Authentication confirm button grayed out and can't complete an admin action of any sort

ℹ️ Support
1

Nextcloud version (eg, 20.0.5): 25.0.0
Operating system and version (eg, Ubuntu 20.04): AlmaLinux 8.6
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.54
PHP version (eg, 7.4): 8.1

The issue you are facing:
When trying to do various things in the settings, I get presented with a box asking for my password. The problem is that when I enter my password, the confirm button doesn't light up and if I hit return it tells me there was a problem. This is on a fresh install.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Download setup-nextcloud.php
  2. Upload to server
  3. Run installer and let it finish while connecting it to MySQL.
  4. Go to Apps
  5. Enable or Disable whatever apps until it prompts you for your password to verify it’s you.

The output of your Nextcloud log in Admin > Logging:

No relevant errors to the issue of authenticating to complete an action.

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => '***********',
  'passwordsalt' => '***********************************',
  'secret' => '****************************************************',
  'trusted_domains' => 
  array (
    0 => 'mydomain.tld',
  ),
  'datadirectory' => '***********/public_html/data',
  'dbtype' => 'mysql',
  'version' => '25.0.0.18',
  'overwrite.cli.url' => 'https://mydomain.tld',
  'dbname' => '**********',
  'dbhost' => 'localhost',
  'dbport' => '****',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '***********',
  'dbpassword' => '**********',
  'installed' => true,
  'maintenance' => false,
  'app_install_overwrite' => 
  array (
    0 => 'discoursesso',
  ),
);

The output of your Apache/nginx/system log in /var/log/____:

[Wed Nov 02 00:09:22.643730 2022] [authz_core:error] [pid 327103:tid 139887856531200] [client 54.37.79.75:52342] AH01630: client denied by server configuration: /var/www/html/.env
[Wed Nov 02 00:10:12.496472 2022] [mpm_event:notice] [pid 911:tid 139888693610816] AH00493: SIGUSR1 received.  Doing graceful restart
[Wed Nov 02 00:10:12.623841 2022] [ssl:warn] [pid 911:tid 139888693610816] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Wed Nov 02 00:10:12.624920 2022] [ssl:warn] [pid 911:tid 139888693610816] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Wed Nov 02 00:10:12.625560 2022] [lbmethod_heartbeat:notice] [pid 911:tid 139888693610816] AH02282: No slotmem from mod_heartmonitor
[Wed Nov 02 00:10:12.625795 2022] [mpm_event:notice] [pid 911:tid 139888693610816] AH00489: Apache/2.4.54 (Unix) OpenSSL/1.1.1k configured -- resuming normal operations
[Wed Nov 02 00:10:12.625807 2022] [core:notice] [pid 911:tid 139888693610816] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Wed Nov 02 00:11:12.266325 2022] [mpm_event:notice] [pid 911:tid 139888693610816] AH00493: SIGUSR1 received.  Doing graceful restart
[Wed Nov 02 00:11:12.296454 2022] [ssl:warn] [pid 911:tid 139888693610816] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Wed Nov 02 00:11:12.297232 2022] [ssl:warn] [pid 911:tid 139888693610816] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Wed Nov 02 00:11:12.297664 2022] [lbmethod_heartbeat:notice] [pid 911:tid 139888693610816] AH02282: No slotmem from mod_heartmonitor
[Wed Nov 02 00:11:12.297895 2022] [mpm_event:notice] [pid 911:tid 139888693610816] AH00489: Apache/2.4.54 (Unix) OpenSSL/1.1.1k configured -- resuming normal operations
[Wed Nov 02 00:11:12.297911 2022] [core:notice] [pid 911:tid 139888693610816] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Wed Nov 02 00:36:12.518222 2022] [mpm_event:notice] [pid 911:tid 139888693610816] AH00493: SIGUSR1 received.  Doing graceful restart
[Wed Nov 02 00:36:12.551610 2022] [ssl:warn] [pid 911:tid 139888693610816] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Wed Nov 02 00:36:12.552440 2022] [ssl:warn] [pid 911:tid 139888693610816] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name
[Wed Nov 02 00:36:12.552984 2022] [lbmethod_heartbeat:notice] [pid 911:tid 139888693610816] AH02282: No slotmem from mod_heartmonitor
[Wed Nov 02 00:36:12.553184 2022] [mpm_event:notice] [pid 911:tid 139888693610816] AH00489: Apache/2.4.54 (Unix) OpenSSL/1.1.1k configured -- resuming normal operations
[Wed Nov 02 00:36:12.553192 2022] [core:notice] [pid 911:tid 139888693610816] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Wed Nov 02 00:42:34.097791 2022] [authz_core:error] [pid 394193:tid 139887764211456] [client 54.37.79.75:33124] AH01630: client denied by server configuration: /var/www/html/.env
[Wed Nov 02 01:28:08.454069 2022] [authz_core:error] [pid 394193:tid 139887680284416] [client 185.148.240.46:36408] AH01630: client denied by server configuration: /var/www/html/.env
[Wed Nov 02 01:51:00.798489 2022] [authz_core:error] [pid 394193:tid 139888038508288] [client 185.254.196.223:41394] AH01630: client denied by server configuration: /var/www/html/.env
[Wed Nov 02 02:10:06.451969 2022] [authz_core:error] [pid 394193:tid 139887579571968] [client 54.37.79.75:33792] AH01630: client denied by server configuration: /var/www/html/.env
[Wed Nov 02 02:49:31.295244 2022] [authz_core:error] [pid 394193:tid 139887436896000] [client 34.68.164.191:37630] AH01630: client denied by server configuration: /var/www/html/.env

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

None exists.
2

This will be fixed with 25.0.1

3

So then for now I’m just screwed and can’t update any of my settings? Should I go ahead and upgrade to 25.0.1 RC 1?

4

No, the workaround is to use the [ENTER] key

5

I did try that and it says authentication failed.

6

Then your password is wrong

7

My password is correct because I used a password saver, 2 to be exact just in case, and still have the problem.

8

I confirm that you cannot continou with enter.

also in basic settings the password box that pops up for email is the old one where as changing cron job the new one popsup.

I can also confirm that in 25 rc1 the continue
issue is solved.

9

Thanks. I updated to the latest release of 25.0.1 and all is good now.