I have been using Nexcloud AIO for a long while without issues. I suddenly was unable to reach my NC instance yesterday.
I am using Nextcloud AIO V11.6.0
I am using OMV 7.715-2 (sandworm) as the operating system. I am using DuckDns and a reverse proxy with NPM.
My NC AIO interface indicates that all containers have started other than Apache, which indicates that it is “starting.”
I have tried recreating the Nextcloud AIO network per GitHub #4989, but that did not work. I have scoured the forums for solutions, but nothing has worked.
I have posted the log entry for Apache from my Nextcloud AIO. The following errors are repeated in the log:
2025-09-04T16:25:59.537314562Z /usr/lib/python3.12/site-packages/supervisor/options.py:13: UserWarning: pkg_resources is deprecated as an API. See Package Discovery and Resource Access using pkg_resources - setuptools 80.9.0 documentation. The pkg_resources package is slated for removal as early as 2025-11-30. Refrain from using this package or pin to Setuptools<81.
2025-09-04T16:25:59.537355173Z import pkg_resources
2025-09-04T16:26:03.909712998Z SIGILL: illegal instruction
2025-09-04T16:26:04.468998738Z [Thu Sep 04 12:26:04.468426 2025] [mpm_event:notice] [pid 108:tid 108] AH00489: Apache/2.4.65 (Unix) configured – resuming normal operations
2025-09-04T16:26:04.469039497Z [Thu Sep 04 12:26:04.468520 2025] [core:notice] [pid 108:tid 108] AH00094: Command line: ‘/usr/local/apache2/bin/httpd -D FOREGROUND’
2025-09-04T16:26:05.483887124Z SIGILL: illegal instruction
I pressed “create topic” prematurely for an earlier attempt to make this post. Please delete that post. Thank you in advance for your assistance.
Sorry to hear you’re facing problems. 
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
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- Operating system and version (e.g., Ubuntu 24.04):
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- Web server and version (e.g, Apache 2.4.25):
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- Reverse proxy and version _(e.g. nginx 1.27.2)
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- PHP version (e.g, 8.3):
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- Is this the first time you’ve seen this error? (Yes / No):
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- When did this problem seem to first start?
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- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
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- Are you using CloudfIare, mod_security, or similar? (Yes / No)
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Summary of the issue you are facing:
[…]
Steps to replicate it (hint: details matter!):
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
025-09-04T16:09:42.297511690Z Waiting for Nextcloud to start...
2025-09-04T16:09:47.305403656Z Waiting for Nextcloud to start...
2025-09-04T16:09:52.308245899Z Waiting for Nextcloud to start...
2025-09-04T16:09:57.310567078Z Waiting for Nextcloud to start...
2025-09-04T16:10:02.312761225Z Waiting for Nextcloud to start...
2025-09-04T16:10:07.314888436Z Waiting for Nextcloud to start...
2025-09-04T16:10:12.317156939Z Waiting for Nextcloud to start...
2025-09-04T16:10:17.320288862Z Connection to nextcloud-aio-nextcloud (172.22.0.9) 9000 port [tcp/*] succeeded!
2025-09-04T16:10:17.432964285Z SIGILL: illegal instruction
2025-09-04T16:10:18.349657015Z /usr/lib/python3.12/site-packages/supervisor/options.py:13: UserWarning: pkg_resources is deprecated as an API. See https://setuptools.pypa.io/en/latest/pkg_resources.html. The pkg_resources package is slated for removal as early as 2025-11-30. Refrain from using this package or pin to Setuptools<81.
2025-09-04T16:10:18.349709597Z import pkg_resources
2025-09-04T16:10:19.524942918Z SIGILL: illegal instruction
2025-09-04T16:10:19.611400246Z [Thu Sep 04 12:10:19.610872 2025] [mpm_event:notice] [pid 54:tid 54] AH00489: Apache/2.4.65 (Unix) configured -- resuming normal operations
2025-09-04T16:10:19.611441934Z [Thu Sep 04 12:10:19.610945 2025] [core:notice] [pid 54:tid 54] AH00094: Command line: '/usr/local/apache2/bin/httpd -D FOREGROUND'
2025-09-04T16:10:20.625754408Z SIGILL: illegal instruction
2025-09-04T16:10:22.642372455Z SIGILL: illegal instruction
2025-09-04T16:10:25.658635493Z SIGILL: illegal instruction
2025-09-04T16:17:32.893211995Z Connection to nextcloud-aio-nextcloud (172.22.0.9) 9000 port [tcp/*] succeeded!
2025-09-04T16:17:32.919310120Z SIGILL: illegal instruction
2025-09-04T16:17:33.110650929Z /usr/lib/python3.12/site-packages/supervisor/options.py:13: UserWarning: pkg_resources is deprecated as an API. See https://setuptools.pypa.io/en/latest/pkg_resources.html. The pkg_resources package is slated for removal as early as 2025-11-30. Refrain from using this package or pin to Setuptools<81.
2025-09-04T16:17:33.110684551Z import pkg_resources
2025-09-04T16:17:34.162055763Z SIGILL: illegal instruction
2025-09-04T16:17:34.181561202Z [Thu Sep 04 12:17:34.181030 2025] [mpm_event:notice] [pid 29:tid 29] AH00489: Apache/2.4.65 (Unix) configured -- resuming normal operations
2025-09-04T16:17:34.181615063Z [Thu Sep 04 12:17:34.181112 2025] [core:notice] [pid 29:tid 29] AH00094: Command line: '/usr/local/apache2/bin/httpd -D FOREGROUND'
2025-09-04T16:17:35.195276618Z SIGILL: illegal instruction
2025-09-04T16:17:37.522763047Z SIGILL: illegal instruction
2025-09-04T16:17:40.539581271Z SIGILL: illegal instruction
2025-09-04T16:23:47.874000968Z Waiting for Nextcloud to start...
2025-09-04T16:23:53.055020967Z Waiting for Nextcloud to start...
2025-09-04T16:23:58.057838215Z Waiting for Nextcloud to start...
2025-09-04T16:24:03.060524520Z Waiting for Nextcloud to start...
2025-09-04T16:24:08.062706834Z Waiting for Nextcloud to start...
2025-09-04T16:24:13.066063760Z Waiting for Nextcloud to start...
2025-09-04T16:24:18.069370475Z Waiting for Nextcloud to start...
2025-09-04T16:24:23.072961052Z Waiting for Nextcloud to start...
2025-09-04T16:24:28.076202738Z Waiting for Nextcloud to start...
2025-09-04T16:24:33.078732784Z Waiting for Nextcloud to start...
2025-09-04T16:24:38.080806640Z Waiting for Nextcloud to start...
2025-09-04T16:24:43.084071833Z Waiting for Nextcloud to start...
2025-09-04T16:24:48.086790949Z Waiting for Nextcloud to start...
2025-09-04T16:24:53.089845294Z Waiting for Nextcloud to start...
2025-09-04T16:24:58.092817205Z Waiting for Nextcloud to start...
2025-09-04T16:25:03.096204969Z Waiting for Nextcloud to start...
2025-09-04T16:25:08.099434971Z Waiting for Nextcloud to start...
2025-09-04T16:25:13.101917390Z Waiting for Nextcloud to start...
2025-09-04T16:25:18.103886886Z Waiting for Nextcloud to start...
2025-09-04T16:25:23.106922087Z Waiting for Nextcloud to start...
2025-09-04T16:25:28.110337040Z Waiting for Nextcloud to start...
2025-09-04T16:25:33.114205902Z Waiting for Nextcloud to start...
2025-09-04T16:25:38.117888679Z Waiting for Nextcloud to start...
2025-09-04T16:25:43.255136220Z Connection to nextcloud-aio-nextcloud (172.22.0.9) 9000 port [tcp/*] succeeded!
2025-09-04T16:25:54.767607292Z SIGILL: illegal instruction
2025-09-04T16:25:59.537314562Z /usr/lib/python3.12/site-packages/supervisor/options.py:13: UserWarning: pkg_resources is deprecated as an API. See https://setuptools.pypa.io/en/latest/pkg_resources.html. The pkg_resources package is slated for removal as early as 2025-11-30. Refrain from using this package or pin to Setuptools<81.
2025-09-04T16:25:59.537355173Z import pkg_resources
2025-09-04T16:26:03.909712998Z SIGILL: illegal instruction
2025-09-04T16:26:04.468998738Z [Thu Sep 04 12:26:04.468426 2025] [mpm_event:notice] [pid 108:tid 108] AH00489: Apache/2.4.65 (Unix) configured -- resuming normal operations
2025-09-04T16:26:04.469039497Z [Thu Sep 04 12:26:04.468520 2025] [core:notice] [pid 108:tid 108] AH00094: Command line: '/usr/local/apache2/bin/httpd -D FOREGROUND'
2025-09-04T16:26:05.483887124Z SIGILL: illegal instruction
2025-09-04T16:26:07.500479826Z SIGILL: illegal instruction
2025-09-04T16:26:10.516850526Z SIGILL: illegal instruction
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
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PASTE HERE
Apps
The output of occ app:list (if possible).
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