AIO Borg Backup failing due to database export failure

[Dylan_O_Brien]

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The Basics

• Nextcloud Server version (e.g., 29.x.x):
  • 11.10.0
• Operating system and version (e.g., Ubuntu 24.04):
  • unraid 7.1.4
• Web server and version (e.g, Apache 2.4.25):
  • replace me
• Reverse proxy and version _(e.g. nginx 1.27.2)
  • NginxProxy Manager (docker)
• PHP version (e.g, 8.3):
  • replace me
• Is this the first time you’ve seen this error? (Yes / No):
  • No
• When did this problem seem to first start?
  • Aboout a month agao.
• Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
  • AIO
• Are you using CloudfIare, mod_security, or similar? (Yes / No)
  • No

Summary of the issue you are facing:

[…]Nextcloud AIO fails to backup. i get an error in the Backup log. I have tried the suggestions from the log to fix it, but they fail. Nextcloud Master Containg take a long time, 20-30 minutes to shut down.

Backup has worked with no issues for months, since I installed AIO on my server.

Steps to replicate it (hint: details matter!):

1. Happens every time Nextcloud tries to backup.

Log entries

Nextcloud backup:

2025-10-20T17:01:04.519082399Z Cannot create a backup now.
2025-10-20T17:01:04.519161138Z Reason is that the database export failed the last time.
2025-10-20T17:01:04.519194406Z Most likely was the database container not correctly shut down via the AIO interface.
2025-10-20T17:01:04.519204889Z
2025-10-20T17:01:04.519213698Z You might want to try the database export again manually by running the three commands:
2025-10-20T17:01:04.519257114Z sudo docker start nextcloud-aio-database
2025-10-20T17:01:04.519267391Z sleep 10
2025-10-20T17:01:04.519276102Z sudo docker stop nextcloud-aio-database -t 1800
2025-10-20T17:01:04.519284394Z
2025-10-20T17:01:04.519297908Z Afterwards try to create a backup again and it should hopefully work.
2025-10-20T17:01:04.519306630Z If it should still fail, feel free to report this to GitHub · Where software is built and post the database container logs and the borgbackup container logs into the thread. Thanks!

Postgres Database

2025-10-20T17:04:46.814948742Z Setting postgres values...
2025-10-20T17:04:46.846527221Z chmod: /var/run/postgresql: Operation not permitted
2025-10-20T17:04:46.849633870Z 
2025-10-20T17:04:46.849661529Z PostgreSQL Database directory appears to contain a database; Skipping initialization
2025-10-20T17:04:46.849676606Z 
2025-10-20T17:04:47.309002328Z 2025-10-20 10:04:47.308 PDT [14] LOG:  starting PostgreSQL 17.6 on x86_64-pc-linux-musl, compiled by gcc (Alpine 14.2.0) 14.2.0, 64-bit
2025-10-20T17:04:47.309051962Z 2025-10-20 10:04:47.308 PDT [14] LOG:  listening on IPv4 address "0.0.0.0", port 5432
2025-10-20T17:04:47.309062417Z 2025-10-20 10:04:47.308 PDT [14] LOG:  listening on IPv6 address "::", port 5432
2025-10-20T17:04:47.312727249Z 2025-10-20 10:04:47.312 PDT [14] LOG:  listening on Unix socket "/var/run/postgresql/.s.PGSQL.5432"
2025-10-20T17:04:47.340600693Z 2025-10-20 10:04:47.340 PDT [24] LOG:  database system was interrupted; last known up at 2025-10-20 09:23:19 PDT
2025-10-20T17:04:47.392480080Z 2025-10-20 10:04:47.392 PDT [24] LOG:  database system was not properly shut down; automatic recovery in progress
2025-10-20T17:04:47.398779642Z 2025-10-20 10:04:47.398 PDT [24] LOG:  redo starts at 1C4/E8AA4A30
2025-10-20T17:04:47.398813759Z 2025-10-20 10:04:47.398 PDT [24] LOG:  invalid record length at 1C4/E8AA4A68: expected at least 24, got 0
2025-10-20T17:04:47.398825196Z 2025-10-20 10:04:47.398 PDT [24] LOG:  redo done at 1C4/E8AA4A30 system usage: CPU: user: 0.00 s, system: 0.00 s, elapsed: 0.00 s
2025-10-20T17:04:47.549296908Z 2025-10-20 10:04:47.549 PDT [14] LOG:  database system is ready to accept connections
2025-10-20T17:11:07.520745403Z 2025-10-20 10:11:07.520 PDT [596] ERROR:  duplicate key value violates unique constraint "fs_storage_path_hash"
2025-10-20T17:11:07.520803292Z 2025-10-20 10:11:07.520 PDT [596] DETAIL:  Key (storage, path_hash)=(2, 2c0827b1d58fdcf7336e4c66e00c36b3) already exists.
2025-10-20T17:11:07.520824134Z 2025-10-20 10:11:07.520 PDT [596] STATEMENT:  INSERT INTO "oc_filecache" ("mimepart", "mimetype", "mtime", "size", "etag", "storage_mtime", "permissions", "name", "parent", "checksum", "path_hash", "path", "storage") VALUES($1, $2, $3, $4, $5, $6, $7, $8, $9, $10, $11, $12, $13)

AIO Master Container

2025-10-20T11:00:11.989058848Z Daily backup script has started
2025-10-20T11:00:12.609716937Z Connection to nextcloud-aio-apache (172.19.0.15) 11000 port [tcp/] succeeded!
2025-10-20T11:00:12.696534472Z Creating daily backup…
2025-10-20T11:31:26.066385294Z Waiting for backup container to stop
2025-10-20T11:31:56.085505192Z Starting containers without updating them…
2025-10-20T11:32:18.220129609Z Waiting for the Nextcloud container to start
2025-10-20T11:32:48.294830723Z Waiting for the Nextcloud container to start
2025-10-20T11:33:18.363743696Z Connection to nextcloud-aio-nextcloud (172.19.0.14) 9000 port [tcp/] succeeded!
2025-10-20T11:33:18.363888246Z Sending backup notification…
2025-10-20T11:33:44.187930422Z Daily backup script has finished
2025-10-20T11:33:52.141600116Z Deleted Images:
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2025-10-20T11:33:52.142184660Z untagged: ghcr.io/nextcloud-releases/aio-redis@sha256:0890df732f56514f9b2579950b394a39ce080ea73e54008e146368cf7d5b41c7
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2025-10-20T11:33:52.142254425Z untagged: Package aio-notify-push · GitHub
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2025-10-20T11:33:52.142279660Z untagged: ghcr.io/nextcloud-releases/aio-watchtower@sha256:032535bbbeab2e2eb9dd92ca89f2b5268c56e5840fa1f6e4d9c6609ef13183fe
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2025-10-20T11:33:52.142317322Z untagged: Package aio-talk · GitHub
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2025-10-20T11:33:52.142364730Z untagged: Package aio-whiteboard · GitHub
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2025-10-20T11:33:52.142429400Z
2025-10-20T11:33:52.142443466Z Total reclaimed space: 7.494GB
2025-10-20T11:34:52.228510394Z ++ head -1 /mnt/docker-aio-config/data/daily_backup_time
2025-10-20T11:34:52.229661439Z + BACKUP_TIME=11:00
2025-10-20T11:34:52.229692104Z + export BACKUP_TIME
2025-10-20T11:34:52.229706819Z + export DAILY_BACKUP=1
2025-10-20T11:34:52.229719526Z + DAILY_BACKUP=1
2025-10-20T11:34:52.230439504Z ++ sed -n 2p /mnt/docker-aio-config/data/daily_backup_time
2025-10-20T11:34:52.233411516Z + ‘[’ automaticUpdatesAreNotEnabled ‘!=’ automaticUpdatesAreNotEnabled ‘]’
2025-10-20T11:34:52.233446875Z + export AUTOMATIC_UPDATES=0
2025-10-20T11:34:52.233463290Z + AUTOMATIC_UPDATES=0
2025-10-20T11:34:52.233475415Z + export START_CONTAINERS=1
2025-10-20T11:34:52.233486195Z + START_CONTAINERS=1
2025-10-20T11:34:52.234276345Z ++ sed -n 3p /mnt/docker-aio-config/data/daily_backup_time
2025-10-20T11:34:52.235393274Z + ‘[’ ‘’ ‘!=’ successNotificationsAreNotEnabled ‘]’
2025-10-20T11:34:52.235446006Z + export SEND_SUCCESS_NOTIFICATIONS=1
2025-10-20T11:34:52.235465506Z + SEND_SUCCESS_NOTIFICATIONS=1
2025-10-20T11:34:52.235475223Z + set +x
2025-10-20T15:10:14.741465739Z Deleting duplicate sessions

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

• Use the preformatted text formatting option in the editor for all log entries and configuration output.
• If screenshots are useful, feel free to include them.
  • If possible, also include key error output in text form so it can be searched for.
• Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.