Apps: eternal doc loading (android), repeating popup on ios

I have two issues regarding the app and documents.

Android app: Eternal loading when clicking a .odt file. Samsung S10. Works fine on ios app.

iOS app on ipad: when opening a .odt file, every time, “welcome movie clip” which ends up with information about “nextcloud on all your devices” pops up. Does not happen on Android. Same user account.

Did an install of NC AIO docker yesterday, my first. All default parameters. Got up and running in a breeze.

Ran on Ubuntu 20.04 LTS yesterday. Upgraded to 22.04 LTS today, no change. Hardware is Pi4 with 4GB memory. 500GB nvme USB drive, also used for boot.

Nextcloud version: AIO docker 27.1.5
Operating system and version: Ubuntu 22.04 LTS on Pi4
Apache or nginx version: 2.4.58
PHP version : 8.1.27

From Apache log, new identical entry comes every 5-10 seconds.

ERR ts=1706804790.9075835 logger=http.handlers.reverse_proxy msg=aborting with incomplete response upstream=localhost:8000 duration=0.003674258 request={"remote_ip":"<my public ip>","remote_port":"6082","client_ip":"<my public ip>","proto":"HTTP/2.0","method":"GET","host":"<my domain>","uri":"/apps/firstrunwizard/img/Nextcloud.mp4","headers":{"Sec-Fetch-Mode":["no-cors"],"Accept":["*/*"],"Accept-Encoding":["identity"],"Range":["bytes=0-2560100"],"Cookie":[],"Accept-Language":["nb-NO,nb;q=0.9"],"X-Forwarded-Host":["<my domain>"],"Sec-Fetch-Dest":["video"],"X-Playback-Session-Id":["2D604F2F-5EA2-4EEE-88A4-94C68D411990"],"X-Forwarded-Proto":["https"],"User-Agent":["Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"],"X-Forwarded-For":["<my public ip>"],"Sec-Fetch-Site":["same-origin"]},"tls":{"resumed":false,"version":772,"cipher_suite":4867,"proto":"h2","server_name":"<my domain>"}} error=writing: http2: stream closed

Nextcloud log:

System config value davstorage.request_timeout set to integer 3600
System config value trusted_domains => 1 set to string <my domain>
System config value overwrite.cli.url set to string https://<my domain>/
System config value htaccess.RewriteBase set to string /
.htaccess has been updated
System config value dbpersistent set to boolean false
System config value files_external_allow_create_new_local set to boolean false
System config value trusted_proxies => 0 set to string
System config value trusted_proxies => 1 set to string ::1
Config value base_endpoint for app notify_push set to https://<my domain>/push
Config value wopi_url for app richdocuments set to https://<my domain>/
No ipv6-address found for <my domain>.
Config value wopi_allowlist for app richdocuments set to <my public ip>,,,,,fd00::/8,::1
System config value enabledPreviewProviders => 0 set to string OC\Preview\Imaginary
System config value preview_imaginary_url set to string http://nextcloud-aio-imaginary:9000
waiting for Fulltextsearch to become available...
waiting for Fulltextsearch to become available...
waiting for Fulltextsearch to become available...
    "search_platform": "OCA\\FullTextSearch_Elasticsearch\\Platform\\ElasticSearchPlatform",
    "app_navigation": "0",
    "provider_indexed": "",
    "cron_err_reset": "1706723647",
    "tick_ttl": "1800",
    "collection_indexing_list": "50",
    "migration_24": "1",
    "collection_internal": "local"
    "elastic_host": "http:\/\/elastic:5c05c0fb1a21b432b2651679baa85698a5d79cbfeffb7656@nextcloud-aio-fulltextsearch:9200",
    "elastic_index": "nextcloud-aio",
    "fields_limit": "10000",
    "es_ver_below66": "0",
    "elastic_logger_enabled": "1",
    "analyzer_tokenizer": "standard",
    "allow_self_signed_cert": "false"
    "files_local": "1",
    "files_external": "0",
    "files_group_folders": "0",
    "files_encrypted": "0",
    "files_federated": "0",
    "files_size": "20",
    "files_pdf": "1",
    "files_office": "1",
    "files_image": "0",
    "files_audio": "0",
    "files_chunk_size": "2"
+ '[' true = true ']'
+ '[' 443 = 443 ']'
++ dig nextcloud-aio-apache A +short +search
++ grep '^[0-9.]\+$'
++ head -n1
++ sort
++ dig nextcloud-aio-apache AAAA +short +search
++ grep '^[0-9a-f:]\+$'
++ ++ head -n1
++ dig nextcloud-aio-mastercontainer A +short +search
++ grep '^[0-9.]\+$'
++ ++ head -n1
++ dig nextcloud-aio-mastercontainer AAAA +short +search
++ grep '^[0-9a-f:]\+$'
++ ++ head -n1
+ sed -i 's|^;listen.allowed_clients|listen.allowed_clients|' /usr/local/etc/php-fpm.d/www.conf
+ sed -i 's|listen.allowed_clients.*|listen.allowed_clients =,::1,,,,|' /usr/local/etc/php-fpm.d/www.conf
+ sed -i '/^listen.allowed_clients/s/,,/,/g' /usr/local/etc/php-fpm.d/www.conf
+ sed -i '/^listen.allowed_clients/s/,$//' /usr/local/etc/php-fpm.d/www.conf
+ grep listen.allowed_clients /usr/local/etc/php-fpm.d/www.conf
listen.allowed_clients =,::1,,
+ set +x
[01-Feb-2024 12:18:08] NOTICE: fpm is running, pid 406
[01-Feb-2024 12:18:08] NOTICE: ready to handle connections
Activating Collabora config...
✓ Reset callback url autodetect
Checking configuration
🛈 Configured WOPI URL: https://<my domain>/
🛈 Configured public WOPI URL: https://<my domain>
🛈 Configured callback URL: 
✓ Fetched /hosting/discovery endpoint
✓ Valid mimetype response
✓ Valid capabilities entry
✓ Fetched /hosting/capabilities endpoint
✓ Detected WOPI server: Collabora Online Development Edition
Collabora URL (used for Nextcloud to contact the Collabora server):
  https://<my domain>/
Collabora public URL (used in the browser to open Collabora):
  https://<my domain>
Callback URL (used by Collabora to connect back to Nextcloud):
  autodetected (will use the same URL as your user for browsing Nextcloud)

hi @Homehoster welcome to the forum :handshake:

Please use the search - lot of issues have been discussed already.

Please don’t mix multiple issues in one topic - it makes the problem harder to understand an solve. One one topic per issue and link them together if required.

Regarding android problem such issue discussed shortly -seems to be a regression in last app version…
For IoS I can’t say but sounds strange…