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The Basics
- Nextcloud Server version (e.g., 29.x.x):
Nextcloud Hub 8 (29.0.6)
- Operating system and version (e.g., Ubuntu 24.04):
openSUSE Leap 15.6
- Web server and version (e.g, Apache 2.4.25):
Name : apache2 Version : 2.4.58-150600.5.29.1 Arch : x86_64 Vendor : SUSE LLC <https://www.suse.com/>
- PHP version (e.g, 8.3):
Name : php8 Version : 8.2.26-150600.3.9.1
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
Today
- Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.)
Archive
- Are you using Cloudflare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
Access to “All files” or almost anything in the left menu of the web access returns a “no files in here” screen with the +New button dissabled.
It happens with “All files” “group folders” “deleted files” (I have deleted a file as test, it does not appear here) “shared with you”
I only can access to “favorites” and through it to other files and folders (I have checked, all files and folders are there, I can access through the desktop app or the mobile app and they are in its place in the /srv/www/htdocs/nextcloud… folder)
Now I CAN access “shared with others” “shared by link” and some others, I don’t know why (I have been disabling and removing apps and trying some stuff)
I can’t access Documents by its url:
https://miserver/nextcloud/index.php/apps/files/files?dir=Documents (in screen is “All Files>Documents”)
but I can access to it through favorites
https://myserver/nextcloud/index.php/apps/files/favorites?dir=/Documents
or even better, I go to “Shared with others” (https://myserver/nextcloud/index.php/apps/files/sharingout), then I click on one shared folder (that is inside Documents), in the top of the screen I have the path: “All files>Documents>thesharedfolder” then I click over “Documents” and I CAN access “Documents” and the url is https://myserver/nextcloud/index.php/apps/files/files?dir=/Documents … yes, the same URL I CAN’T access if I type it directly… and any other file/folder under it.
I have tried to restart the server and the client, use other browser, all the same.
It’s not system wide, it is just for my user, I have tried with other user and it does not happen. I have created a test user, it works fine.
I have done sudo -u wwwrun php /srv/www/htdocs/nextcloud/occ files:scan myuser
I have a warning
Your web server is not properly set up to resolve .well-known URLs, failed on: /.well-known/webfinger in my configuration (since the last upgrade of nextcloud, I think it is not related)
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
I have a warning in the log I think may be related (repeats lots of times)
Warning no app in context
ClientException Client error: `GET http://otherserver/nextcloud/ocm-provider/` resulted in a `404 Not Found` response: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/ (truncated...)
error while discovering ocm provider
It is because of a federated share. I’m searching for a way to delete the federation, but I can’t find the way to do it as I can access “All files”
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"mydomain.com.es"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "29.0.6.1",
"overwrite.cli.url": "https:\/\/samara.com.es\/nextcloud",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"app_install_overwrite": [
"gpxedit",
"deck",
"maps",
"forms"
],
"maintenance": false,
"theme": "",
"loglevel": 2,
"memcache.local": "\\OC\\Memcache\\APCu",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"default_phone_region": "ES",
"mail_smtpsecure": "ssl",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"trashbin_retention_obligation": "auto, 365",
"logtimezone": "Europe\/Paris",
"maintenance_window_start": 1
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 2.21.1
- admin_audit: 1.19.0
- analytics: 5.2.0
- breezedark: 29.0.0
- calendar: 4.7.16
- circles: 29.0.0-dev
- cloud_federation_api: 1.12.0
- comments: 1.19.0
- contacts: 6.0.1
- contactsinteraction: 1.10.0
- dashboard: 7.9.0
- dav: 1.30.1
- deck: 1.13.3
- federatedfilesharing: 1.19.0
- federation: 1.19.0
- files: 2.1.1
- files_accesscontrol: 1.19.1
- files_external: 1.21.0
- files_pdfviewer: 2.10.0
- files_reminders: 1.2.0
- files_sharing: 1.21.0
- files_trashbin: 1.19.0
- files_versions: 1.22.0
- files_zip: 2.1.0
- forms: 4.3.4
- gpxpod: 5.0.18
- groupfolders: 17.0.7
- logreader: 2.14.0
- lookup_server_connector: 1.17.0
- mail: 3.7.15
- maps: 1.4.0
- notes: 4.11.0
- notifications: 2.17.0
- oauth2: 1.17.0
- password_policy: 1.19.0
- photos: 2.5.0
- polls: 7.2.5
- privacy: 1.13.0
- provisioning_api: 1.19.0
- quicknotes: 0.8.23
- recommendations: 2.1.0
- related_resources: 1.4.0
- richdocuments: 8.4.9
- serverinfo: 1.19.0
- settings: 1.12.0
- sharebymail: 1.19.0
- side_menu: 3.13.1
- socialsharing_telegram: 3.2.0
- spreed: 19.0.11
- support: 1.12.0
- survey_client: 1.17.0
- suspicious_login: 7.0.0
- systemtags: 1.19.0
- tasks: 0.16.1
- text: 3.10.1
- theming: 2.4.0
- twofactor_backupcodes: 1.18.0
- updatenotification: 1.19.1
- user_status: 1.9.0
- viewer: 2.3.0
- weather_status: 1.9.0
- workflowengine: 2.11.0
Disabled: - bruteforcesettings: 2.9.0
- encryption: 2.17.0
- files_downloadlimit: 2.0.0 (installed 2.0.0)
- firstrunwizard: 2.18.0 (installed 2.18.0)
- nextcloud_announcements: 1.18.0 (installed 1.18.0)
- twofactor_totp: 11.0.0-dev
- user_ldap: 1.20.0