App Site not available

Yes, without WLAN with Smarthome the site is accessible, thanks for the tip. What else can I do or check in the script on the server?

have you installed any apps so far?
if you’re trying to access the url via browser - is there any script-/ad-blocker active? if so: please deactivate… (it would only effect the direct connection)
do you have a dns-server of your own installed? try another one like 8.8.8.8 (google)

The DNS server of the Fritzbox is used. Nothing has been moved there. It was always working a few weeks ago, but not anymore a few days before. No apps were installed except the standard apps.

even no update and such?
was there any change from your provider?
have you tried rebooting your fritzbox/nc-instance, already?

What should now be changed here?

8.8.8.8 and 8.8.4.4 as your DNS servers (IP4)
Unfortunately I cannot upload a screenshot here. I try to enter the data in the Fritzbox.

and
The Google Public DNS IPv6 addresses are as follows:

2001:4860:4860::8888

Fritzbox and restart the NC instance. Now it works again. Funny thing about that. I’ll just watch it. Thanks for the help. :wink:

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try going back to your old settings… just for trying if it was the restart that helped…

I read this first because the Google DNS should be better anyway. I can test your wish tonight. Thanks

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Same problem for me. I’ve already opened this topic: https://help.nextcloud.com/t/apps-nextcloud-com-down-only-for-me/76673

The app store is available when I am outside of my home network.
Does anyone now the “bantime” when I made too many requests?

then the problem with me will be the same. What nonsense. I have my server on a dedicated Raspberry at home. Why would they ban the AppStore I wish that Nextcloud would express itself, even if it is only the free community version.

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Quite interessting. I just restarted my FritzBox and I am able to reach out to apps.nextcloud.com again. I don’t know what was wrong with my FritzBox…
But seems to be solved then for me. Thank you very much!

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apparently it might have been a problem with your router and/or internetprovider. (maybe an internal change from ipv4 to ipv6 or something. but this is just looking into a chrystal ball)

that’s exactly how it seems to have been. the connection was no longer via IP4 but via rIP6. According to nslookup determined. I also took the DNS server from Google and rebooted the Nextcloud server. It’s been up and running ever since. Let’s see if the problem occurs again.

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Problem came back again. This time a restart of the FritzBox did not help…
I changed the DNS Server in the FritzBox to
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860::8888 and 2001:4860:4860::8844

Now I can reach out to apps.nextcloud.com again. Definitely a FritzBox problem…

Edit:
Or maybe a Telekom problem as the previous FritzBox setting was “Retrieve DNS from ISP”.

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2 posts were merged into an existing topic: Nextcloud.com slow download speed

Have the same issue, local dig brings correct route:

dig apps.nextcloud.com

; <<>> DiG 9.11.3-1ubuntu1.13-Ubuntu <<>> apps.nextcloud.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18954
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;apps.nextcloud.com.		IN	A

;; ANSWER SECTION:
apps.nextcloud.com.	1346	IN	A	176.9.217.53

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Fri Oct 09 12:55:36 CEST 2020
;; MSG SIZE  rcvd: 63

But I can’t reach it…

grep "Could not connect to appstore" /mnt/raid/nextcloud/data/nextcloud.log | wc -l
396

I do not use Fritzbox DNS, but PI Hole instead.
I find out that http is working fine, but https drives to IPv6 Address that has some problems:

curl -v apps.nextcloud.com
* Rebuilt URL to: apps.nextcloud.com/
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0*   Trying 176.9.217.53...
* TCP_NODELAY set
* Connected to apps.nextcloud.com (176.9.217.53) port 80 (#0)
> GET / HTTP/1.1
> Host: apps.nextcloud.com
> User-Agent: curl/7.58.0
> Accept: */*
> 
< HTTP/1.1 301 Moved Permanently
< Date: Fri, 09 Oct 2020 10:56:13 GMT
< Server: Apache/2.4.29 (Ubuntu)
< Location: https://apps.nextcloud.com//
< Content-Length: 320
< Content-Type: text/html; charset=iso-8859-1
< 
{ [320 bytes data]

100   320  100   320    0     0   1666      0 --:--:-- --:--:-- --:--:--  1658
100   320  100   320    0     0   1658      0 --:--:-- --:--:-- --:--:--  1658
* Connection #0 to host apps.nextcloud.com left intact
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>301 Moved Permanently</title>
</head><body>
<h1>Moved Permanently</h1>
<p>The document has moved <a href="https://apps.nextcloud.com//">here</a>.</p>
<hr>
<address>Apache/2.4.29 (Ubuntu) Server at apps.nextcloud.com Port 80</address>
</body></html>

#HTTPS

curl -v https://apps.nextcloud.com 
* Rebuilt URL to: https://apps.nextcloud.com/
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0*   Trying 176.9.217.53...
* TCP_NODELAY set
*   Trying 2a01:4f8:130:32f1::53...
* TCP_NODELAY set
* Immediate connect fail for 2a01:4f8:130:32f1::53: Network is unreachable
*   Trying 2a01:4f8:130:32f1::53...
* TCP_NODELAY set
* Immediate connect fail for 2a01:4f8:130:32f1::53: Network is unreachable

  0     0    0     0    0     0      0      0 --:--:--  0:00:01 --:--:--     0*   Trying 2a01:4f8:130:32f1::53...

Flushing DNS cache does not help, between GET and answer is more than 9000 ms.

Speed test of Google also does not work well https://developers.google.com/speed/pagespeed/insights/?hl=de&url=https://apps.nextcloud.com

OR

I am using telekom without fritzbox, and have the same issue. I cannot reach apps.nextcloud.com

I have the same problems …

I tried it via the data center, cellular network, VPN provider and and and …

Strangely, it’s been like that for a few days. At night it seems to work again.