Good morning, I have a problem with the app on iPhone (iOS 17.4.1 and Nextcloud version 28). However I tried to connect the app to the nextcloud demo server “https://nextcloud27.our-servers.de/” (Username: user password: demo123) and the app works perfectly.
The problem arose after reinstalling nextcloud.
Steps to reproduce
Install or reinstall app nextcloud on iPhone
login on server
error browser the app interface does not open but rather the web interface
Expected behaviour
Expected native app look and feel.
Actual behaviour
App thinks it’s a browser, and shows an error that it’s outdated.
Additionally, login credentials are not saved, closing and reopening the app prompts for login again.
Info
iOS version: 17.4.1
Nextcloud iOS app version: 5.2.7
Server operating system: Debian GNU/Linux 12 (bookworm)
Web server: Lighttpd
Database: 10.11.6-MariaDB
PHP version: 8.2.18
Nextcloud version: 28.0.5
It does something for the login flow, so it authenticates with your user (and perhaps with a second factor via browser), then it creates a dedicated app password for the app. But after you authenticated this device, it should go back to your nextcloud app.
This is not supported, and there is no documented configuration that someone shared.
In such a case, I’d check the server logs that are created during this login procedure, is there an error, a resource that failed to load. Perhaps in some regard it behaves differently and the ios-app cannot finish the login properly…
wow, thanks for your interest, but I didn’t understand anything. Regarding the logs, I looked at the nextcloud one and it doesn’t show any error indications. For example, I see when I make a mistake with the password but then nothing. What log are we talking about ? could you give me directions to perhaps activate a more detailed one? Thank you
reinstalled Nextcloud with APACHE server. Now the iOS and ANDROID APP work perfectly. So I have to conclude that the problem lies in the web server Lighttpd