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Getting help
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
31.0.9
- Web Server and version
- Apache 2.4.65 (Debian) [on RaspiOS]
- Reverse proxy and version _(e.g. nginx 1.27.2)
Not Used
- PHP version (e.g, 8.3):
8.2.29
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
When my 31.0.9 build reported the availability of 32.0.0
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Downloaded package file
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
I have 31.0.9 running smoothly on Raspbian 6.1.21 and all seems just fine…
My 31.0.9 instance has just reported the availability of the 32.0.0 release, but on the Admin overview page, it lists 2 installed apps that are missing a compatible version.
One of these is Bookmarks - I’ve reached out to Marcel and he’s working on a new version…
The other is “Tasks”… but when I go to the “Tasks” App Page at the NextCloud app site, here, I can see in the margin box on the right hand side that “Highest Nextcloud version” is reporting “Nextcloud 32”.
This suggests a possible discrepancy in the App Version check, or in the current/latest settings for the “Tasks” app. It isn’t clear to me which is at fault, but I’m pretty sure that the upgrade checker should not be finding the “Tasks” app missing an update for 32.0.0.
Steps to replicate it (hint: details matter!):
-
Launch the “Overview” panel on a running instance of 31.0.9.
-
Scroll down to the “Update” section and look to the “Apps missing compatible version” part of the page.
-
Note that the page reports “Tasks” as being missing an update, when the NextCloud web page for the app says that one exists.
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
{"reqId":"aNvM3ii_G1z3jYgAB_iN0gAAAAs","level":2,"time":"2025-09-30T12:28:14+00:00","remoteAddr":"172.16.104.2","user":"clive","app":"appstoreFetcher","method":"GET","url":"/ocs/v2.php/apps/updatenotification/api/v1/applist/32.0.0.13","message":"Server error: `GET https://apps.nextcloud.com/api/v1/apps.json` resulted in a `503 Service Unavailable` response:\n<html>\r\n<head><title>503 Service Temporarily Unavailable</title></head>\r\n<body>\r\n<center><h1>503 Service Temporarily Una (truncated...)\n","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0","version":"31.0.9.1","exception":{"Exception":"GuzzleHttp\\Exception\\ServerException","Message":"Server error: `GET https://apps.nextcloud.com/api/v1/apps.json` resulted in a `503 Service Unavailable` response:\n<html>\r\n<head><title>503 Service Temporarily Unavailable</title></head>\r\n<body>\r\n<center><h1>503 Service Temporarily Una (truncated...)\n","Code":503,"Trace":[{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":72,"function":"create","class":"GuzzleHttp\\Exception\\RequestException","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":209,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":158,"function":"callHandler","class":"GuzzleHttp\\Promise\\Promise","type":"::"},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/TaskQueue.php","line":52,"function":"GuzzleHttp\\Promise\\{closure}","class":"GuzzleHttp\\Promise\\Promise","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":251,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->"},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":227,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":272,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":229,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":69,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/media/local/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":189,"function":"wait","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/Http/Client/Client.php","line":206,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php","line":89,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/media/local/www/nextcloud/lib/private/App/AppStore/Fetcher/AppFetcher.php","line":55,"function":"fetch","class":"OC\\App\\AppStore\\Fetcher\\Fetcher","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php","line":167,"function":"fetch","class":"OC\\App\\AppStore\\Fetcher\\AppFetcher","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/App/AppStore/Fetcher/AppFetcher.php","line":156,"function":"get","class":"OC\\App\\AppStore\\Fetcher\\Fetcher","type":"->"},{"file":"/media/local/www/nextcloud/apps/updatenotification/lib/Controller/APIController.php","line":100,"function":"get","class":"OC\\App\\AppStore\\Fetcher\\AppFetcher","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"getAppList","class":"OCA\\UpdateNotification\\Controller\\APIController","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/media/local/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/media/local/www/nextcloud/ocs/v1.php","line":49,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/media/local/www/nextcloud/ocs/v2.php","line":7,"args":["/media/local/www/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/media/local/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php","Line":111,"message":"Server error: `GET https://apps.nextcloud.com/api/v1/apps.json` resulted in a `503 Service Unavailable` response:\n<html>\r\n<head><title>503 Service Temporarily Unavailable</title></head>\r\n<body>\r\n<center><h1>503 Service Temporarily Una (truncated...)\n","exception":[],"CustomMessage":"Server error: `GET https://apps.nextcloud.com/api/v1/apps.json` resulted in a `503 Service Unavailable` response:\n<html>\r\n<head><title>503 Service Temporarily Unavailable</title></head>\r\n<body>\r\n<center><h1>503 Service Temporarily Una (truncated...)\n"},"id":"68dc4569075d9"}
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Not Applicable
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ochfjtrf1tb1',
'passwordsalt' => '###',
'secret' => '###',
'trusted_domains' =>
array (
0 => '###',
),
'datadirectory' => '/media/local/www/nextcloud/data',
'dbtype' => 'mysql',
'version' => '31.0.9.1',
'overwrite.cli.url' => '###',
'dbname' => 'nextcloudprod',
'dbhost' => '172.16.101.2:3307',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_admin2',
'dbpassword' => '###',
'installed' => true,
'updater.secret' => '###',
'maintenance' => false,
'maintenance_window_start' => 1,
'theme' => '',
'loglevel' => 2,
'memcache.local' => '\\OC\\Memcache\\APCu',
'default_phone_region' => 'GB',
'mail_from_address' => 'nc',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => '###',
'mail_smtphost' => '###',
'mail_smtpport' => '465',
'mail_smtpauth' => 1,
'mail_smtpname' => '###',
'mail_smtppassword' => '###',
);
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.