0-133-generic #144-Ubuntu SMP Fri Feb 7 20:47:38 UTC 2025 x86_64
  • Web server and version (e.g, Apache 2.4.25):
    • Apache (fpm-fcgi)
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • nginx
  • PHP version (e.g, 8.3):
    • 8.3.19
  • Is this the first time you’ve seen this error? (Yes / No):
    • Maybe
  • When did this problem seem to first start?
    • Just noticed it today
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • Ubuntu VM running SNAP install on Proxmox host
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • Cloudflare

Summary of the issue you are facing:

I’ve been duplicating my camera uploads from my android (samsubg galaxy) phone for a long time now between both dropbox and nextclound (different target folders). I was about to ditch dropbox completely but after spot checking, I noticed that not all of my pictures are actually uploading to nextcloud. Every month there are 1 or 2 pics that simply didn’t auto-upload. No failure notifications when it happened, otherwise I would have noticed it sooner. Pics before and after the missing ones were there. Doesn’t seem to be any reason for it. Any ideas?

Steps to replicate it (hint: details matter!):

  1. Unfortunately, not really anything I can do to replicate since it was something I noticed after spot checking. I suppose the only way I could try to get it to do it is to take a bunch of pics and see if any DON’T upload.

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

my "Logging" screen is actually completely blank.

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

PASTE

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
1 Like

I noticed the same thing today. Also no logs.

In one case I have two photos taken on the same minute (aka both 20:11) first one was not uploaded but the second one was. (9. April)
Another time its a gap of 14 days or so where none of my 17 photos or one video was uploaded. (January)

It happened at least once

This is probably an issue with the android app and not the server.

Maybe it should make a post on github about it?