The Basics
- Nextcloud Server version:
30.0.4
- Operating system and version:
Docker on Windows 10
- Reverse proxy and version:
None
- PHP version:
8.3.14
- Is this the first time you’ve seen this error? (Yes / No):
No, seeing this since at least one older version
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO 10.2.0
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
When the Appstore is opened, the images and videos of app discover do not load.
This is only an issue as it produces an error in the logs; I would be glad about a way to simply turn app discover off.
However, it may also be an indicator that my network configuration is broken, as hinted in this thread. Yet, I did not change anything from the standard settings in the AIO so I find this possibility unlikely.
I can open the links in the browser without problem on my client computer as well as on the host.
Screenshot:
Steps to replicate it (hint: details matter!):
- Open Appstore
Log entries
Nextcloud
{
"reqId": "[...]",
"level": 3,
"time": "2025-01-11T16:15:45+00:00",
"remoteAddr": "127.0.0.1",
"user": "[Admin-account]",
"app": "index",
"method": "GET",
"url": "/settings/api/apps/media?fileName=https%3A%2F%2Fgithub.com%2Fnextcloud%2Ffirstrunwizard%2Fraw%2Fmaster%2Fimg%2FNextcloud.webm",
"message": "Exception thrown: OCP\\Files\\NotFoundException",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0",
"version": "30.0.4.1",
"exception": {
"Exception": "OCP\\Files\\NotFoundException",
"Message": "",
"Code": 0,
"Trace": [
{
"file": "/var/www/html/lib/private/Files/Node/Folder.php",
"line": 81,
"function": "getFileInfo",
"class": "OC\\Files\\Node\\Node",
"type": "->",
"args": [
false
]
},
{
"file": "/var/www/html/lib/private/Files/SimpleFS/SimpleFolder.php",
"line": 33,
"function": "getDirectoryListing",
"class": "OC\\Files\\Node\\Folder",
"type": "->",
"args": []
},
{
"file": "/var/www/html/apps/settings/lib/Controller/AppSettingsController.php",
"line": 149,
"function": "getDirectoryListing",
"class": "OC\\Files\\SimpleFS\\SimpleFolder",
"type": "->",
"args": []
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 208,
"function": "getAppDiscoverMedia",
"class": "OCA\\Settings\\Controller\\AppSettingsController",
"type": "->",
"args": [
"https://github.com/nextcloud/firstrunwizard/raw/master/img/Nextcloud.webm"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 114,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
{
"__class__": "OCA\\Settings\\Controller\\AppSettingsController"
},
"getAppDiscoverMedia"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 161,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
{
"__class__": "OCA\\Settings\\Controller\\AppSettingsController"
},
"getAppDiscoverMedia"
]
},
{
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": [
"OCA\\Settings\\Controller\\AppSettingsController",
"getAppDiscoverMedia",
{
"__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
},
{
"_route": "settings.appsettings.getappdiscovermedia"
}
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 1003,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": [
"/settings/api/apps/media"
]
},
{
"file": "/var/www/html/index.php",
"line": 24,
"function": "handleRequest",
"class": "OC",
"type": "::",
"args": []
}
],
"File": "/var/www/html/lib/private/Files/Node/Node.php",
"Line": 90,
"message": "",
"exception": [],
"CustomMessage": "Exception thrown: OCP\\Files\\NotFoundException"
},
"id": "[...]"
}
Web Browser
GET
https://[My-cloud-URL]/settings/api/apps/media?fileName=https://nextcloud.com/c/uploads/2024/09/Nextcloud-Hub-9-1024x576.jpg
[HTTP/2 500 126ms]
GET
https://[My-cloud-URL]/settings/api/apps/media?fileName=https://github.com/nextcloud/firstrunwizard/raw/master/img/Nextcloud.webm
NS_BINDING_ABORTED
HTTP-Laden ist mit dem Status 500 fehlgeschlagen. Laden der Medienressource https://[My-cloud-URL]/settings/api/apps/media?fileName=https%3A%2F%2Fgithub.com%2Fnextcloud%2Ffirstrunwizard%2Fraw%2Fmaster%2Fimg%2FNextcloud.webm fehlgeschlagen. discover
GET
https://[My-cloud-URL]/settings/api/apps/media?fileName=https://github.com/nextcloud/firstrunwizard/raw/master/img/Nextcloud.mp4
[HTTP/2 500 117ms]
HTTP-Laden ist mit dem Status 500 fehlgeschlagen. Laden der Medienressource https://[My-cloud-URL]/settings/api/apps/media?fileName=https%3A%2F%2Fgithub.com%2Fnextcloud%2Ffirstrunwizard%2Fraw%2Fmaster%2Fimg%2FNextcloud.mp4 fehlgeschlagen. discover
Alle Kandidaten für die Ressource konnten nicht geladen werden. Medien-Laden pausiert. discover
Web server / Reverse Proxy
No log in /var/log/____; output of the Apache container’s log:
2025-01-11 16:39:31 {"level":"error","ts":1736609971.4457364,"logger":"http.handlers.reverse_proxy","msg":"aborting with incomplete response","upstream":"127.0.0.1:8000","duration":0.271117877,"request":{"remote_ip":"172.18.0.1","remote_port":"44660","client_ip":"172.18.0.1","proto":"HTTP/2.0","method":"GET","host":"[My-cloud-URL]","uri":"/apps/files_pdfviewer/js/files_pdfviewer-main.js?v=1ca13fe7-29","headers":{"Sec-Fetch-Dest":["script"],"X-Forwarded-For":["172.18.0.1"],"X-Forwarded-Proto":["https"],"X-Forwarded-Host":["[My-cloud-URL]"],"Accept":["*/*"],"Sec-Fetch-Site":["same-origin"],"Accept-Encoding":["gzip, deflate, br"],"Cookie":["REDACTED"],"User-Agent":["Mozilla/5.0 (iPhone; CPU iPhone OS 18_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1.1 Mobile/15E148 Safari/604.1"],"Sec-Fetch-Mode":["no-cors"],"Accept-Language":["de-DE,de;q=0.9"],"Priority":["u=1, i"]},"tls":{"resumed":false,"version":772,"cipher_suite":4865,"proto":"h2","server_name":"[My-cloud-URL]"}},"error":"reading: context canceled"}
2025-01-11 16:39:31 {"level":"error","ts":1736609971.4458575,"logger":"http.handlers.reverse_proxy","msg":"aborting with incomplete response","upstream":"127.0.0.1:8000","duration":0.297210799,"request":{"remote_ip":"172.18.0.1","remote_port":"44660","client_ip":"172.18.0.1","proto":"HTTP/2.0","method":"GET","host":"[My-cloud-URL]","uri":"/apps/viewer/js/viewer-init.mjs?v=1ca13fe7-29","headers":{"X-Forwarded-Host":["[My-cloud-URL]"],"Origin":["[My-cloud-URL]"],"Accept-Language":["de-DE,de;q=0.9"],"Priority":["u=1, i"],"Accept-Encoding":["gzip, deflate, br"],"Sec-Fetch-Site":["same-origin"],"Cookie":["REDACTED"],"User-Agent":["Mozilla/5.0 (iPhone; CPU iPhone OS 18_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1.1 Mobile/15E148 Safari/604.1"],"Accept":["*/*"],"Sec-Fetch-Dest":["script"],"Sec-Fetch-Mode":["cors"],"X-Forwarded-For":["172.18.0.1"],"X-Forwarded-Proto":["https"]},"tls":{"resumed":false,"version":772,"cipher_suite":4865,"proto":"h2","server_name":[My-cloud-URL]}},"error":"reading: context canceled"}
2025-01-11 16:39:31 {"level":"error","ts":1736609971.4459527,"logger":"http.handlers.reverse_proxy","msg":"aborting with incomplete response","upstream":"127.0.0.1:8000","duration":0.232226257,"request":{"remote_ip":"172.18.0.1","remote_port":"44660","client_ip":"172.18.0.1","proto":"HTTP/2.0","method":"GET","host":"[My-cloud-URL]","uri":"/dist/core-main.js?v=1ca13fe7-29","headers":{"Priority":["u=1, i"],"X-Forwarded-For":["172.18.0.1"],"X-Forwarded-Host":["[My-cloud-URL]"],"Sec-Fetch-Mode":["no-cors"],"Sec-Fetch-Dest":["script"],"Accept":["*/*"],"Sec-Fetch-Site":["same-origin"],"Cookie":["REDACTED"],"X-Forwarded-Proto":["https"],"Accept-Language":["de-DE,de;q=0.9"],"Accept-Encoding":["gzip, deflate, br"],"User-Agent":["Mozilla/5.0 (iPhone; CPU iPhone OS 18_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1.1 Mobile/15E148 Safari/604.1"]},"tls":{"resumed":false,"version":772,"cipher_suite":4865,"proto":"h2","server_name":[My-cloud-URL]}},"error":"reading: context canceled"}
2025-01-11 16:39:31 {"level":"error","ts":1736609971.4460866,"logger":"http.handlers.reverse_proxy","msg":"aborting with incomplete response","upstream":"127.0.0.1:8000","duration":0.019253749,"request":{"remote_ip":"172.18.0.1","remote_port":"44660","client_ip":"172.18.0.1","proto":"HTTP/2.0","method":"GET","host":[My-cloud-URL],"uri":"/dist/core-common.js?v=1ca13fe7-29","headers":{"Priority":["u=1, i"],"Accept-Encoding":["gzip, deflate, br"],"Sec-Fetch-Mode":["no-cors"],"Cookie":["REDACTED"],"Sec-Fetch-Dest":["script"],"Accept":["*/*"],"Sec-Fetch-Site":["same-origin"],"Accept-Language":["de-DE,de;q=0.9"],"User-Agent":["Mozilla/5.0 (iPhone; CPU iPhone OS 18_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1.1 Mobile/15E148 Safari/604.1"],"X-Forwarded-For":["172.18.0.1"],"X-Forwarded-Proto":["https"],"X-Forwarded-Host":[[My-cloud-URL]]},"tls":{"resumed":false,"version":772,"cipher_suite":4865,"proto":"h2","server_name":[My-cloud-URL]}},"error":"reading: context canceled"}
Configuration
Nextcloud
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "cloud.akademie-siebenburg.de",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "30.0.4.1",
"overwrite.cli.url": "https:\/\/cloud.akademie-siebenburg.de\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"loglevel": 2,
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": "10485760",
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 1024,
"preview_max_y": 512,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\MP3",
"4": "OC\\Preview\\Krita",
"5": "OC\\Preview\\Imaginary",
"6": "OC\\Preview\\Image",
"7": "OC\\Preview\\HEIC",
"8": "OC\\Preview\\TIFF",
"9": "OC\\Preview\\Movie",
"0": "OC\\Preview\\Imaginary",
"23": "OC\\Preview\\ImaginaryPDF"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": "30",
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"davstorage.request_timeout": 3600,
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"files_external_allow_create_new_local": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"allow_local_remote_servers": true,
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"default_phone_region": "DE",
"appsallowlist": false,
"maintenance_window_start": 100,
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"data-fingerprint": "***REMOVED SENSITIVE VALUE***",
"memories.db.triggers.fcu": true,
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-musl",
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"defaultapp": "files",
"documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
"forbidden_filename_basenames": [
"con",
"prn",
"aux",
"nul",
"com0",
"com1",
"com2",
"com3",
"com4",
"com5",
"com6",
"com7",
"com8",
"com9",
"com\u00b9",
"com\u00b2",
"com\u00b3",
"lpt0",
"lpt1",
"lpt2",
"lpt3",
"lpt4",
"lpt5",
"lpt6",
"lpt7",
"lpt8",
"lpt9",
"lpt\u00b9",
"lpt\u00b2",
"lpt\u00b3"
],
"forbidden_filename_characters": [
"<",
">",
":",
"\"",
"|",
"?",
"*",
"\\",
"\/"
],
"forbidden_filename_extensions": [
" ",
".",
".filepart",
".part"
],
"onlyoffice": {
"jwt_secret": "***REMOVED SENSITIVE VALUE***",
"jwt_header": "AuthorizationJwt"
},
"DOMAIN": "***REMOVED SENSITIVE VALUE***"
}
}
Apps
Enabled:
- admin_audit: 1.20.0
- bruteforcesettings: 3.0.0
- cfg_share_links: 6.1.1
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- deck: 1.14.2
- federatedfilesharing: 1.20.0
- files: 2.2.0
- files_accesscontrol: 1.20.1
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- files_zip: 2.1.0
- firstrunwizard: 3.0.0
- forms: 4.3.4
- groupfolders: 18.0.8
- impersonate: 1.17.1
- larpingapp: 0.1.20
- login_notes: 1.6.1
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- mail: 4.1.1
- memories: 7.4.1
- nextcloud-aio: 0.7.0
- notes: 4.11.0
- notifications: 3.0.0
- notify_push: 0.7.0
- oauth2: 1.18.1
- onlyoffice: 9.5.0
- ownershiptransfer: 1.0.1
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- sharereview: 1.3.3
- support: 2.0.0
- systemtags: 1.20.0
- tasks: 0.16.1
- text: 4.1.0
- theming: 2.5.0
- theming_customcss: 1.18.0
- twofactor_backupcodes: 1.19.0
- twofactor_totp: 12.0.0-dev
- viewer: 3.0.0
- webhook_listeners: 1.1.0-dev
- welcome: 1.2.1
- workflowengine: 2.12.0
Disabled:
- activity: 3.0.0 (installed 2.19.0)
- app_api: 4.0.3 (installed 4.0.0)
- circles: 30.0.0 (installed 29.0.0-dev)
- encryption: 2.18.0
- federation: 1.20.0 (installed 1.17.0)
- files_archive: 1.2.3 (installed 1.2.3)
- files_external: 1.22.0
- nextcloud_announcements: 2.0.0 (installed 1.16.0)
- polls: 7.2.9 (installed 7.2.9)
- previewgenerator: 5.7.0 (installed 5.7.0)
- survey_client: 2.0.0 (installed 1.15.0)
- suspicious_login: 8.0.0
- tables: 0.8.3 (installed 0.8.3)
- twofactor_nextcloud_notification: 4.0.0
- user_ldap: 1.21.0
- user_status: 1.10.0 (installed 1.7.0)
- weather_status: 1.10.0 (installed 1.7.0)