apps.nextcloud.com is not reachable from my public IP (possible IP block)

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Issue: apps.nextcloud.com not reachable from my public IP

Hello!

Our network cannot access https://apps.nextcloud.com from our public IP:
160.20.200.210

What happens

  • ERR_CONNECTION_TIMED_OUT for any device on our network
  • curl and ping do not respond
  • traceroute stops in the upstream provider
  • No firewall rules on our side blocking this
  • The site works normally from:
    • 4G mobile network
    • Another ISP
    • VPN connection

This strongly suggests that our IP is blocked or rate-limited by the App Store infrastructure (Hetzner).

Expected behaviour

The domain https://apps.nextcloud.com should load normally.

Additional information

Please check if the IP 160.20.200.210 is blocked on your side and whitelist it if possible.Thank you

2

There are several fail2ban-filters:

If there are more than 15 accesses to the “main” apps.json or more than 10 accesses to platform-specific apps.json files within 10 minutes, the IP address is jailed for one hour.

If this:

curl -s -o /dev/null -w '%{http_code}\n' -I https://apps.nextcloud.com/

.. answers you with return code → 429 ← , then your IP is rate-limited for one hour.

h.t.h.

ernolf

3

Please don’t open the same issue on different plattforms or at least link them: apps.nextcloud.com is not reachable from my public IP (possible IP block) · Issue #1674 · nextcloud/appstore · GitHub

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