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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 25.0.3
Operating system and version (eg, Ubuntu 20.04): Linux c6735d82c91c 4.4.180+ #42962 SMP Wed Sep 21 10:56:47 CST 2022 x86_64 GNU/Linux
Apache or nginx version (eg, Apache 2.4.25): nginx/1.20.2
PHP version (eg, 7.4): v8.0.25
Docker image: linuxserver/nextcloud:25.0.3
Docker version : 20.10.3, build 55f0773
Host OS: DSM 7.1.1-42962 Update 1
Hardware: Synlogy DS918+
The issue you are facing:
A notification that read as “Update for Related Resources to version 1.0.4 is available.” shows up.
I checked the Github tags. The latest is indeed 1.0.4.
I went to the Apps pages. It showed “All apps are up-to-date.” and the app Related Resources is listed as 1.0.3. No update button was shown.
I have tried to run the occ command to update the app as following. It didn’t update it.
$ php /config/www/nextcloud/occ app:update related_resources
$ php /config/www/nextcloud/occ app:list
Enabled:
- activity: 2.17.0
- circles: 25.0.0
- cloud_federation_api: 1.8.0
- comments: 1.15.0
- contactsinteraction: 1.6.0
- dashboard: 7.5.0
- dav: 1.24.0
- federatedfilesharing: 1.15.0
- federation: 1.15.0
- files: 1.20.1
- files_excludedirs: 1.0.0-beta
- files_external: 1.17.0
- files_pdfviewer: 2.6.0
- files_rightclick: 1.4.0
- files_sharing: 1.17.0
- files_trashbin: 1.15.0
- files_versions: 1.18.0
- firstrunwizard: 2.14.0
- logreader: 2.10.0
- lookup_server_connector: 1.13.0
- nextcloud_announcements: 1.14.0
- notifications: 2.13.1
- oauth2: 1.13.0
- password_policy: 1.15.0
- photos: 2.0.1
- previewgenerator: 5.1.1
- privacy: 1.9.0
- provisioning_api: 1.15.0
- recommendations: 1.4.0
- related_resources: 1.0.3
- serverinfo: 1.15.0
- settings: 1.7.0
- sharebymail: 1.15.0
- support: 1.8.0
- survey_client: 1.13.0
- systemtags: 1.15.0
- text: 3.6.0
- theming: 2.0.1
- twofactor_backupcodes: 1.14.0
- twofactor_totp: 7.0.0
- updatenotification: 1.15.0
- user_status: 1.5.0
- viewer: 1.9.0
- weather_status: 1.5.0
- workflowengine: 2.7.0
Disabled:
- admin_audit
- bruteforcesettings
- encryption
- suspicious_login
- user_ldap
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- open my Nextcloud web interface.
- Check the notification
- Check the Apps page
The output of your Nextcloud log in Admin > Logging:
[Irrelevant]
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'datadirectory' => '/data',
'instanceid' => 'ocinxyg1kkgl',
'passwordsalt' => '[omitted for security]',
'secret' => '[omitted for security]',
'trusted_domains' =>
array (
0 => '[omitted for security]',
),
'dbtype' => 'mysql',
'version' => '25.0.3.2',
'trusted_proxies' =>
array (
0 => 'swag',
),
'overwrite.cli.url' => '[omitted for security]',
'dbname' => 'nextcloud',
'dbhost' => 'mariadb:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '[omitted for security]',
'dbpassword' => '[omitted for security]',
'installed' => true,
'default_phone_region' => 'GB',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'redis',
'port' => 6379,
'timeout' => 1.5,
),
'preview_max_x' => NULL,
'preview_max_y' => NULL,
'jpeg_quality' => '80',
'preview_max_scale_factor' => 1.5,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\MP3',
1 => 'OC\\Preview\\TXT',
2 => 'OC\\Preview\\MarkDown',
3 => 'OC\\Preview\\OpenDocument',
4 => 'OC\\Preview\\Krita',
5 => 'OC\\Preview\\Imaginary',
),
'preview_imaginary_url' => 'http://imaginary:9000',
'app_install_overwrite' =>
array (
0 => 'files_excludedirs',
),
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'nextcloud',
'mail_domain' => '[omitted for security]',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => '[omitted for security]',
'mail_smtpport' => '587',
'mail_smtpname' => '[omitted for security]',
'mail_smtppassword' => '[omitted for security]',
'maintenance' => false,
'loglevel' => 2,
'theme' => '',
);
The output of your Apache/nginx/system log in /var/log/____
:
[Irrelevant]
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
[Irrelevant]