After updating App (docker): Please use the command line updater because updating via browser is disabled in your config.php

cordvision · September 2, 2024, 4:42pm

First of all, I’m a complete beginner so please explain it like I’m 5 years old

My set-up:
I installed Nextcloud on my Asustor NAS through the built in App Store (AppCentral). I believe this means it installed a docker container. I can access the console through another app that I also installed in the AppCentral that is called Portainer CE.

I updated Nextcloud through the AppCentral of my Asustor NAS. Since then, I’m getting the following message as I’m trying to access my Nextcloud:
Update needed
Please use the command line updater because updating via browser is disabled in your config.php.

I tried to follow various suggestions found on this message board but with no success. Could somebody provide me simple step by step instructions? I would greatly appreciate any help.

BTW, here is some of the content of the nextcloud.log file that appears to show that something went wrong with the update:

{"reqId":"b0eJA8Dk7fES2Sx1ZYQK","level":3,"time":"2024-09-02T12:27:41+00:00","remoteAddr":"141.101.69.119","user":"--","app":"core","method":"GET","url":"/index.php/204","message":"Exception thrown: Doctrine\\DBAL\\Exception","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.23.12-Win64 (build 20240708) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"28.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2002] Connection refused","Code":2002,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":200,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":121,"function":"getDatabasePlatform","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1239,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":264,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":736,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["installed_version"]},{"file":"/var/www/html/lib/private/TemplateLayout.php","line":237,"function":"getAppVersions","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":145,"function":"__construct","class":"OC\\TemplateLayout","type":"->","args":["error",""]},{"file":"/var/www/html/lib/private/Template/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":320,"function":"printPage","class":"OC\\Template\\Base","type":"->","args":[]},{"file":"/var/www/html/index.php","line":114,"function":"printExceptionErrorPage","class":"OC_Template","type":"::","args":[["Doctrine\\DBAL\\Exception"],500]}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":163,"CustomMessage":"Exception thrown: Doctrine\\DBAL\\Exception"}}

jtr · September 2, 2024, 6:36pm

If possible I would find the spot in your log that corresponds to when you just started to trigger an the update. Then you can trace along the way to see what worked/didn’t work.

The Update needed suggests that the container’s built-in update mechanism did not complete.

The nextcloud.log suggests your database server is off-line. That is generally a separate container from your Nextcloud app container.

cordvision · September 2, 2024, 9:07pm

I can access the database through PhpMyAdmin so I believe it should be running, right?

Also, does this section of the log file give any more insight into what the issue might be? (see bellow)

{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":1098,"function":"createFile","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":504,"function":"createFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/appinfo/v1/publicwebdav.php","line":124,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/public.php","line":81,"args":["/var/www/html/apps/dav/appinfo/v1/publicwebdav.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Files/Node/File.php","Line":120,"message":"issue while running MetadataUpdate","exception":{},"CustomMessage":"issue while running MetadataUpdate"}}
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system · December 1, 2024, 9:07pm

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