Anyone have experience with librecloud?

I’ve been self hosting a nextcloud instance with a Linode VPS for a few years and am wanting to look at some cheaper options. Librecloud looks very attractive, but being a relatively new company it’s hard to find reviews. They have three 5 star reviews on trust pilot, but two of them are after only a few days of experience with the company. I’m hoping some people with at least a few months of experience with them will chime in. Also, the about page on their website states that they were founded in 2019, but according to this page linked to on their about page they were incorporated on 2021, perhaps @librecloudhost themselves could explain that discrepancy?

Hello BottomNotch,

We started out as a sole trader business under a different name before becoming a limited company.

thanks for the clarification

Is it a nextcloud fork? It appears it uses a lot of the base apps

Why should they fork Nextcloud? This only leads to unnecessary administration work. But I think @librecloudhost can write something about that.

Because of their plans and faq that is nice:

Collabora Office Included
Full Nextcloud App Store Access
60 Day Off-Site Nextcloud Backups
Automated Nextcloud & PHP Updates
You can use your own domain …

The advantage seems to be that even in the smallest rate with only three users, Nextclouds are treated in the same way as the Nextcloud of larger customers. This can be an advantage if you can manage with the restriction to three users.

It seems 3 users isn’t even a hard, arbitrary limit set by librecloud but rather the limit for a smooth experience with the hardware/resources that come with the plan. When you hover over the ‘?’ next to 3 users it says “recommended for up to 3 users at the same time” (my bold not theirs).

It would be nice to know what you’re getting with each plan as far as RAM, and cores/vcores instead of just the maximum recommended users, which seems to be the only difference across plans besides reaction time.

I tried it for three days.
Good: Responsive support, good price per storage, OCCweb works - except some command that needed terminal response, so support executed it for me
Problem: I complained on performance, and support replied it was problem of the server it runs on, then they paid me back and closed server without me asking for it… Well he knew I was only testing it, but…

Now I am very happy with Storage Share. Friendly and competent support, OCC commands by Hetzner control panel (no OCCweb) - not all commands, but support run one for me when I asked. regular 4 backups per day last 7 day, and you restore yourself by their control panel too - tested OK. Good bandwidth, and I also tested large files up to 59 GB worked OK.

Thank you for your feedback! On your signup day, we tested network-attached disks in one region, which didn’t meet our standards. We’ve since migrated back to NVMe drives to maintain top performance.

Librecloud focuses solely on hosting Nextcloud, delivering over 99.99% uptime in the past year for reliable access.

We support apps like Collabora and Recognize, along with proactive uptime monitoring to quickly address issues. See our Trustpilot reviews.